โ†

๐Ÿ“„ Earnings Call Transcript ๋ฒˆ์—ญ ๊ฒฐ๊ณผ

๐Ÿ“Š Presentation

Original Translation
Tripadvisor, Inc. (TRIP) Q4 2025 Earnings Call February 12, 2026 8:30 AM EST

Company Participants

Angela White - Vice President of Investor Relations
Matthew Goldberg - President, CEO & Director
Mike Noonan - Chief Financial Officer

Conference Call Participants

Eric Sheridan - Goldman Sachs Group, Inc., Research Division
Naved Khan - B. Riley Securities, Inc., Research Division
Nafeesa Gupta - BofA Securities, Research Division
Stephen Ju - UBS Investment Bank, Research Division
Lloyd Walmsley - Mizuho Americas LLC
Jed Kelly - Oppenheimer & Co. Inc., Research Division
Wyatt Swanson - D.A. Davidson & Co., Research Division

Presentation

Operator

Hello, and thank you for standing by.
ํŠธ๋ฆฝ์–ด๋“œ๋ฐ”์ด์ €(Tripadvisor, Inc.) (TRIP) 2025๋…„ 4๋ถ„๊ธฐ ์‹ค์  ๋ฐœํ‘œ ์ปจํผ๋Ÿฐ์Šค ์ฝœ
2026๋…„ 2์›” 12์ผ ๋™๋ถ€ ํ‘œ์ค€์‹œ ์˜ค์ „ 8์‹œ 30๋ถ„

ํšŒ์‚ฌ ์ฐธ์„์ž

Angela White - ํˆฌ์ž์ž ๊ด€๊ณ„ ๋‹ด๋‹น ๋ถ€์‚ฌ์žฅ
Matthew Goldberg - ์‚ฌ์žฅ, CEO ๊ฒธ ์ด์‚ฌ
Mike Noonan - ์ตœ๊ณ ์žฌ๋ฌด์ฑ…์ž„์ž(CFO)

์ปจํผ๋Ÿฐ์Šค ์ฝœ ์ฐธ๊ฐ€์ž

Eric Sheridan - Goldman Sachs Group, Inc., ๋ฆฌ์„œ์น˜ ๋ถ€๋ฌธ
Naved Khan - B. Riley Securities, Inc., ๋ฆฌ์„œ์น˜ ๋ถ€๋ฌธ
Nafeesa Gupta - BofA Securities, ๋ฆฌ์„œ์น˜ ๋ถ€๋ฌธ
Stephen Ju - UBS Investment Bank, ๋ฆฌ์„œ์น˜ ๋ถ€๋ฌธ
Lloyd Walmsley - Mizuho Americas LLC
Jed Kelly - Oppenheimer & Co. Inc., ๋ฆฌ์„œ์น˜ ๋ถ€๋ฌธ
Wyatt Swanson - D.A. Davidson & Co., ๋ฆฌ์„œ์น˜ ๋ถ€๋ฌธ

๋ฐœํ‘œ

์šด์˜์ž

์•ˆ๋…•ํ•˜์‹ญ๋‹ˆ๊นŒ. ๋Œ€๊ธฐํ•ด ์ฃผ์…”์„œ ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค.
Welcome to Tripadvisor Fourth Quarter 2025 Conference Call. [Operator Instructions]

I would now like to hand the conference over to Angela White, Vice President of Investor Relations. You may begin. Angela White
Vice President of Investor Relations

Thank you, Towanda. Good morning, everyone, and welcome to Tripadvisor's Fourth Quarter and Full Year 2025 Financial Results Call. Joining me today are Matt Goldberg, President and CEO; and Mike Noonan, CFO. Earlier this morning, we filed and made available our earnings release. In that release, you'll find reconciliations of non-GAAP financial measures to the most comparable GAAP financial measure discussed on this call.
ํŠธ๋ฆฝ์–ด๋“œ๋ฐ”์ด์ € 2025๋…„ 4๋ถ„๊ธฐ ์‹ค์ ๋ฐœํ‘œ ์ปจํผ๋Ÿฐ์Šค ์ฝœ์— ์˜ค์‹  ๊ฒƒ์„ ํ™˜์˜ํ•ฉ๋‹ˆ๋‹ค. [์šด์˜์ž ์•ˆ๋‚ด์‚ฌํ•ญ]

์ด์ œ ์ปจํผ๋Ÿฐ์Šค๋ฅผ ํˆฌ์ž์ž๊ด€๊ณ„ ๋‹ด๋‹น ๋ถ€์‚ฌ์žฅ Angela White์—๊ฒŒ ๋„˜๊ธฐ๊ฒ ์Šต๋‹ˆ๋‹ค. ์‹œ์ž‘ํ•˜์…”๋„ ๋ฉ๋‹ˆ๋‹ค.

Angela White
ํˆฌ์ž์ž๊ด€๊ณ„ ๋‹ด๋‹น ๋ถ€์‚ฌ์žฅ

๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค, Towanda. ์•ˆ๋…•ํ•˜์‹ญ๋‹ˆ๊นŒ, ์—ฌ๋Ÿฌ๋ถ„. ํŠธ๋ฆฝ์–ด๋“œ๋ฐ”์ด์ €์˜ 2025๋…„ 4๋ถ„๊ธฐ ๋ฐ ์—ฐ๊ฐ„ ์‹ค์ ๋ฐœํ‘œ ์ปจํผ๋Ÿฐ์Šค ์ฝœ์— ์˜ค์‹  ๊ฒƒ์„ ํ™˜์˜ํ•ฉ๋‹ˆ๋‹ค. ์˜ค๋Š˜ ์ €์™€ ํ•จ๊ป˜ Matt Goldberg ์‚ฌ์žฅ ๊ฒธ CEO์™€ Mike Noonan CFO๊ฐ€ ์ฐธ์„ํ–ˆ์Šต๋‹ˆ๋‹ค. ์˜ค๋Š˜ ์•„์นจ ์ผ์ฐ ์‹ค์  ๋ณด๋„์ž๋ฃŒ๋ฅผ ์ œ์ถœํ•˜๊ณ  ๊ณต๊ฐœํ–ˆ์Šต๋‹ˆ๋‹ค. ํ•ด๋‹น ๋ณด๋„์ž๋ฃŒ์—์„œ ๋ณธ ์ปจํผ๋Ÿฐ์Šค ์ฝœ์—์„œ ๋…ผ์˜๋˜๋Š” ๊ฐ€์žฅ ๋น„๊ต ๊ฐ€๋Šฅํ•œ GAAP ์žฌ๋ฌด์ง€ํ‘œ ๋Œ€๋น„ non-GAAP ์žฌ๋ฌด์ง€ํ‘œ์˜ ์กฐ์ •๋‚ด์—ญ์„ ํ™•์ธํ•˜์‹ค ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
Before we begin, I'd like to remind you that this call may contain estimates and other forward-looking statements that represent management's views as of today, February 12, 2026. Tripadvisor disclaims any obligation to update these statements to reflect future events or circumstances. Please refer to our earnings release as well as our filings with the SEC for information concerning factors that could cause actual results to differ materially from these forward-looking statements. With that, I'll turn the call over to Matt. Matthew Goldberg
President, CEO & Director

Thanks, Angela, and good morning, everyone.
์‹œ์ž‘ํ•˜๊ธฐ์— ์•ž์„œ, ๋ณธ ์ปจํผ๋Ÿฐ์Šค ์ฝœ์—๋Š” 2026๋…„ 2์›” 12์ผ ์˜ค๋Š˜ ๊ธฐ์ค€ ๊ฒฝ์˜์ง„์˜ ๊ฒฌํ•ด๋ฅผ ๋‚˜ํƒ€๋‚ด๋Š” ์ถ”์ •์น˜ ๋ฐ ๊ธฐํƒ€ ๋ฏธ๋ž˜์˜ˆ์ธก์ง„์ˆ (forward-looking statements)์ด ํฌํ•จ๋  ์ˆ˜ ์žˆ์Œ์„ ๋ง์”€๋“œ๋ฆฝ๋‹ˆ๋‹ค. ํŠธ๋ฆฝ์–ด๋“œ๋ฐ”์ด์ €๋Š” ํ–ฅํ›„ ์‚ฌ๊ฑด์ด๋‚˜ ์ƒํ™ฉ์„ ๋ฐ˜์˜ํ•˜๊ธฐ ์œ„ํ•ด ์ด๋Ÿฌํ•œ ์ง„์ˆ ์„ ์—…๋ฐ์ดํŠธํ•  ์˜๋ฌด๋ฅผ ๋ถ€์ธํ•ฉ๋‹ˆ๋‹ค. ์ด๋Ÿฌํ•œ ๋ฏธ๋ž˜์˜ˆ์ธก์ง„์ˆ ๊ณผ ์‹ค์ œ ๊ฒฐ๊ณผ๊ฐ€ ํฌ๊ฒŒ ๋‹ค๋ฅผ ์ˆ˜ ์žˆ๋Š” ์š”์ธ์— ๊ด€ํ•œ ์ •๋ณด๋Š” ๋‹น์‚ฌ์˜ ์‹ค์  ๋ฐœํ‘œ์ž๋ฃŒ ๋ฐ SEC ์ œ์ถœ ์„œ๋ฅ˜๋ฅผ ์ฐธ์กฐํ•˜์‹œ๊ธฐ ๋ฐ”๋ž๋‹ˆ๋‹ค. ๊ทธ๋Ÿผ ๋งคํŠธ์—๊ฒŒ ๋งˆ์ดํฌ๋ฅผ ๋„˜๊ธฐ๊ฒ ์Šต๋‹ˆ๋‹ค.

๋งคํŠœ ๊ณจ๋“œ๋ฒ„๊ทธ
๋Œ€ํ‘œ์ด์‚ฌ ๊ฒธ CEO

๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค, ์•ˆ์ ค๋ผ. ๊ทธ๋ฆฌ๊ณ  ์—ฌ๋Ÿฌ๋ถ„ ์•ˆ๋…•ํ•˜์‹ญ๋‹ˆ๊นŒ.
We're pleased with our 2025 results, which reflected continued momentum in our experiences and European dining marketplace offerings, which are increasingly replacing the declines in our legacy metasearch and media offerings. We achieved record high revenue of $1.9 billion, a result of 10% revenue growth in Experiences and 22% growth at TheFork, offsetting legacy revenue declines of 8% in our Hotels & Other segment. Group adjusted EBITDA was $319 million or 17% of revenue. Tripadvisor Group is fundamentally different today than it was 3 years ago.2025๋…„ ์‹ค์ ์— ๋Œ€ํ•ด ๋งŒ์กฑ์Šค๋Ÿฝ๊ฒŒ ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค. ์ด๋Š” ๋ ˆ๊ฑฐ์‹œ ๋ฉ”ํƒ€์„œ์น˜ ๋ฐ ๋ฏธ๋””์–ด ์ƒํ’ˆ์˜ ๊ฐ์†Œ๋ฅผ ์ ์  ๋” ๋Œ€์ฒดํ•˜๊ณ  ์žˆ๋Š” ์ฒดํ—˜ ์ƒํ’ˆ๊ณผ ์œ ๋Ÿฝ ๋‹ค์ด๋‹ ๋งˆ์ผ“ํ”Œ๋ ˆ์ด์Šค ์ƒํ’ˆ์˜ ์ง€์†์ ์ธ ๋ชจ๋ฉ˜ํ…€์„ ๋ฐ˜์˜ํ•œ ๊ฒƒ์ž…๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๋Š” 19์–ต ๋‹ฌ๋Ÿฌ์˜ ์‚ฌ์ƒ ์ตœ๊ณ  ๋งค์ถœ์„ ๋‹ฌ์„ฑํ–ˆ์œผ๋ฉฐ, ์ด๋Š” ์ฒดํ—˜ ๋ถ€๋ฌธ์˜ 10% ๋งค์ถœ ์„ฑ์žฅ๊ณผ TheFork์˜ 22% ์„ฑ์žฅ์ด ํ˜ธํ…” ๋ฐ ๊ธฐํƒ€ ๋ถ€๋ฌธ์˜ ๋ ˆ๊ฑฐ์‹œ ๋งค์ถœ 8% ๊ฐ์†Œ๋ฅผ ์ƒ์‡„ํ•œ ๊ฒฐ๊ณผ์ž…๋‹ˆ๋‹ค. ๊ทธ๋ฃน ์กฐ์ • EBITDA๋Š” 3์–ต 1,900๋งŒ ๋‹ฌ๋Ÿฌ๋กœ ๋งค์ถœ์˜ 17%๋ฅผ ๊ธฐ๋กํ–ˆ์Šต๋‹ˆ๋‹ค. ํŠธ๋ฆฝ์–ด๋“œ๋ฐ”์ด์ € ๊ทธ๋ฃน์€ ํ˜„์žฌ 3๋…„ ์ „๊ณผ๋Š” ๊ทผ๋ณธ์ ์œผ๋กœ ๋‹ค๋ฅธ ํšŒ์‚ฌ์ž…๋‹ˆ๋‹ค.
Our focus in investment are now deliberately centered on a large and growing marketplace opportunity, particularly in experiences rather than on constrained SEO-dependent legacy offerings. This shift is changing the composition of our revenue and profit profile. In 2025, our marketplace businesses represented 61% of group revenue and 35% of adjusted EBITDA. By contrast, in 2022, our legacy offerings generated 59% of revenue in all of the group's profit. In 2026, we expect this transition to advance further. Marketplace revenue is expected to deliver 2/3 of total group revenue and half of adjusted EBITDA.์šฐ๋ฆฌ์˜ ํˆฌ์ž ์ดˆ์ ์€ ์ด์ œ ์˜๋„์ ์œผ๋กœ ์ œ์•ฝ์ ์ธ SEO ์˜์กดํ˜• ๋ ˆ๊ฑฐ์‹œ ์ƒํ’ˆ๋ณด๋‹ค๋Š”, ํŠนํžˆ ์ฒดํ—˜ ๋ถ„์•ผ์—์„œ ๋Œ€๊ทœ๋ชจ์˜ ์„ฑ์žฅํ•˜๋Š” ๋งˆ์ผ“ํ”Œ๋ ˆ์ด์Šค ๊ธฐํšŒ์— ์ง‘์ค‘๋˜์–ด ์žˆ์Šต๋‹ˆ๋‹ค. ์ด๋Ÿฌํ•œ ์ „ํ™˜์€ ์šฐ๋ฆฌ์˜ ๋งค์ถœ๊ณผ ์ˆ˜์ต ๊ตฌ์กฐ๋ฅผ ๋ณ€ํ™”์‹œํ‚ค๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. 2025๋…„์— ์šฐ๋ฆฌ์˜ ๋งˆ์ผ“ํ”Œ๋ ˆ์ด์Šค ์‚ฌ์—…์€ ๊ทธ๋ฃน ๋งค์ถœ์˜ 61%์™€ ์กฐ์ • EBITDA์˜ 35%๋ฅผ ์ฐจ์ง€ํ–ˆ์Šต๋‹ˆ๋‹ค. ์ด์™€ ๋Œ€์กฐ์ ์œผ๋กœ 2022๋…„์—๋Š” ๋ ˆ๊ฑฐ์‹œ ์ƒํ’ˆ์ด ๋งค์ถœ์˜ 59%์™€ ๊ทธ๋ฃน ์ „์ฒด ์ด์ต์„ ์ฐฝ์ถœํ–ˆ์Šต๋‹ˆ๋‹ค. 2026๋…„์—๋Š” ์ด๋Ÿฌํ•œ ์ „ํ™˜์ด ๋”์šฑ ์ง„์ „๋  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒ๋ฉ๋‹ˆ๋‹ค. ๋งˆ์ผ“ํ”Œ๋ ˆ์ด์Šค ๋งค์ถœ์€ ์ „์ฒด ๊ทธ๋ฃน ๋งค์ถœ์˜ 2/3์™€ ์กฐ์ • EBITDA์˜ ์ ˆ๋ฐ˜์„ ์ฐจ์ง€ํ•  ๊ฒƒ์œผ๋กœ ์ „๋ง๋ฉ๋‹ˆ๋‹ค.
And Experiences on its own is expected to contribute more than 50% of our revenue and roughly 40% of our adjusted EBITDA, firmly establishing it as the group's primary value driver. Over the past year, we streamlined our corporate structure and made deliberate operational choices to concentrate on the areas of travel with the greatest long-term opportunity grounded in our competitive advantages. As we enter 2026, our priorities are clear.๊ทธ๋ฆฌ๊ณ  Experiences ๋ถ€๋ฌธ ์ž์ฒด๋งŒ์œผ๋กœ๋„ ์šฐ๋ฆฌ ๋งค์ถœ์˜ 50% ์ด์ƒ๊ณผ ์กฐ์ • EBITDA์˜ ์•ฝ 40%๋ฅผ ๊ธฐ์—ฌํ•  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒ๋˜๋ฉฐ, ์ด๋ฅผ ํ†ตํ•ด ๊ทธ๋ฃน์˜ ์ฃผ์š” ๊ฐ€์น˜ ์ฐฝ์ถœ ๋™๋ ฅ์œผ๋กœ ํ™•๊ณ ํžˆ ์ž๋ฆฌ๋งค๊น€ํ•˜๊ฒŒ ๋ฉ๋‹ˆ๋‹ค. ์ง€๋‚œ 1๋…„๊ฐ„ ์šฐ๋ฆฌ๋Š” ๊ธฐ์—… ๊ตฌ์กฐ๋ฅผ ๊ฐ„์†Œํ™”ํ•˜๊ณ  ๊ฒฝ์Ÿ ์šฐ์œ„์— ๊ธฐ๋ฐ˜ํ•œ ์žฅ๊ธฐ์ ์œผ๋กœ ๊ฐ€์žฅ ํฐ ๊ธฐํšŒ๊ฐ€ ์žˆ๋Š” ์—ฌํ–‰ ๋ถ„์•ผ์— ์ง‘์ค‘ํ•˜๊ธฐ ์œ„ํ•œ ์˜๋„์ ์ธ ์šด์˜์ƒ ์„ ํƒ์„ ํ•ด์™”์Šต๋‹ˆ๋‹ค. 2026๋…„์„ ๋งž์ดํ•˜๋ฉด์„œ ์šฐ๋ฆฌ์˜ ์šฐ์„ ์ˆœ์œ„๋Š” ๋ช…ํ™•ํ•ฉ๋‹ˆ๋‹ค.
We'll extend our leadership position in Experiences globally, leverage our differentiated assets to position ourselves for an AI-enabled future and simplify our legacy offerings while we continue to evaluate strategic options across the portfolio to unlock shareholder value. As we concentrate the group more fully on becoming an Experiences-first company, we're mindful that TheFork has more limited strategic synergies with where we're headed. At the same time, it's growing fast, diversifying its revenue, expanding profitability and innovating as the only dining marketplace in Europe operating at scale across both B2B and B2C.์šฐ๋ฆฌ๋Š” ์ „ ์„ธ๊ณ„์ ์œผ๋กœ ์ต์Šคํ”ผ๋ฆฌ์–ธ์Šค ๋ถ€๋ฌธ์—์„œ์˜ ์„ ๋„์  ์ง€์œ„๋ฅผ ํ™•๋Œ€ํ•˜๊ณ , ์ฐจ๋ณ„ํ™”๋œ ์ž์‚ฐ์„ ํ™œ์šฉํ•˜์—ฌ AI ๊ธฐ๋ฐ˜ ๋ฏธ๋ž˜์— ๋Œ€๋น„ํ•œ ํฌ์ง€์…”๋‹์„ ๊ตฌ์ถ•ํ•˜๋ฉฐ, ๋ ˆ๊ฑฐ์‹œ ์ƒํ’ˆ์„ ๊ฐ„์†Œํ™”ํ•˜๋Š” ๋™์‹œ์— ์ฃผ์ฃผ ๊ฐ€์น˜ ์ œ๊ณ ๋ฅผ ์œ„ํ•ด ํฌํŠธํด๋ฆฌ์˜ค ์ „๋ฐ˜์— ๊ฑธ์นœ ์ „๋žต์  ์˜ต์…˜์„ ์ง€์†์ ์œผ๋กœ ํ‰๊ฐ€ํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๊ทธ๋ฃน์„ ์ต์Šคํ”ผ๋ฆฌ์–ธ์Šค ์ค‘์‹ฌ ๊ธฐ์—…์œผ๋กœ ๋”์šฑ ์ง‘์ค‘์‹œํ‚ค๋Š” ๊ณผ์ •์—์„œ, ์šฐ๋ฆฌ๋Š” TheFork๊ฐ€ ์šฐ๋ฆฌ๊ฐ€ ๋‚˜์•„๊ฐ€๋Š” ๋ฐฉํ–ฅ๊ณผ ์ „๋žต์  ์‹œ๋„ˆ์ง€๊ฐ€ ์ œํ•œ์ ์ด๋ผ๋Š” ์ ์„ ์ธ์‹ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๋™์‹œ์—, TheFork๋Š” ๋น ๋ฅด๊ฒŒ ์„ฑ์žฅํ•˜๊ณ  ์žˆ์œผ๋ฉฐ, ์ˆ˜์ต์„ ๋‹ค๊ฐํ™”ํ•˜๊ณ , ์ˆ˜์ต์„ฑ์„ ํ™•๋Œ€ํ•˜๋ฉฐ, ์œ ๋Ÿฝ์—์„œ B2B์™€ B2C ์–‘์ชฝ์—์„œ ๋Œ€๊ทœ๋ชจ๋กœ ์šด์˜๋˜๋Š” ์œ ์ผํ•œ ๋‹ค์ด๋‹ ๋งˆ์ผ“ํ”Œ๋ ˆ์ด์Šค๋กœ์„œ ํ˜์‹ ์„ ์ด์–ด๊ฐ€๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
We believe this is a uniquely valuable business with an attractive long-term growth profile, which may be underappreciated in our portfolio given the market activity we've seen around the dining category. As a result, we've decided to explore strategic alternatives for TheFork as part of our broader portfolio review. We view this as one potential path to creating additional capacity for meaningful capital return to shareholders, balanced with opportunities to invest further in our Experiences strategy. I'd like to spend most of my time today on Experiences, our highest strategic priority and the area where we believe we have the assets, track record and teams to be the global leader.์ €ํฌ๋Š” ์ด ์‚ฌ์—…์ด ๋งค๋ ฅ์ ์ธ ์žฅ๊ธฐ ์„ฑ์žฅ ํ”„๋กœํ•„์„ ๊ฐ€์ง„ ๋…ํŠนํ•˜๊ณ  ๊ฐ€์น˜ ์žˆ๋Š” ์‚ฌ์—…์ด๋ผ๊ณ  ๋ฏฟ์œผ๋ฉฐ, ์ตœ๊ทผ ๋‹ค์ด๋‹ ์นดํ…Œ๊ณ ๋ฆฌ๋ฅผ ๋‘˜๋Ÿฌ์‹ผ ์‹œ์žฅ ํ™œ๋™์„ ๊ณ ๋ คํ•  ๋•Œ ์ €ํฌ ํฌํŠธํด๋ฆฌ์˜ค ๋‚ด์—์„œ ๊ทธ ๊ฐ€์น˜๊ฐ€ ์ถฉ๋ถ„ํžˆ ํ‰๊ฐ€๋ฐ›์ง€ ๋ชปํ•˜๊ณ  ์žˆ์„ ์ˆ˜ ์žˆ๋‹ค๊ณ  ํŒ๋‹จํ•ฉ๋‹ˆ๋‹ค. ์ด์— ๋”ฐ๋ผ ์ €ํฌ๋Š” ๋ณด๋‹ค ๊ด‘๋ฒ”์œ„ํ•œ ํฌํŠธํด๋ฆฌ์˜ค ๊ฒ€ํ† ์˜ ์ผํ™˜์œผ๋กœ TheFork์— ๋Œ€ํ•œ ์ „๋žต์  ๋Œ€์•ˆ์„ ๋ชจ์ƒ‰ํ•˜๊ธฐ๋กœ ๊ฒฐ์ •ํ–ˆ์Šต๋‹ˆ๋‹ค. ์ €ํฌ๋Š” ์ด๋ฅผ ์ฃผ์ฃผ๋“ค์—๊ฒŒ ์˜๋ฏธ ์žˆ๋Š” ์ž๋ณธ ํ™˜์›์„ ์œ„ํ•œ ์ถ”๊ฐ€ ์—ฌ๋ ฅ์„ ์ฐฝ์ถœํ•˜๋Š” ๋™์‹œ์—, Experiences ์ „๋žต์— ๋Œ€ํ•œ ์ถ”๊ฐ€ ํˆฌ์ž ๊ธฐํšŒ์™€ ๊ท ํ˜•์„ ๋งž์ถœ ์ˆ˜ ์žˆ๋Š” ํ•˜๋‚˜์˜ ์ž ์žฌ์  ๋ฐฉ์•ˆ์œผ๋กœ ๋ณด๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์˜ค๋Š˜์€ ์ €ํฌ์˜ ์ตœ์šฐ์„  ์ „๋žต ๊ณผ์ œ์ด์ž, ๊ธ€๋กœ๋ฒŒ ๋ฆฌ๋”๊ฐ€ ๋  ์ˆ˜ ์žˆ๋Š” ์ž์‚ฐ, ์‹ค์  ๊ธฐ๋ก, ๊ทธ๋ฆฌ๊ณ  ํŒ€์„ ๋ณด์œ ํ•˜๊ณ  ์žˆ๋‹ค๊ณ  ๋ฏฟ๋Š” ์˜์—ญ์ธ Experiences์— ๋Œ€๋ถ€๋ถ„์˜ ์‹œ๊ฐ„์„ ํ• ์• ํ•˜๊ณ ์ž ํ•ฉ๋‹ˆ๋‹ค.
We have a proven business model with growing customer loyalty, driving improving unit economics in a highly attractive market. We see a durable long-term position ahead, thanks to tailwinds in consumer preferences and low online penetration, the fragmented long-tail nature of the supply base and the critical role our unique brands play in smoothing the friction between customers and small operators. Over the next few years, the online portion of the Experiences market is expected to grow by double digits, and our profitability and scale provides us the flexibility to invest in capturing even more share and accelerate our growth at attractive ROIs. We've achieved meaningful scale.์šฐ๋ฆฌ๋Š” ๊ณ ๊ฐ ์ถฉ์„ฑ๋„ ์ฆ๊ฐ€์™€ ํ•จ๊ป˜ ๋‹จ์œ„ ๊ฒฝ์ œ์„ฑ์ด ๊ฐœ์„ ๋˜๊ณ  ์žˆ๋Š” ๊ฒ€์ฆ๋œ ๋น„์ฆˆ๋‹ˆ์Šค ๋ชจ๋ธ์„ ๋งค์šฐ ๋งค๋ ฅ์ ์ธ ์‹œ์žฅ์—์„œ ๋ณด์œ ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์†Œ๋น„์ž ์„ ํ˜ธ๋„์˜ ์ˆœํ’๊ณผ ๋‚ฎ์€ ์˜จ๋ผ์ธ ์นจํˆฌ์œจ, ๊ณต๊ธ‰ ๊ธฐ๋ฐ˜์˜ ๋ถ„์‚ฐ๋œ ๋กฑํ…Œ์ผ ํŠน์„ฑ, ๊ทธ๋ฆฌ๊ณ  ๊ณ ๊ฐ๊ณผ ์†Œ๊ทœ๋ชจ ์‚ฌ์—…์ž ๊ฐ„์˜ ๋งˆ์ฐฐ์„ ์™„ํ™”ํ•˜๋Š” ๋ฐ ์žˆ์–ด ์šฐ๋ฆฌ์˜ ๋…ํŠนํ•œ ๋ธŒ๋žœ๋“œ๊ฐ€ ์ˆ˜ํ–‰ํ•˜๋Š” ํ•ต์‹ฌ์ ์ธ ์—ญํ•  ๋•๋ถ„์— ์šฐ๋ฆฌ๋Š” ์ง€์† ๊ฐ€๋Šฅํ•œ ์žฅ๊ธฐ์  ์ž…์ง€๋ฅผ ์•ž๋‘๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ํ–ฅํ›„ ๋ช‡ ๋…„๊ฐ„ ์ฒดํ—˜ ์‹œ์žฅ์˜ ์˜จ๋ผ์ธ ๋ถ€๋ฌธ์€ ๋‘ ์ž๋ฆฟ์ˆ˜ ์„ฑ์žฅ์ด ์˜ˆ์ƒ๋˜๋ฉฐ, ์šฐ๋ฆฌ์˜ ์ˆ˜์ต์„ฑ๊ณผ ๊ทœ๋ชจ๋Š” ๋งค๋ ฅ์ ์ธ ํˆฌ์ž์ˆ˜์ต๋ฅ ๋กœ ๋” ๋งŽ์€ ์‹œ์žฅ ์ ์œ ์œจ์„ ํ™•๋ณดํ•˜๊ณ  ์„ฑ์žฅ์„ ๊ฐ€์†ํ™”ํ•˜๋Š” ๋ฐ ํˆฌ์žํ•  ์ˆ˜ ์žˆ๋Š” ์œ ์—ฐ์„ฑ์„ ์ œ๊ณตํ•ฉ๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๋Š” ์˜๋ฏธ ์žˆ๋Š” ๊ทœ๋ชจ๋ฅผ ๋‹ฌ์„ฑํ–ˆ์Šต๋‹ˆ๋‹ค.
Our gross booking value, or GBV, is rapidly approaching $5 billion, with the majority of bookings coming from loyal repeat customers that spend more and increasingly return to us through direct channels. We're driving this growth profitably as we expanded adjusted EBITDA margins in Experiences to 10% in 2025 and see a clear path for healthy margin growth in the future. Last year, our bookings volume and GBV growth progressed quarter-by-quarter, and we exited 2025 strong with 18% bookings growth and 16% GBV growth in Q4, a profile that suggests we're accelerating, taking share in our core markets and entering 2026 with momentum.์šฐ๋ฆฌ์˜ ์ด ์˜ˆ์•ฝ์•ก(GBV)์€ ๋น ๋ฅด๊ฒŒ 50์–ต ๋‹ฌ๋Ÿฌ์— ๊ทผ์ ‘ํ•˜๊ณ  ์žˆ์œผ๋ฉฐ, ์˜ˆ์•ฝ์˜ ๋Œ€๋ถ€๋ถ„์€ ๋” ๋งŽ์ด ์ง€์ถœํ•˜๊ณ  ์ ์  ๋” ์ง์ ‘ ์ฑ„๋„์„ ํ†ตํ•ด ์šฐ๋ฆฌ๋ฅผ ์žฌ๋ฐฉ๋ฌธํ•˜๋Š” ์ถฉ์„ฑ๋„ ๋†’์€ ์žฌ๊ตฌ๋งค ๊ณ ๊ฐ๋“ค๋กœ๋ถ€ํ„ฐ ๋ฐœ์ƒํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๋Š” 2025๋…„ ์ฒดํ—˜(Experiences) ๋ถ€๋ฌธ์—์„œ ์กฐ์ • EBITDA ๋งˆ์ง„์„ 10%๋กœ ํ™•๋Œ€ํ•˜๋ฉฐ ์ด๋Ÿฌํ•œ ์„ฑ์žฅ์„ ์ˆ˜์ต์„ฑ ์žˆ๊ฒŒ ๊ฒฌ์ธํ•˜๊ณ  ์žˆ์œผ๋ฉฐ, ํ–ฅํ›„ ๊ฑด์ „ํ•œ ๋งˆ์ง„ ์„ฑ์žฅ์„ ์œ„ํ•œ ๋ช…ํ™•ํ•œ ๊ฒฝ๋กœ๋ฅผ ํ™•๋ณดํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์ž‘๋…„์— ์šฐ๋ฆฌ์˜ ์˜ˆ์•ฝ๋Ÿ‰๊ณผ GBV ์„ฑ์žฅ์€ ๋ถ„๊ธฐ๋ณ„๋กœ ์ง„์ „๋˜์—ˆ์œผ๋ฉฐ, 4๋ถ„๊ธฐ์— ์˜ˆ์•ฝ ์„ฑ์žฅ๋ฅ  18%, GBV ์„ฑ์žฅ๋ฅ  16%๋กœ ๊ฐ•๋ ฅํ•˜๊ฒŒ 2025๋…„์„ ๋งˆ๊ฐํ–ˆ์Šต๋‹ˆ๋‹ค. ์ด๋Š” ์šฐ๋ฆฌ๊ฐ€ ๊ฐ€์†ํ™”๋˜๊ณ  ์žˆ๊ณ , ํ•ต์‹ฌ ์‹œ์žฅ์—์„œ ์ ์œ ์œจ์„ ํ™•๋Œ€ํ•˜๋ฉฐ, ๋ชจ๋ฉ˜ํ…€์„ ๊ฐ€์ง€๊ณ  2026๋…„์— ์ง„์ž…ํ•˜๊ณ  ์žˆ์Œ์„ ์‹œ์‚ฌํ•˜๋Š” ์–‘์ƒ์ž…๋‹ˆ๋‹ค.
As we look forward, our priorities are to drive demand from a diverse set of channels, improve our product experience to lift conversion and grow our supply base to attract new customers. Let me walk through each of these elements of our flywheel briefly; demand, product and supply. We've made progress in our marketing efficiency by coordinating our 2 brands to capture more demand at improving ROIs. Our operating model changes have increased the combined click share in our core U.S. performance marketing channels, outpacing other players.์•ž์œผ๋กœ๋ฅผ ๋‚ด๋‹ค๋ณด๋ฉด, ์šฐ๋ฆฌ์˜ ์šฐ์„ ์ˆœ์œ„๋Š” ๋‹ค์–‘ํ•œ ์ฑ„๋„์—์„œ ์ˆ˜์š”๋ฅผ ์ฐฝ์ถœํ•˜๊ณ , ์ „ํ™˜์œจ์„ ๋†’์ด๊ธฐ ์œ„ํ•ด ์ œํ’ˆ ๊ฒฝํ—˜์„ ๊ฐœ์„ ํ•˜๋ฉฐ, ์‹ ๊ทœ ๊ณ ๊ฐ ์œ ์น˜๋ฅผ ์œ„ํ•ด ๊ณต๊ธ‰ ๊ธฐ๋ฐ˜์„ ํ™•๋Œ€ํ•˜๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค. ์šฐ๋ฆฌ ํ”Œ๋ผ์ดํœ ์˜ ๊ฐ ์š”์†Œ์ธ ์ˆ˜์š”, ์ œํ’ˆ, ๊ณต๊ธ‰์— ๋Œ€ํ•ด ๊ฐ„๋žตํžˆ ์„ค๋ช…๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๋Š” ๋‘ ๊ฐœ์˜ ๋ธŒ๋žœ๋“œ๋ฅผ ์กฐ์œจํ•˜์—ฌ ๊ฐœ์„ ๋œ ROI๋กœ ๋” ๋งŽ์€ ์ˆ˜์š”๋ฅผ ํ™•๋ณดํ•จ์œผ๋กœ์จ ๋งˆ์ผ€ํŒ… ํšจ์œจ์„ฑ์—์„œ ์ง„์ „์„ ์ด๋ฃจ์—ˆ์Šต๋‹ˆ๋‹ค. ์šฐ๋ฆฌ์˜ ์šด์˜ ๋ชจ๋ธ ๋ณ€ํ™”๋Š” ๋ฏธ๊ตญ ํ•ต์‹ฌ ํผํฌ๋จผ์Šค ๋งˆ์ผ€ํŒ… ์ฑ„๋„์—์„œ ๊ฒฐํ•ฉ๋œ ํด๋ฆญ ์ ์œ ์œจ์„ ์ฆ๊ฐ€์‹œ์ผฐ์œผ๋ฉฐ, ์ด๋Š” ๋‹ค๋ฅธ ๊ฒฝ์Ÿ์‚ฌ๋“ค์„ ์•ž์ง€๋ฅด๋Š” ์ˆ˜์ค€์ž…๋‹ˆ๋‹ค.
This year, we'll build on this playbook as we broaden our demand sources, expand investment in social media and evolve our engagement with scaled strategic partners in AI while continuing to lower our marketing spend as a percent of revenue. Our product teams are aggressively accelerating experimentation velocity, ending 2025 with more than double our testing volume versus the prior year. This lift has resulted in a meaningful lift to conversion, a critical driver of improving unit economics. We drove higher conversion rates on the Tripadvisor point of sale quarter-by-quarter through last year and are now approaching the conversion rates of the Viator point of sale.์˜ฌํ•ด ์šฐ๋ฆฌ๋Š” ์ˆ˜์š” ์†Œ์Šค๋ฅผ ํ™•๋Œ€ํ•˜๊ณ , ์†Œ์…œ ๋ฏธ๋””์–ด์— ๋Œ€ํ•œ ํˆฌ์ž๋ฅผ ๋Š˜๋ฆฌ๋ฉฐ, AI ๋ถ„์•ผ์˜ ๋Œ€๊ทœ๋ชจ ์ „๋žต์  ํŒŒํŠธ๋„ˆ๋“ค๊ณผ์˜ ํ˜‘๋ ฅ์„ ๋ฐœ์ „์‹œํ‚ค๋Š” ๋™์‹œ์— ๋งค์ถœ ๋Œ€๋น„ ๋งˆ์ผ€ํŒ… ๋น„์šฉ์„ ์ง€์†์ ์œผ๋กœ ๋‚ฎ์ถ”๋ฉด์„œ ์ด๋Ÿฌํ•œ ์ „๋žต์„ ๋”์šฑ ๊ฐ•ํ™”ํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ์šฐ๋ฆฌ ์ œํ’ˆํŒ€์€ ์‹คํ—˜ ์†๋„๋ฅผ ๊ณต๊ฒฉ์ ์œผ๋กœ ๊ฐ€์†ํ™”ํ•˜์—ฌ, 2025๋…„ ๋ง์—๋Š” ์ „๋…„ ๋Œ€๋น„ ๋‘ ๋ฐฐ ์ด์ƒ์˜ ํ…Œ์ŠคํŠธ ๋ฌผ๋Ÿ‰์œผ๋กœ ๋งˆ๋ฌด๋ฆฌํ•  ์˜ˆ์ •์ž…๋‹ˆ๋‹ค. ์ด๋Ÿฌํ•œ ์ฆ๊ฐ€๋Š” ์ „ํ™˜์œจ์˜ ์˜๋ฏธ ์žˆ๋Š” ํ–ฅ์ƒ์„ ๊ฐ€์ ธ์™”์œผ๋ฉฐ, ์ด๋Š” ๋‹จ์œ„ ๊ฒฝ์ œ์„ฑ ๊ฐœ์„ ์˜ ํ•ต์‹ฌ ๋™๋ ฅ์ž…๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๋Š” ์ž‘๋…„ ํ•œ ํ•ด ๋™์•ˆ ๋ถ„๊ธฐ๋ณ„๋กœ ํŠธ๋ฆฝ์–ด๋“œ๋ฐ”์ด์ € ํŒ๋งค ์‹œ์ ์—์„œ ๋” ๋†’์€ ์ „ํ™˜์œจ์„ ๋‹ฌ์„ฑํ–ˆ์œผ๋ฉฐ, ํ˜„์žฌ๋Š” ๋ฐ”์ด์—์ดํ„ฐ ํŒ๋งค ์‹œ์ ์˜ ์ „ํ™˜์œจ์— ๊ทผ์ ‘ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
As we move into 2026, we're sustaining that pace, leveraging AI, machine learning and predictive modeling to optimize the user experience in areas like personalization, merchandising and booking flexibility. Working with suppliers, we're also launching new tools to deliver the right price at the right time to travelers, benefiting both sides of the marketplace. We're extending our supply coverage and quality across markets, leveraging the group's reach and customer signals. In 2025, we've grown supply in our core markets to more than 425,000 products from 70,000 suppliers, and our quality scores above 4.5 out of 5 stars are rising, up approximately 20% from last year.2026๋…„์œผ๋กœ ์ ‘์–ด๋“ค๋ฉด์„œ, ์šฐ๋ฆฌ๋Š” ์ด๋Ÿฌํ•œ ์†๋„๋ฅผ ์œ ์ง€ํ•˜๊ณ  ์žˆ์œผ๋ฉฐ, AI, ๋จธ์‹ ๋Ÿฌ๋‹, ์˜ˆ์ธก ๋ชจ๋ธ๋ง์„ ํ™œ์šฉํ•˜์—ฌ ๊ฐœ์ธํ™”, ์ƒํ’ˆ ๊ตฌ์„ฑ, ์˜ˆ์•ฝ ์œ ์—ฐ์„ฑ๊ณผ ๊ฐ™์€ ์˜์—ญ์—์„œ ์‚ฌ์šฉ์ž ๊ฒฝํ—˜์„ ์ตœ์ ํ™”ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๊ณต๊ธ‰์—…์ฒด๋“ค๊ณผ ํ˜‘๋ ฅํ•˜์—ฌ, ์šฐ๋ฆฌ๋Š” ๋˜ํ•œ ์ ์ ˆํ•œ ์‹œ์ ์— ์ ์ ˆํ•œ ๊ฐ€๊ฒฉ์„ ์—ฌํ–‰์ž๋“ค์—๊ฒŒ ์ œ๊ณตํ•˜๋Š” ์ƒˆ๋กœ์šด ๋„๊ตฌ๋“ค์„ ์ถœ์‹œํ•˜๊ณ  ์žˆ์œผ๋ฉฐ, ์ด๋Š” ๋งˆ์ผ“ํ”Œ๋ ˆ์ด์Šค ์–‘์ธก ๋ชจ๋‘์—๊ฒŒ ํ˜œํƒ์„ ์ œ๊ณตํ•ฉ๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๋Š” ๊ทธ๋ฃน์˜ ๋„๋‹ฌ ๋ฒ”์œ„์™€ ๊ณ ๊ฐ ์‹ ํ˜ธ๋ฅผ ํ™œ์šฉํ•˜์—ฌ ์‹œ์žฅ ์ „๋ฐ˜์— ๊ฑธ์ณ ๊ณต๊ธ‰ ์ปค๋ฒ„๋ฆฌ์ง€์™€ ํ’ˆ์งˆ์„ ํ™•๋Œ€ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. 2025๋…„์— ์šฐ๋ฆฌ๋Š” ํ•ต์‹ฌ ์‹œ์žฅ์—์„œ 70,000๊ฐœ ๊ณต๊ธ‰์—…์ฒด๋กœ๋ถ€ํ„ฐ 425,000๊ฐœ ์ด์ƒ์˜ ์ƒํ’ˆ์œผ๋กœ ๊ณต๊ธ‰์„ ํ™•๋Œ€ํ–ˆ์œผ๋ฉฐ, 5์  ๋งŒ์ ์— 4.5์  ์ด์ƒ์˜ ํ’ˆ์งˆ ์ ์ˆ˜๊ฐ€ ์ƒ์Šนํ•˜์—ฌ ์ž‘๋…„ ๋Œ€๋น„ ์•ฝ 20% ์ฆ๊ฐ€ํ–ˆ์Šต๋‹ˆ๋‹ค.
We'll continue to build on our supply scale advantage, focusing on relevance and conversion to attract new customers. We have a clear signal that our efforts are stimulating new demand. As we've added new supply, we continue to improve the all-important rate to achieve the first booking and a strong mix of the new Experiences are proving to be incremental. For 2026, this all adds up to higher quality of supply, driving more travelers to more relevant Experiences and increased revenue opportunities for our operators.์ €ํฌ๋Š” ๊ณต๊ธ‰ ๊ทœ๋ชจ์˜ ์šฐ์œ„๋ฅผ ์ง€์†์ ์œผ๋กœ ๊ตฌ์ถ•ํ•˜๋ฉด์„œ, ๊ด€๋ จ์„ฑ๊ณผ ์ „ํ™˜์œจ์— ์ง‘์ค‘ํ•˜์—ฌ ์‹ ๊ทœ ๊ณ ๊ฐ์„ ์œ ์น˜ํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ์ €ํฌ์˜ ๋…ธ๋ ฅ์ด ์ƒˆ๋กœ์šด ์ˆ˜์š”๋ฅผ ์ฐฝ์ถœํ•˜๊ณ  ์žˆ๋‹ค๋Š” ๋ช…ํ™•ํ•œ ์‹ ํ˜ธ๋ฅผ ํ™•์ธํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์ƒˆ๋กœ์šด ๊ณต๊ธ‰์„ ์ถ”๊ฐ€ํ•จ์— ๋”ฐ๋ผ, ์ฒซ ์˜ˆ์•ฝ ๋‹ฌ์„ฑ๋ฅ ์ด๋ผ๋Š” ๋งค์šฐ ์ค‘์š”ํ•œ ์ง€ํ‘œ๋ฅผ ์ง€์†์ ์œผ๋กœ ๊ฐœ์„ ํ•˜๊ณ  ์žˆ์œผ๋ฉฐ, ์ƒˆ๋กœ์šด ์ฒดํ—˜ ์ƒํ’ˆ๋“ค์˜ ๊ฐ•๋ ฅํ•œ ๋ฏน์Šค๊ฐ€ ์ฆ๋ถ„ ํšจ๊ณผ๋ฅผ ์ž…์ฆํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. 2026๋…„์—๋Š” ์ด ๋ชจ๋“  ๊ฒƒ์ด ๋” ๋†’์€ ํ’ˆ์งˆ์˜ ๊ณต๊ธ‰์œผ๋กœ ์ด์–ด์ ธ, ๋” ๋งŽ์€ ์—ฌํ–‰๊ฐ๋“ค์„ ๋” ๊ด€๋ จ์„ฑ ๋†’์€ ์ฒดํ—˜ ์ƒํ’ˆ์œผ๋กœ ์œ ๋„ํ•˜๊ณ  ์šด์˜ ํŒŒํŠธ๋„ˆ๋“ค์˜ ์ˆ˜์ต ๊ธฐํšŒ๋ฅผ ์ฆ๋Œ€์‹œํ‚ฌ ๊ฒƒ์ž…๋‹ˆ๋‹ค.
Looking forward, repeat bookers will continue to be our largest and fastest-growing cohort, which is especially important given the impact these loyal customers have on our marketing leverage and profitability. We also see opportunities to target new customers by capturing more of the global TAM. This year, we'll build on our strengths by extending our marketing investment outside of our core U.S. point of sale, leveraging the power of both brands, localizing our storefronts for non-English native language customers and adding locally relevant new supply across geographies and categories.์•ž์œผ๋กœ ์žฌ์˜ˆ์•ฝ ๊ณ ๊ฐ์€ ๊ณ„์†ํ•ด์„œ ์šฐ๋ฆฌ์˜ ๊ฐ€์žฅ ํฐ ๊ทœ๋ชจ์ด์ž ๊ฐ€์žฅ ๋น ๋ฅด๊ฒŒ ์„ฑ์žฅํ•˜๋Š” ๊ณ ๊ฐ๊ตฐ์ด ๋  ๊ฒƒ์ด๋ฉฐ, ์ด๋Š” ์ด๋Ÿฌํ•œ ์ถฉ์„ฑ ๊ณ ๊ฐ๋“ค์ด ์šฐ๋ฆฌ์˜ ๋งˆ์ผ€ํŒ… ๋ ˆ๋ฒ„๋ฆฌ์ง€์™€ ์ˆ˜์ต์„ฑ์— ๋ฏธ์น˜๋Š” ์˜ํ–ฅ์„ ๊ณ ๋ คํ•  ๋•Œ ํŠนํžˆ ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค. ๋˜ํ•œ ์šฐ๋ฆฌ๋Š” ๊ธ€๋กœ๋ฒŒ TAM(์ „์ฒด ์‹œ์žฅ ๊ทœ๋ชจ)์„ ๋” ๋งŽ์ด ํ™•๋ณดํ•จ์œผ๋กœ์จ ์‹ ๊ทœ ๊ณ ๊ฐ์„ ํƒ€๊ฒŸํŒ…ํ•  ์ˆ˜ ์žˆ๋Š” ๊ธฐํšŒ๋ฅผ ๋ณด๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์˜ฌํ•ด ์šฐ๋ฆฌ๋Š” ํ•ต์‹ฌ ๋ฏธ๊ตญ ํŒ๋งค ๊ฑฐ์  ์™ธ๋ถ€๋กœ ๋งˆ์ผ€ํŒ… ํˆฌ์ž๋ฅผ ํ™•๋Œ€ํ•˜๊ณ , ๋‘ ๋ธŒ๋žœ๋“œ์˜ ํŒŒ์›Œ๋ฅผ ํ™œ์šฉํ•˜๋ฉฐ, ์˜์–ด๊ฐ€ ๋ชจ๊ตญ์–ด๊ฐ€ ์•„๋‹Œ ๊ณ ๊ฐ๋“ค์„ ์œ„ํ•ด ์Šคํ† ์–ดํ”„๋ก ํŠธ๋ฅผ ํ˜„์ง€ํ™”ํ•˜๊ณ , ์ง€์—ญ ๋ฐ ์นดํ…Œ๊ณ ๋ฆฌ ์ „๋ฐ˜์— ๊ฑธ์ณ ํ˜„์ง€์— ์ ํ•ฉํ•œ ์‹ ๊ทœ ๊ณต๊ธ‰์„ ์ถ”๊ฐ€ํ•จ์œผ๋กœ์จ ์šฐ๋ฆฌ์˜ ๊ฐ•์ ์„ ๋”์šฑ ๊ฐ•ํ™”ํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค.
Before turning to some commentary on our other segments, a quick word on how we'll continue to position ourselves for an AI-enabled future. Last quarter, we mentioned that we would rapidly launch an AI-native MVP in Q4, and we did just that. Our goal is simple: utilize the substantial data and content we have to make more relevant personalized recommendations, better matched to travel intent and easier to book, whether in the planning phase or in destination.AI ๊ธฐ๋ฐ˜ ๋ฏธ๋ž˜๋ฅผ ์œ„ํ•œ ์šฐ๋ฆฌ์˜ ํฌ์ง€์…”๋‹ ๋ฐฉํ–ฅ์— ๋Œ€ํ•ด ๋ง์”€๋“œ๋ฆฌ๊ธฐ ์ „์—, ๋‹ค๋ฅธ ๋ถ€๋ฌธ์— ๋Œ€ํ•œ ๋…ผํ‰์„ ๊ฐ„๋‹จํžˆ ๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค. ์ง€๋‚œ ๋ถ„๊ธฐ์— 4๋ถ„๊ธฐ ์ค‘ AI ๋„ค์ดํ‹ฐ๋ธŒ MVP๋ฅผ ์‹ ์†ํ•˜๊ฒŒ ์ถœ์‹œํ•  ๊ฒƒ์ด๋ผ๊ณ  ๋ง์”€๋“œ๋ ธ๊ณ , ์‹ค์ œ๋กœ ๊ทธ๋ ‡๊ฒŒ ํ–ˆ์Šต๋‹ˆ๋‹ค. ์šฐ๋ฆฌ์˜ ๋ชฉํ‘œ๋Š” ๋ช…ํ™•ํ•ฉ๋‹ˆ๋‹ค: ๋ณด์œ ํ•˜๊ณ  ์žˆ๋Š” ๋ฐฉ๋Œ€ํ•œ ๋ฐ์ดํ„ฐ์™€ ์ฝ˜ํ…์ธ ๋ฅผ ํ™œ์šฉํ•˜์—ฌ ์—ฌํ–‰ ์˜๋„์— ๋” ์ž˜ ๋ถ€ํ•ฉํ•˜๊ณ  ์˜ˆ์•ฝํ•˜๊ธฐ ์‰ฌ์šด, ๋”์šฑ ๊ด€๋ จ์„ฑ ๋†’์€ ๊ฐœ์ธํ™”๋œ ์ถ”์ฒœ์„ ์ œ๊ณตํ•˜๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค. ์ด๋Š” ์—ฌํ–‰ ๊ณ„ํš ๋‹จ๊ณ„๋“  ๋ชฉ์ ์ง€ ๋„์ฐฉ ํ›„๋“  ๋งˆ์ฐฌ๊ฐ€์ง€์ž…๋‹ˆ๋‹ค.
While it's too early to say how or when this AI innovation will change our financial profile, we were pleased that we could deploy smaller teams working at higher velocity to go live quickly with a fully AI-first approach so we can test and learn from the large audience at Tripadvisor. And the early data indicates that our MVP is outperforming our prior on-site AI efforts across key customer engagement and conversion metrics. And of course, as we innovate on our own platforms, we're also taking advantage of direct relationship with key AI partners to experiment and learn across AI-first search and Agentic AI through licensing and product integration.AI ํ˜์‹ ์ด ์šฐ๋ฆฌ์˜ ์žฌ๋ฌด ํ”„๋กœํ•„์„ ์–ธ์ œ, ์–ด๋–ป๊ฒŒ ๋ณ€ํ™”์‹œํ‚ฌ์ง€ ๋งํ•˜๊ธฐ์—๋Š” ์•„์ง ์ด๋ฅด์ง€๋งŒ, ์šฐ๋ฆฌ๋Š” ๋” ์ ์€ ๊ทœ๋ชจ์˜ ํŒ€์ด ๋” ๋น ๋ฅธ ์†๋„๋กœ ์›€์ง์ด๋ฉฐ ์™„์ „ํ•œ AI ์šฐ์„  ์ ‘๊ทผ ๋ฐฉ์‹์œผ๋กœ ์‹ ์†ํ•˜๊ฒŒ ์„œ๋น„์Šค๋ฅผ ์ถœ์‹œํ•  ์ˆ˜ ์žˆ์—ˆ๋‹ค๋Š” ์ ์— ๋งŒ์กฑํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์ด๋ฅผ ํ†ตํ•ด ํŠธ๋ฆฝ์–ด๋“œ๋ฐ”์ด์ €์˜ ๋Œ€๊ทœ๋ชจ ์‚ฌ์šฉ์ž์ธต์„ ๋Œ€์ƒ์œผ๋กœ ํ…Œ์ŠคํŠธํ•˜๊ณ  ํ•™์Šตํ•  ์ˆ˜ ์žˆ๊ฒŒ ๋˜์—ˆ์Šต๋‹ˆ๋‹ค. ์ดˆ๊ธฐ ๋ฐ์ดํ„ฐ๋Š” ์šฐ๋ฆฌ์˜ MVP๊ฐ€ ์ฃผ์š” ๊ณ ๊ฐ ์ฐธ์—ฌ๋„์™€ ์ „ํ™˜์œจ ์ง€ํ‘œ์—์„œ ์ด์ „์˜ ์˜จ์‚ฌ์ดํŠธ AI ๋…ธ๋ ฅ๋“ค์„ ๋Šฅ๊ฐ€ํ•˜๋Š” ์„ฑ๊ณผ๋ฅผ ๋ณด์ด๊ณ  ์žˆ์Œ์„ ๋‚˜ํƒ€๋ƒ…๋‹ˆ๋‹ค. ๋ฌผ๋ก , ์ž์ฒด ํ”Œ๋žซํผ์—์„œ ํ˜์‹ ์„ ์ถ”๊ตฌํ•˜๋Š” ๋™์‹œ์—, ์šฐ๋ฆฌ๋Š” ์ฃผ์š” AI ํŒŒํŠธ๋„ˆ๋“ค๊ณผ์˜ ์ง์ ‘์ ์ธ ๊ด€๊ณ„๋ฅผ ํ™œ์šฉํ•˜์—ฌ ๋ผ์ด์„ ์‹ฑ๊ณผ ์ œํ’ˆ ํ†ตํ•ฉ์„ ํ†ตํ•ด AI ์šฐ์„  ๊ฒ€์ƒ‰๊ณผ ์—์ด์ „ํ‹ฑ AI ์ „๋ฐ˜์— ๊ฑธ์ณ ์‹คํ—˜ํ•˜๊ณ  ํ•™์Šตํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
The Viator app in ChatGPT is now live as a proof of concept joining our apps from Tripadvisor and TheFork. This cooperation has reinforced the value of our brand, content and data and suggests the power of the trust and travel category insight we provide. It's also resulting in significant increases in traffic coming from LLMs with higher revenue per visitor, although it's still small relative to other traffic sources. We believe there's a big opportunity ahead to scale our partnerships further by helping travelers close the trust gap between using AI for discovery and planning and using AI to book with confidence. Next, turning to TheFork.Viator์˜ ChatGPT ์•ฑ์ด ๊ฐœ๋… ์ฆ๋ช…(proof of concept)์œผ๋กœ ํ˜„์žฌ ์ถœ์‹œ๋˜์—ˆ์œผ๋ฉฐ, Tripadvisor์™€ TheFork์˜ ์•ฑ๋“ค๊ณผ ํ•จ๊ป˜ ์šด์˜๋˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์ด๋Ÿฌํ•œ ํ˜‘๋ ฅ์€ ์šฐ๋ฆฌ ๋ธŒ๋žœ๋“œ, ์ฝ˜ํ…์ธ  ๋ฐ ๋ฐ์ดํ„ฐ์˜ ๊ฐ€์น˜๋ฅผ ๊ฐ•ํ™”ํ–ˆ์œผ๋ฉฐ, ์šฐ๋ฆฌ๊ฐ€ ์ œ๊ณตํ•˜๋Š” ์‹ ๋ขฐ์™€ ์—ฌํ–‰ ์นดํ…Œ๊ณ ๋ฆฌ ์ธ์‚ฌ์ดํŠธ์˜ ํž˜์„ ๋ณด์—ฌ์ค๋‹ˆ๋‹ค. ๋˜ํ•œ LLM(๋Œ€๊ทœ๋ชจ ์–ธ์–ด ๋ชจ๋ธ)์œผ๋กœ๋ถ€ํ„ฐ ์œ ์ž…๋˜๋Š” ํŠธ๋ž˜ํ”ฝ์ด ํฌ๊ฒŒ ์ฆ๊ฐ€ํ•˜๊ณ  ์žˆ์œผ๋ฉฐ, ๋ฐฉ๋ฌธ์ž๋‹น ๋งค์ถœ๋„ ๋” ๋†’๊ฒŒ ๋‚˜ํƒ€๋‚˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๋‹ค๋งŒ ๋‹ค๋ฅธ ํŠธ๋ž˜ํ”ฝ ์†Œ์Šค๋“ค์— ๋น„ํ•ด์„œ๋Š” ์—ฌ์ „ํžˆ ๊ทœ๋ชจ๊ฐ€ ์ž‘์Šต๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๋Š” ์—ฌํ–‰์ž๋“ค์ด AI๋ฅผ ๋ฐœ๊ฒฌ ๋ฐ ๊ณ„ํš ๋‹จ๊ณ„์—์„œ ์‚ฌ์šฉํ•˜๋Š” ๊ฒƒ๊ณผ AI๋ฅผ ํ†ตํ•ด ํ™•์‹ ์„ ๊ฐ€์ง€๊ณ  ์˜ˆ์•ฝํ•˜๋Š” ๊ฒƒ ์‚ฌ์ด์˜ ์‹ ๋ขฐ ๊ฒฉ์ฐจ๋ฅผ ํ•ด์†Œํ•˜๋„๋ก ๋„์›€์œผ๋กœ์จ, ํŒŒํŠธ๋„ˆ์‹ญ์„ ๋”์šฑ ํ™•๋Œ€ํ•  ์ˆ˜ ์žˆ๋Š” ํฐ ๊ธฐํšŒ๊ฐ€ ์žˆ๋‹ค๊ณ  ๋ฏฟ์Šต๋‹ˆ๋‹ค. ๋‹ค์Œ์œผ๋กœ TheFork์— ๋Œ€ํ•ด ๋ง์”€๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค.
As I mentioned earlier, over the last few years, we've strengthened our market position and financial profile. We diversified our revenue, improving our marketing efficiency and leveraging our R&D investments to increase profitability. In our more mature B2C offering, more than 80% of our bookings are coming from repeat diners. And with nearly 80% of bookings coming through the mobile app, we're also bringing more diners direct, improving the unit economics and validating the long-term margin opportunity for this business at scale.์•ž์„œ ๋ง์”€๋“œ๋ฆฐ ๋ฐ”์™€ ๊ฐ™์ด, ์ง€๋‚œ ๋ช‡ ๋…„๊ฐ„ ์šฐ๋ฆฌ๋Š” ์‹œ์žฅ ์ง€์œ„์™€ ์žฌ๋ฌด ํ”„๋กœํ•„์„ ๊ฐ•ํ™”ํ•ด ์™”์Šต๋‹ˆ๋‹ค. ์ˆ˜์ต์›์„ ๋‹ค๊ฐํ™”ํ•˜๊ณ , ๋งˆ์ผ€ํŒ… ํšจ์œจ์„ฑ์„ ๊ฐœ์„ ํ–ˆ์œผ๋ฉฐ, R&D ํˆฌ์ž๋ฅผ ํ™œ์šฉํ•˜์—ฌ ์ˆ˜์ต์„ฑ์„ ๋†’์˜€์Šต๋‹ˆ๋‹ค. ๋ณด๋‹ค ์„ฑ์ˆ™ํ•œ B2C ์„œ๋น„์Šค์—์„œ๋Š” ์˜ˆ์•ฝ์˜ 80% ์ด์ƒ์ด ์žฌ๋ฐฉ๋ฌธ ๊ณ ๊ฐ์œผ๋กœ๋ถ€ํ„ฐ ๋ฐœ์ƒํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ์˜ˆ์•ฝ์˜ ๊ฑฐ์˜ 80%๊ฐ€ ๋ชจ๋ฐ”์ผ ์•ฑ์„ ํ†ตํ•ด ์ด๋ฃจ์–ด์ง€๋ฉด์„œ, ๋” ๋งŽ์€ ๊ณ ๊ฐ์„ ์ง์ ‘ ์œ ์น˜ํ•˜๊ณ  ์žˆ์œผ๋ฉฐ, ์ด๋Š” ๋‹จ์œ„ ๊ฒฝ์ œ์„ฑ์„ ๊ฐœ์„ ํ•˜๊ณ  ๊ทœ๋ชจ ํ™•๋Œ€ ์‹œ ์ด ์‚ฌ์—…์˜ ์žฅ๊ธฐ์ ์ธ ๋งˆ์ง„ ๊ธฐํšŒ๋ฅผ ์ž…์ฆํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
In our higher-growth B2B subscription offering, our improved product is delivering strong growth in premium plan adoption, which in turn is driving higher-than-average revenue per restaurant within our base of more than 50,000 restaurants, a clear sign of the value in the B2B product. TheFork innovation agenda is expanding reach and conversion gains through an engaging social feed while leveraging AI to improve search, matching and conversion for diners and increasing productivity in customer service.์šฐ๋ฆฌ์˜ ๊ณ ์„ฑ์žฅ B2B ๊ตฌ๋… ์„œ๋น„์Šค์—์„œ, ๊ฐœ์„ ๋œ ์ œํ’ˆ์ด ํ”„๋ฆฌ๋ฏธ์—„ ํ”Œ๋žœ ์ฑ„ํƒ์˜ ๊ฐ•๋ ฅํ•œ ์„ฑ์žฅ์„ ๊ฒฌ์ธํ•˜๊ณ  ์žˆ์œผ๋ฉฐ, ์ด๋Š” ๋‹ค์‹œ 50,000๊ฐœ ์ด์ƒ์˜ ๋ ˆ์Šคํ† ๋ž‘ ๊ธฐ๋ฐ˜ ๋‚ด์—์„œ ๋ ˆ์Šคํ† ๋ž‘๋‹น ํ‰๊ท  ์ด์ƒ์˜ ๋งค์ถœ์„ ์ฐฝ์ถœํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์ด๋Š” B2B ์ œํ’ˆ์˜ ๊ฐ€์น˜๋ฅผ ๋ณด์—ฌ์ฃผ๋Š” ๋ช…ํ™•ํ•œ ์‹ ํ˜ธ์ž…๋‹ˆ๋‹ค. TheFork์˜ ํ˜์‹  ์–ด์  ๋‹ค๋Š” ๋งค๋ ฅ์ ์ธ ์†Œ์…œ ํ”ผ๋“œ๋ฅผ ํ†ตํ•ด ๋„๋‹ฌ ๋ฒ”์œ„์™€ ์ „ํ™˜์œจ ํ–ฅ์ƒ์„ ํ™•๋Œ€ํ•˜๋Š” ํ•œํŽธ, AI๋ฅผ ํ™œ์šฉํ•˜์—ฌ ์‹์‚ฌ ๊ณ ๊ฐ์„ ์œ„ํ•œ ๊ฒ€์ƒ‰, ๋งค์นญ ๋ฐ ์ „ํ™˜์„ ๊ฐœ์„ ํ•˜๊ณ  ๊ณ ๊ฐ ์„œ๋น„์Šค์˜ ์ƒ์‚ฐ์„ฑ์„ ๋†’์ด๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
Finally, we'll continue to simplify our hotel and other offerings as we streamline the cost base while leveraging Tripadvisor's heritage of trusted travel guidance to support our strategic objectives. We continue to hold a unique position in this space despite ongoing declines in flyby visitors to our site due to the changing search landscape and the rise of AI overviews. Last year, a stable base of travelers shared nearly 80 million contributions on Tripadvisor, impressive and consistent volumes despite the traffic headwinds we've endured.๋งˆ์ง€๋ง‰์œผ๋กœ, ์šฐ๋ฆฌ๋Š” ์‹ ๋ขฐ๋ฐ›๋Š” ์—ฌํ–‰ ๊ฐ€์ด๋“œ๋ผ๋Š” Tripadvisor์˜ ์œ ์‚ฐ์„ ํ™œ์šฉํ•˜์—ฌ ์ „๋žต์  ๋ชฉํ‘œ๋ฅผ ๋’ท๋ฐ›์นจํ•˜๋Š” ๋™์‹œ์— ๋น„์šฉ ๊ธฐ๋ฐ˜์„ ๊ฐ„์†Œํ™”ํ•˜๋ฉด์„œ ํ˜ธํ…” ๋ฐ ๊ธฐํƒ€ ์„œ๋น„์Šค๋ฅผ ๊ณ„์† ๋‹จ์ˆœํ™”ํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๊ฒ€์ƒ‰ ํ™˜๊ฒฝ์˜ ๋ณ€ํ™”์™€ AI ๊ฐœ์š”์˜ ๋ถ€์ƒ์œผ๋กœ ์ธํ•ด ๋‹น์‚ฌ ์‚ฌ์ดํŠธ๋ฅผ ์ผํšŒ์„ฑ์œผ๋กœ ๋ฐฉ๋ฌธํ•˜๋Š” ๋ฐฉ๋ฌธ์ž๊ฐ€ ์ง€์†์ ์œผ๋กœ ๊ฐ์†Œํ•˜๊ณ  ์žˆ์Œ์—๋„ ๋ถˆ๊ตฌํ•˜๊ณ , ์šฐ๋ฆฌ๋Š” ์ด ๋ถ„์•ผ์—์„œ ์—ฌ์ „ํžˆ ๋…๋ณด์ ์ธ ์œ„์น˜๋ฅผ ์œ ์ง€ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์ž‘๋…„์— ์•ˆ์ •์ ์ธ ์—ฌํ–‰์ž ๊ธฐ๋ฐ˜์ด Tripadvisor์— ์•ฝ 8์ฒœ๋งŒ ๊ฑด์˜ ์ฝ˜ํ…์ธ ๋ฅผ ๊ณต์œ ํ–ˆ์œผ๋ฉฐ, ์ด๋Š” ์šฐ๋ฆฌ๊ฐ€ ๊ฒช์–ด์˜จ ํŠธ๋ž˜ํ”ฝ ์—ญํ’์—๋„ ๋ถˆ๊ตฌํ•˜๊ณ  ์ธ์ƒ์ ์ด๊ณ  ์ผ๊ด€๋œ ๊ทœ๋ชจ์ž…๋‹ˆ๋‹ค.
This reflects a commitment of our most loyal travelers and the valuable proprietary data asset we'll deploy to advance our Experiences and AI priorities. At the same time, we'll run our hotel and other legacy offerings for profit. We'll continue to align costs with revenue, evaluate strategic partnerships to stabilize and add scale or potentially exit certain business lines. Where we aren't driving value to our broad base of customers or partners, we'll continue to anchor on simplification. We just kicked off 2026, but we've hit the ground running with energy, focus and confidence in our plans.์ด๋Š” ๊ฐ€์žฅ ์ถฉ์„ฑ๋„ ๋†’์€ ๊ณ ๊ฐ๋“ค์˜ ํ—Œ์‹ ์„ ๋ฐ˜์˜ํ•˜๋ฉฐ, ์šฐ๋ฆฌ์˜ Experiences์™€ AI ์šฐ์„ ์ˆœ์œ„๋ฅผ ๋ฐœ์ „์‹œํ‚ค๋Š” ๋ฐ ํ™œ์šฉํ•  ๊ท€์ค‘ํ•œ ๋…์  ๋ฐ์ดํ„ฐ ์ž์‚ฐ์ž…๋‹ˆ๋‹ค. ๋™์‹œ์— ํ˜ธํ…” ๋ฐ ๊ธฐํƒ€ ๋ ˆ๊ฑฐ์‹œ ์‚ฌ์—…์€ ์ˆ˜์ต์„ฑ ์ค‘์‹ฌ์œผ๋กœ ์šด์˜ํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๊ณ„์†ํ•ด์„œ ๋น„์šฉ์„ ๋งค์ถœ๊ณผ ์ผ์น˜์‹œํ‚ค๊ณ , ์•ˆ์ •ํ™”์™€ ๊ทœ๋ชจ ํ™•๋Œ€๋ฅผ ์œ„ํ•œ ์ „๋žต์  ํŒŒํŠธ๋„ˆ์‹ญ์„ ํ‰๊ฐ€ํ•˜๊ฑฐ๋‚˜ ํŠน์ • ์‚ฌ์—… ๋ถ€๋ฌธ์˜ ์ž ์žฌ์  ์ฒ ์ˆ˜๋ฅผ ๊ฒ€ํ† ํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๊ด‘๋ฒ”์œ„ํ•œ ๊ณ ๊ฐ ๊ธฐ๋ฐ˜์ด๋‚˜ ํŒŒํŠธ๋„ˆ๋“ค์—๊ฒŒ ๊ฐ€์น˜๋ฅผ ์ฐฝ์ถœํ•˜์ง€ ๋ชปํ•˜๋Š” ๋ถ€๋ฌธ์—์„œ๋Š” ๊ณ„์†ํ•ด์„œ ๋‹จ์ˆœํ™”์— ์ง‘์ค‘ํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค. 2026๋…„์„ ๋ง‰ ์‹œ์ž‘ํ–ˆ์ง€๋งŒ, ์šฐ๋ฆฌ๋Š” ํ™œ๋ ฅ๊ณผ ์ง‘์ค‘๋ ฅ, ๊ทธ๋ฆฌ๊ณ  ์šฐ๋ฆฌ ๊ณ„ํš์— ๋Œ€ํ•œ ํ™•์‹ ์„ ๊ฐ€์ง€๊ณ  ํž˜์ฐจ๊ฒŒ ์ถœ๋ฐœํ–ˆ์Šต๋‹ˆ๋‹ค.
We couldn't be more excited about our Experiences future, the innovation and execution across our teams and the opportunity we see to catalyze shareholder value and drive sustainable long-term revenue growth and margin expansion ahead. With that, I'll turn the call over to Mike. Mike Noonan
Chief Financial Officer

Thanks, Matt, and good morning. I'll start with a review of our financial performance and then provide more information on our outlook for 2026, each under our new segment reporting. As a reminder, all growth rates are relative to the comparable period in 2025 unless noted otherwise. Q4 consolidated revenue was $411 million, flat with a year ago and in line with our expectations.
์ €ํฌ๋Š” Experiences ์‚ฌ์—…์˜ ๋ฏธ๋ž˜, ํŒ€ ์ „๋ฐ˜์˜ ํ˜์‹ ๊ณผ ์‹คํ–‰๋ ฅ, ๊ทธ๋ฆฌ๊ณ  ์ฃผ์ฃผ๊ฐ€์น˜ ์ฐฝ์ถœ๊ณผ ์ง€์†๊ฐ€๋Šฅํ•œ ์žฅ๊ธฐ ๋งค์ถœ ์„ฑ์žฅ ๋ฐ ๋งˆ์ง„ ํ™•๋Œ€๋ฅผ ๊ฒฌ์ธํ•  ์ˆ˜ ์žˆ๋Š” ๊ธฐํšŒ์— ๋Œ€ํ•ด ๊ทธ ์–ด๋А ๋•Œ๋ณด๋‹ค ํฐ ๊ธฐ๋Œ€๋ฅผ ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์ด์ œ Mike์—๊ฒŒ ๋ฐœํ‘œ๋ฅผ ๋„˜๊ธฐ๊ฒ ์Šต๋‹ˆ๋‹ค.

Mike Noonan
์ตœ๊ณ ์žฌ๋ฌด์ฑ…์ž„์ž

Matt, ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค. ์ข‹์€ ์•„์นจ์ž…๋‹ˆ๋‹ค. ๋จผ์ € ์žฌ๋ฌด ์‹ค์ ์„ ๊ฒ€ํ† ํ•œ ํ›„, ์ƒˆ๋กœ์šด ๋ถ€๋ฌธ๋ณ„ ๋ณด๊ณ  ์ฒด๊ณ„์— ๋”ฐ๋ฅธ 2026๋…„ ์ „๋ง์— ๋Œ€ํ•ด ๋” ์ž์„ธํžˆ ๋ง์”€๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค. ์ฐธ๊ณ ๋กœ ๋ชจ๋“  ์„ฑ์žฅ๋ฅ ์€ ๋ณ„๋„ ์–ธ๊ธ‰์ด ์—†๋Š” ํ•œ 2025๋…„ ๋™๊ธฐ ๋Œ€๋น„ ์ˆ˜์น˜์ž…๋‹ˆ๋‹ค. 4๋ถ„๊ธฐ ์—ฐ๊ฒฐ ๋งค์ถœ์€ 4์–ต 1,100๋งŒ ๋‹ฌ๋Ÿฌ๋กœ ์ „๋…„ ๋™๊ธฐ ๋Œ€๋น„ ๋ณดํ•ฉ์„ ๊ธฐ๋กํ–ˆ์œผ๋ฉฐ, ์ด๋Š” ์ €ํฌ ์˜ˆ์ƒ๊ณผ ์ผ์น˜ํ•˜๋Š” ์ˆ˜์ค€์ž…๋‹ˆ๋‹ค.
Revenue growth in Experiences and TheFork came in at the high end of our guidance range, but was offset by slightly lower revenue performance in Hotels & Other. Full year consolidated revenue was $1.9 billion or 3% growth. Q4 consolidated adjusted EBITDA was $45 million or 11% of revenue, which was at the low end of our expectations. In the quarter, we saw an opportunity to capture incremental demand through increased marketing investment, which we believe will benefit Experiences growth in 2026. Full year consolidated adjusted EBITDA was $319 million or 17% of revenue.์ฒดํ—˜ ์ƒํ’ˆ๊ณผ ๋”ํฌํฌ์˜ ๋งค์ถœ ์„ฑ์žฅ๋ฅ ์€ ๋‹น์‚ฌ ๊ฐ€์ด๋˜์Šค ๋ฒ”์œ„์˜ ์ƒ๋‹จ์— ๋„๋‹ฌํ–ˆ์œผ๋‚˜, ํ˜ธํ…” ๋ฐ ๊ธฐํƒ€ ๋ถ€๋ฌธ์˜ ๋‹ค์†Œ ๋‚ฎ์€ ๋งค์ถœ ์‹ค์ ์œผ๋กœ ์ƒ์‡„๋˜์—ˆ์Šต๋‹ˆ๋‹ค. ์—ฐ๊ฐ„ ์—ฐ๊ฒฐ ๋งค์ถœ์€ 19์–ต ๋‹ฌ๋Ÿฌ๋กœ 3% ์„ฑ์žฅํ–ˆ์Šต๋‹ˆ๋‹ค. 4๋ถ„๊ธฐ ์—ฐ๊ฒฐ ์กฐ์ • EBITDA๋Š” 4,500๋งŒ ๋‹ฌ๋Ÿฌ๋กœ ๋งค์ถœ ๋Œ€๋น„ 11%๋ฅผ ๊ธฐ๋กํ–ˆ์œผ๋ฉฐ, ์ด๋Š” ๋‹น์‚ฌ ์˜ˆ์ƒ์น˜์˜ ํ•˜๋‹จ์— ํ•ด๋‹นํ•ฉ๋‹ˆ๋‹ค. ํ•ด๋‹น ๋ถ„๊ธฐ์— ๋‹น์‚ฌ๋Š” ๋งˆ์ผ€ํŒ… ํˆฌ์ž ํ™•๋Œ€๋ฅผ ํ†ตํ•ด ์ถ”๊ฐ€ ์ˆ˜์š”๋ฅผ ํ™•๋ณดํ•  ์ˆ˜ ์žˆ๋Š” ๊ธฐํšŒ๋ฅผ ํฌ์ฐฉํ–ˆ์œผ๋ฉฐ, ์ด๋Š” 2026๋…„ ์ฒดํ—˜ ์ƒํ’ˆ ์„ฑ์žฅ์— ๊ธ์ •์ ์ธ ์˜ํ–ฅ์„ ๋ฏธ์น  ๊ฒƒ์œผ๋กœ ํŒ๋‹จํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์—ฐ๊ฐ„ ์—ฐ๊ฒฐ ์กฐ์ • EBITDA๋Š” 3์–ต 1,900๋งŒ ๋‹ฌ๋Ÿฌ๋กœ ๋งค์ถœ ๋Œ€๋น„ 17%๋ฅผ ๊ธฐ๋กํ–ˆ์Šต๋‹ˆ๋‹ค.
Experiences and TheFork both delivered adjusted EBITDA margin expansion that was more than offset by deleverage from Hotels & Other. Before discussing segment performance, I'd like to briefly review the key changes to our new segment reporting. This morning, we posted materials with a detailed explanation of the changes in recast of historical periods. I would like to make a few key points on the changes. In the Experiences segment, revenue in all related metrics are the same as our prior Viator segment reporting.Experiences์™€ TheFork ๋ชจ๋‘ ์กฐ์ • EBITDA ๋งˆ์ง„ ํ™•๋Œ€๋ฅผ ๋‹ฌ์„ฑํ–ˆ์œผ๋‚˜, Hotels & Other์˜ ๋””๋ ˆ๋ฒ„๋ฆฌ์ง€๋กœ ์ƒ์‡„๋˜์—ˆ์Šต๋‹ˆ๋‹ค. ๋ถ€๋ฌธ๋ณ„ ์‹ค์ ์„ ๋…ผ์˜ํ•˜๊ธฐ ์ „์—, ์ƒˆ๋กœ์šด ๋ถ€๋ฌธ ๋ณด๊ณ  ์ฒด๊ณ„์˜ ์ฃผ์š” ๋ณ€๊ฒฝ์‚ฌํ•ญ์„ ๊ฐ„๋žตํžˆ ๊ฒ€ํ† ํ•˜๊ณ ์ž ํ•ฉ๋‹ˆ๋‹ค. ์˜ค๋Š˜ ์•„์นจ, ์šฐ๋ฆฌ๋Š” ๊ณผ๊ฑฐ ๊ธฐ๊ฐ„์˜ ๋ณ€๊ฒฝ์‚ฌํ•ญ ๋ฐ ์žฌ์ž‘์„ฑ์— ๋Œ€ํ•œ ์ƒ์„ธํ•œ ์„ค๋ช… ์ž๋ฃŒ๋ฅผ ๊ฒŒ์‹œํ–ˆ์Šต๋‹ˆ๋‹ค. ๋ณ€๊ฒฝ์‚ฌํ•ญ์— ๋Œ€ํ•ด ๋ช‡ ๊ฐ€์ง€ ํ•ต์‹ฌ ์‚ฌํ•ญ์„ ๋ง์”€๋“œ๋ฆฌ๊ณ ์ž ํ•ฉ๋‹ˆ๋‹ค. Experiences ๋ถ€๋ฌธ์˜ ๊ฒฝ์šฐ, ๋งค์ถœ ๋ฐ ๋ชจ๋“  ๊ด€๋ จ ์ง€ํ‘œ๋Š” ์ด์ „ Viator ๋ถ€๋ฌธ ๋ณด๊ณ ์™€ ๋™์ผํ•ฉ๋‹ˆ๋‹ค.
Adjusted EBITDA reflects all costs associated with the entirety of our Experiences business, including the fixed and variable costs for both the Viator and Tripadvisor points of sale. Therefore, there's no longer intersegment Experiences revenue because the new Experience segment reflects the full P&L for both brands. In Hotels & Other segment, revenue and adjusted EBITDA includes all revenue and fixed and variable costs included in the prior Brand Tripadvisor segment, less any revenue and cost associated with the Tripadvisor Experiences point of sale. TheFork segment remains unchanged.์กฐ์ • EBITDA๋Š” Viator์™€ Tripadvisor ํŒ๋งค ์ฑ„๋„ ๋ชจ๋‘์˜ ๊ณ ์ •๋น„์™€ ๋ณ€๋™๋น„๋ฅผ ํฌํ•จํ•˜์—ฌ Experiences ์‚ฌ์—… ์ „์ฒด์™€ ๊ด€๋ จ๋œ ๋ชจ๋“  ๋น„์šฉ์„ ๋ฐ˜์˜ํ•ฉ๋‹ˆ๋‹ค. ๋”ฐ๋ผ์„œ ์ƒˆ๋กœ์šด Experience ๋ถ€๋ฌธ์ด ๋‘ ๋ธŒ๋žœ๋“œ ๋ชจ๋‘์˜ ์ „์ฒด ์†์ต๊ณ„์‚ฐ์„œ๋ฅผ ๋ฐ˜์˜ํ•˜๊ธฐ ๋•Œ๋ฌธ์— ๋” ์ด์ƒ ๋ถ€๋ฌธ ๊ฐ„ Experiences ๋งค์ถœ์€ ์กด์žฌํ•˜์ง€ ์•Š์Šต๋‹ˆ๋‹ค. Hotels & Other ๋ถ€๋ฌธ์—์„œ๋Š” ๋งค์ถœ๊ณผ ์กฐ์ • EBITDA๊ฐ€ ๊ธฐ์กด Brand Tripadvisor ๋ถ€๋ฌธ์— ํฌํ•จ๋˜์—ˆ๋˜ ๋ชจ๋“  ๋งค์ถœ๊ณผ ๊ณ ์ •๋น„ ๋ฐ ๋ณ€๋™๋น„๋ฅผ ํฌํ•จํ•˜๋˜, Tripadvisor Experiences ํŒ๋งค ์ฑ„๋„๊ณผ ๊ด€๋ จ๋œ ๋งค์ถœ ๋ฐ ๋น„์šฉ์€ ์ œ์™ธ๋ฉ๋‹ˆ๋‹ค. TheFork ๋ถ€๋ฌธ์€ ๋ณ€๋™ ์—†์ด ์œ ์ง€๋ฉ๋‹ˆ๋‹ค.
Certain shared group costs are allocated across the segments consistent with our prior segment reporting approach. Now turning to the results in each segment for Q4. In our Experiences segment, the number of Experiences booked grew 18%, which was at the high end of our expectations. Bookings growth in our owned and operated platforms, Viator and Tripadvisor, accelerated faster than the overall segment as we continue to lead into coordinated marketing investments across the brands, driving increased conversion. In North America, our largest source market, we saw another quarter of sequential acceleration, a positive sign that our combined brand approach is delivering results.ํŠน์ • ๊ณต์œ  ๊ทธ๋ฃน ๋น„์šฉ์€ ๊ธฐ์กด ๋ถ€๋ฌธ ๋ณด๊ณ  ๋ฐฉ์‹๊ณผ ์ผ๊ด€๋˜๊ฒŒ ๊ฐ ๋ถ€๋ฌธ์— ๋ฐฐ๋ถ„๋ฉ๋‹ˆ๋‹ค. ์ด์ œ 4๋ถ„๊ธฐ ๊ฐ ๋ถ€๋ฌธ์˜ ์‹ค์ ์„ ์‚ดํŽด๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค. ์ฒดํ—˜(Experiences) ๋ถ€๋ฌธ์—์„œ ์ฒดํ—˜ ์˜ˆ์•ฝ ๊ฑด์ˆ˜๋Š” 18% ์ฆ๊ฐ€ํ–ˆ์œผ๋ฉฐ, ์ด๋Š” ์šฐ๋ฆฌ์˜ ์˜ˆ์ƒ ๋ฒ”์œ„ ์ค‘ ์ƒ๋‹จ์— ํ•ด๋‹นํ•ฉ๋‹ˆ๋‹ค. ์ž์‚ฌ ์†Œ์œ  ๋ฐ ์šด์˜ ํ”Œ๋žซํผ์ธ Viator์™€ Tripadvisor์˜ ์˜ˆ์•ฝ ์„ฑ์žฅ๋ฅ ์€ ์ „์ฒด ๋ถ€๋ฌธ๋ณด๋‹ค ๋” ๋น ๋ฅด๊ฒŒ ๊ฐ€์†ํ™”๋˜์—ˆ์Šต๋‹ˆ๋‹ค. ์ด๋Š” ๋ธŒ๋žœ๋“œ ์ „๋ฐ˜์— ๊ฑธ์นœ ํ†ตํ•ฉ ๋งˆ์ผ€ํŒ… ํˆฌ์ž๋ฅผ ์ง€์†์ ์œผ๋กœ ์ฃผ๋„ํ•˜์—ฌ ์ „ํ™˜์œจ์„ ๋†’์ธ ๊ฒฐ๊ณผ์ž…๋‹ˆ๋‹ค. ์šฐ๋ฆฌ์˜ ์ตœ๋Œ€ ์†Œ๋น„ ์‹œ์žฅ์ธ ๋ถ๋ฏธ์—์„œ๋Š” ๋˜ ๋‹ค์‹œ ๋ถ„๊ธฐ ๋Œ€๋น„ ๊ฐ€์†ํ™”๋ฅผ ๊ธฐ๋กํ–ˆ์œผ๋ฉฐ, ์ด๋Š” ์šฐ๋ฆฌ์˜ ํ†ตํ•ฉ ๋ธŒ๋žœ๋“œ ์ ‘๊ทผ ๋ฐฉ์‹์ด ์„ฑ๊ณผ๋ฅผ ๋‚ด๊ณ  ์žˆ๋‹ค๋Š” ๊ธ์ •์ ์ธ ์‹ ํ˜ธ์ž…๋‹ˆ๋‹ค.
Bookings volume growth from third-party points of sale remained higher than overall segment, though it stepped down sequentially as we began lapping a period of high growth from third-party merchant partners that began scaling in Q4 2024. Experiences gross booking value, or GBV, grew 16% in Q4, a modest sequential acceleration to approximately $980 million. We also saw faster GBV acceleration in our owned and operated points of sale. Q4 Experiences revenue grew 10% to $204 million, a slight acceleration from 9% growth in Q3. The difference in growth between GBV, bookings volume and revenue continues to be driven by higher bookings volume growth from third-party merchant partners.์ œ3์ž ํŒ๋งค ์ฑ„๋„์„ ํ†ตํ•œ ์˜ˆ์•ฝ ๊ฑฐ๋ž˜๋Ÿ‰ ์„ฑ์žฅ๋ฅ ์€ ์ „์ฒด ๋ถ€๋ฌธ ์„ฑ์žฅ๋ฅ ์„ ์ƒํšŒํ–ˆ์Šต๋‹ˆ๋‹ค. ๋‹ค๋งŒ, 2024๋…„ 4๋ถ„๊ธฐ๋ถ€ํ„ฐ ๊ทœ๋ชจ๋ฅผ ํ™•๋Œ€ํ•˜๊ธฐ ์‹œ์ž‘ํ•œ ์ œ3์ž ๊ฐ€๋งน์  ํŒŒํŠธ๋„ˆ๋“ค์˜ ๋†’์€ ์„ฑ์žฅ ๊ธฐ๊ฐ„๊ณผ ๋น„๊ตํ•˜๊ธฐ ์‹œ์ž‘ํ•˜๋ฉด์„œ ์ „๋ถ„๊ธฐ ๋Œ€๋น„ ์„ฑ์žฅ๋ฅ ์€ ๋‘”ํ™”๋˜์—ˆ์Šต๋‹ˆ๋‹ค. ์ฒดํ—˜ ์ƒํ’ˆ ์ด ์˜ˆ์•ฝ์•ก(GBV)์€ 4๋ถ„๊ธฐ์— 16% ์„ฑ์žฅํ•˜์—ฌ ์•ฝ 9์–ต 8์ฒœ๋งŒ ๋‹ฌ๋Ÿฌ๋ฅผ ๊ธฐ๋กํ–ˆ์œผ๋ฉฐ, ์ „๋ถ„๊ธฐ ๋Œ€๋น„ ์†Œํญ ๊ฐ€์†ํ™”๋˜์—ˆ์Šต๋‹ˆ๋‹ค. ๋˜ํ•œ ์ž์‚ฌ ์šด์˜ ํŒ๋งค ์ฑ„๋„์—์„œ๋„ ๋” ๋น ๋ฅธ GBV ์„ฑ์žฅ ๊ฐ€์†ํ™”๋ฅผ ํ™•์ธํ–ˆ์Šต๋‹ˆ๋‹ค. 4๋ถ„๊ธฐ ์ฒดํ—˜ ์ƒํ’ˆ ๋งค์ถœ์€ 10% ์„ฑ์žฅํ•œ 2์–ต 400๋งŒ ๋‹ฌ๋Ÿฌ๋ฅผ ๊ธฐ๋กํ–ˆ์œผ๋ฉฐ, ์ด๋Š” 3๋ถ„๊ธฐ์˜ 9% ์„ฑ์žฅ์—์„œ ์†Œํญ ๊ฐ€์†ํ™”๋œ ์ˆ˜์น˜์ž…๋‹ˆ๋‹ค. GBV, ์˜ˆ์•ฝ ๊ฑฐ๋ž˜๋Ÿ‰, ๋งค์ถœ ๊ฐ„ ์„ฑ์žฅ๋ฅ  ์ฐจ์ด๋Š” ์ œ3์ž ๊ฐ€๋งน์  ํŒŒํŠธ๋„ˆ๋“ค๋กœ๋ถ€ํ„ฐ์˜ ๋†’์€ ์˜ˆ์•ฝ ๊ฑฐ๋ž˜๋Ÿ‰ ์„ฑ์žฅ์— ๊ธฐ์ธํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
However, this gap narrowed in Q4. Changes in FX positively impacted both GBV and revenue growth by approximately 3 percentage points. Revenue for the full year grew 10% to $924 million. We were pleased with the sequential acceleration in both GBV and bookings volume growth through the year with GBV reaching more than $4.7 billion for the full year. While the progression of total GBV demonstrates our meaningful scale in the category, we are also operating with consistently improving unit economics. Repeat bookings continue to be our fastest growing cohort comprising the majority of our GBV and represent our most profitable customer base.๊ทธ๋Ÿฌ๋‚˜ ์ด๋Ÿฌํ•œ ๊ฒฉ์ฐจ๋Š” 4๋ถ„๊ธฐ์— ์ถ•์†Œ๋˜์—ˆ์Šต๋‹ˆ๋‹ค. ํ™˜์œจ ๋ณ€๋™์€ GBV์™€ ๋งค์ถœ ์„ฑ์žฅ ๋ชจ๋‘์— ์•ฝ 3%ํฌ์ธํŠธ์˜ ๊ธ์ •์ ์ธ ์˜ํ–ฅ์„ ๋ฏธ์ณค์Šต๋‹ˆ๋‹ค. ์—ฐ๊ฐ„ ๋งค์ถœ์€ 10% ์„ฑ์žฅํ•˜์—ฌ 9์–ต 2,400๋งŒ ๋‹ฌ๋Ÿฌ๋ฅผ ๊ธฐ๋กํ–ˆ์Šต๋‹ˆ๋‹ค. ์—ฐ์ค‘ GBV์™€ ์˜ˆ์•ฝ ๊ฑฐ๋ž˜์•ก ์„ฑ์žฅ์ด ๋ถ„๊ธฐ๋ณ„๋กœ ๊ฐ€์†ํ™”๋˜์–ด ์—ฐ๊ฐ„ GBV๊ฐ€ 47์–ต ๋‹ฌ๋Ÿฌ๋ฅผ ์ƒํšŒํ•œ ๊ฒƒ์— ๋Œ€ํ•ด ๋งŒ์กฑ์Šค๋Ÿฝ๊ฒŒ ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค. ์ „์ฒด GBV์˜ ์ง„์ „์€ ์ด ์นดํ…Œ๊ณ ๋ฆฌ์—์„œ ์šฐ๋ฆฌ์˜ ์˜๋ฏธ ์žˆ๋Š” ๊ทœ๋ชจ๋ฅผ ๋ณด์—ฌ์ฃผ๋Š” ๋™์‹œ์—, ์šฐ๋ฆฌ๋Š” ์ง€์†์ ์œผ๋กœ ๊ฐœ์„ ๋˜๋Š” ๋‹จ์œ„ ๊ฒฝ์ œ์„ฑ์œผ๋กœ ์šด์˜ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์žฌ๊ตฌ๋งค ์˜ˆ์•ฝ์€ ๊ณ„์†ํ•ด์„œ ๊ฐ€์žฅ ๋น ๋ฅด๊ฒŒ ์„ฑ์žฅํ•˜๋Š” ์ฝ”ํ˜ธํŠธ๋กœ์„œ ์šฐ๋ฆฌ GBV์˜ ๋Œ€๋ถ€๋ถ„์„ ์ฐจ์ง€ํ•˜๊ณ  ์žˆ์œผ๋ฉฐ, ๊ฐ€์žฅ ์ˆ˜์ต์„ฑ ๋†’์€ ๊ณ ๊ฐ ๊ธฐ๋ฐ˜์„ ๋‚˜ํƒ€๋ƒ…๋‹ˆ๋‹ค.
We are managing our business prudently to balance growth and profitability progression while investing for long-term competitive positioning. The financial performance we delivered in 2025 and the momentum we are carrying into 2026 reflect the resiliency of our financial model and the strength of loyal booker cohorts maturing at scale. We believe the diversity of our brands and business model is an advantage and uniquely positions us for sustainable leadership in the category. Viator and Tripadvisor represent a significant majority of total segment GBV, with Viator contributing the bulk of GBV.์šฐ๋ฆฌ๋Š” ์žฅ๊ธฐ์ ์ธ ๊ฒฝ์Ÿ๋ ฅ ํ™•๋ณด๋ฅผ ์œ„ํ•œ ํˆฌ์ž๋ฅผ ์ง„ํ–‰ํ•˜๋ฉด์„œ๋„ ์„ฑ์žฅ๊ณผ ์ˆ˜์ต์„ฑ ๊ฐœ์„ ์˜ ๊ท ํ˜•์„ ๋งž์ถ”๊ธฐ ์œ„ํ•ด ์‚ฌ์—…์„ ์‹ ์ค‘ํ•˜๊ฒŒ ๊ด€๋ฆฌํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. 2025๋…„์— ๋‹ฌ์„ฑํ•œ ์žฌ๋ฌด ์„ฑ๊ณผ์™€ 2026๋…„์œผ๋กœ ์ด์–ด์ง€๋Š” ๋ชจ๋ฉ˜ํ…€์€ ์šฐ๋ฆฌ ์žฌ๋ฌด ๋ชจ๋ธ์˜ ํšŒ๋ณตํƒ„๋ ฅ์„ฑ๊ณผ ๋Œ€๊ทœ๋ชจ๋กœ ์„ฑ์ˆ™ํ•ด๊ฐ€๋Š” ์ถฉ์„ฑ ์˜ˆ์•ฝ์ž ์ฝ”ํ˜ธํŠธ์˜ ๊ฐ•์ ์„ ๋ฐ˜์˜ํ•ฉ๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๋Š” ๋ธŒ๋žœ๋“œ์™€ ๋น„์ฆˆ๋‹ˆ์Šค ๋ชจ๋ธ์˜ ๋‹ค์–‘์„ฑ์ด ๊ฐ•์ ์ด๋ฉฐ, ์ด๊ฒƒ์ด ํ•ด๋‹น ์นดํ…Œ๊ณ ๋ฆฌ์—์„œ ์ง€์†๊ฐ€๋Šฅํ•œ ๋ฆฌ๋”์‹ญ์„ ํ™•๋ณดํ•  ์ˆ˜ ์žˆ๋Š” ๋…๋ณด์ ์ธ ์œ„์น˜๋ฅผ ์ œ๊ณตํ•œ๋‹ค๊ณ  ๋ฏฟ์Šต๋‹ˆ๋‹ค. Viator์™€ Tripadvisor๋Š” ์ „์ฒด ๋ถ€๋ฌธ GBV(์ด ์˜ˆ์•ฝ์•ก)์˜ ์ƒ๋‹น ๋ถ€๋ถ„์„ ์ฐจ์ง€ํ•˜๊ณ  ์žˆ์œผ๋ฉฐ, ๊ทธ ์ค‘ Viator๊ฐ€ GBV์˜ ๋Œ€๋ถ€๋ถ„์„ ๊ธฐ์—ฌํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
Viator and Tripadvisor leverage a shared industry-leading supply asset that we merchandise to each audience and increasingly in a more personalized way through data and AI. We also leverage our supply to reach incremental audiences through third-party demand partners. This set of distribution channels is diverse and growing fast, serving thousands of partners globally, extending our reach beyond our core markets. Importantly, bookings from third-party partners are immediately profitable on every transaction.๋น„์•„ํ† ๋ฅด์™€ ํŠธ๋ฆฝ์–ด๋“œ๋ฐ”์ด์ €๋Š” ์—…๊ณ„ ์ตœ๊ณ  ์ˆ˜์ค€์˜ ๊ณต๊ธ‰ ์ž์‚ฐ์„ ๊ณต์œ ํ•˜๋ฉฐ, ์ด๋ฅผ ๊ฐ ๊ณ ๊ฐ์ธต์— ๋งž๊ฒŒ ์ƒํ’ˆํ™”ํ•˜๊ณ  ์žˆ์œผ๋ฉฐ, ๋ฐ์ดํ„ฐ์™€ AI๋ฅผ ํ†ตํ•ด ์ ์  ๋” ๊ฐœ์ธํ™”๋œ ๋ฐฉ์‹์œผ๋กœ ์ œ๊ณตํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๋˜ํ•œ ์šฐ๋ฆฌ๋Š” ์ด๋Ÿฌํ•œ ๊ณต๊ธ‰๋ง์„ ํ™œ์šฉํ•˜์—ฌ ์ œ3์ž ์ˆ˜์š” ํŒŒํŠธ๋„ˆ๋ฅผ ํ†ตํ•ด ์ถ”๊ฐ€์ ์ธ ๊ณ ๊ฐ์ธต์— ๋„๋‹ฌํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์ด๋Ÿฌํ•œ ์œ ํ†ต ์ฑ„๋„ ์„ธํŠธ๋Š” ๋‹ค์–‘ํ•˜๊ณ  ๋น ๋ฅด๊ฒŒ ์„ฑ์žฅํ•˜๊ณ  ์žˆ์œผ๋ฉฐ, ์ „ ์„ธ๊ณ„ ์ˆ˜์ฒœ ๊ฐœ์˜ ํŒŒํŠธ๋„ˆ์‚ฌ์— ์„œ๋น„์Šค๋ฅผ ์ œ๊ณตํ•˜๋ฉด์„œ ํ•ต์‹ฌ ์‹œ์žฅ์„ ๋„˜์–ด ์šฐ๋ฆฌ์˜ ๋„๋‹ฌ ๋ฒ”์œ„๋ฅผ ํ™•์žฅํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์ค‘์š”ํ•œ ์ ์€, ์ œ3์ž ํŒŒํŠธ๋„ˆ๋กœ๋ถ€ํ„ฐ์˜ ์˜ˆ์•ฝ์€ ๋ชจ๋“  ๊ฑฐ๋ž˜์—์„œ ์ฆ‰์‹œ ์ˆ˜์ต์„ ์ฐฝ์ถœํ•œ๋‹ค๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค.
In terms of channel mix on our owned and operated platforms, our direct channels are growing the fastest as a result of our investments in supply and products that convert first-time bookers to loyal repeat cohorts. Importantly, unlike our legacy hotels offering where we faced SEO headwinds, SEO is not a large channel for us in Experiences, and we expect this channel to contribute less than 10% of GBV as we exit 2026. We will continue to leverage both of our brands in the paid channels to attract high-intent new bookers while testing new paid channels that diversify our investment mix from SEM.์ž์‚ฌ ํ”Œ๋žซํผ ๋‚ด ์ฑ„๋„ ๋ฏน์Šค ์ธก๋ฉด์—์„œ, ์ง์ ‘ ์ฑ„๋„์ด ๊ฐ€์žฅ ๋น ๋ฅด๊ฒŒ ์„ฑ์žฅํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์ด๋Š” ์ตœ์ดˆ ์˜ˆ์•ฝ ๊ณ ๊ฐ์„ ์ถฉ์„ฑ๋„ ๋†’์€ ์žฌ๋ฐฉ๋ฌธ ๊ณ ๊ฐ๊ตฐ์œผ๋กœ ์ „ํ™˜์‹œํ‚ค๋Š” ๊ณต๊ธ‰ ๋ฐ ์ƒํ’ˆ์— ๋Œ€ํ•œ ํˆฌ์ž์˜ ๊ฒฐ๊ณผ์ž…๋‹ˆ๋‹ค. ์ค‘์š”ํ•œ ์ ์€, SEO ์—ญํ’์„ ๊ฒช์—ˆ๋˜ ๊ธฐ์กด ํ˜ธํ…” ์‚ฌ์—…๊ณผ ๋‹ฌ๋ฆฌ, ์ฒดํ—˜ ์‚ฌ์—…์—์„œ๋Š” SEO๊ฐ€ ํฐ ์ฑ„๋„์ด ์•„๋‹ˆ๋ฉฐ, 2026๋…„ ๋ง ๊ธฐ์ค€์œผ๋กœ ์ด ์ฑ„๋„์ด GBV(์ด ์˜ˆ์•ฝ์•ก)์˜ 10% ๋ฏธ๋งŒ์„ ์ฐจ์ง€ํ•  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒํ•œ๋‹ค๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๋Š” ์œ ๋ฃŒ ์ฑ„๋„์—์„œ ๋‘ ๋ธŒ๋žœ๋“œ๋ฅผ ๋ชจ๋‘ ํ™œ์šฉํ•˜์—ฌ ๊ตฌ๋งค ์˜ํ–ฅ์ด ๋†’์€ ์‹ ๊ทœ ์˜ˆ์•ฝ ๊ณ ๊ฐ์„ ์œ ์น˜ํ•˜๋Š” ๋™์‹œ์—, SEM(๊ฒ€์ƒ‰์—”์ง„ ๋งˆ์ผ€ํŒ…)์—์„œ ํˆฌ์ž ๋ฏน์Šค๋ฅผ ๋‹ค๊ฐํ™”ํ•˜๋Š” ์ƒˆ๋กœ์šด ์œ ๋ฃŒ ์ฑ„๋„์„ ํ…Œ์ŠคํŠธํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค.
Experiences adjusted EBITDA in Q4 was $15 million or 7% of revenue, down from $29 million last year. We anticipate deleverage in the quarter due to a known indirect tax benefit of approximately $4 million realized last year. Additionally, in service of our strategic focus, increasing our execution velocity as we enter 2026, we made incremental investments in the quarter to accelerate bookings while continuing to invest in engineering data and AI to drive product and supply enhancements that we believe will benefit growth in competitive differentiation in the medium term.์ฒดํ—˜ ๋ถ€๋ฌธ์˜ 4๋ถ„๊ธฐ ์กฐ์ • EBITDA๋Š” 1,500๋งŒ ๋‹ฌ๋Ÿฌ๋กœ ๋งค์ถœ์˜ 7%๋ฅผ ๊ธฐ๋กํ–ˆ์œผ๋ฉฐ, ์ด๋Š” ์ „๋…„๋„ 2,900๋งŒ ๋‹ฌ๋Ÿฌ ๋Œ€๋น„ ๊ฐ์†Œํ•œ ์ˆ˜์น˜์ž…๋‹ˆ๋‹ค. ๋‹น์‚ฌ๋Š” ์ „๋…„๋„์— ์‹คํ˜„๋œ ์•ฝ 400๋งŒ ๋‹ฌ๋Ÿฌ์˜ ๊ฐ„์ ‘์„ธ ํ˜œํƒ์ด ์•Œ๋ ค์ง„ ์š”์ธ์œผ๋กœ ์ธํ•ด ์ด๋ฒˆ ๋ถ„๊ธฐ ๋ ˆ๋ฒ„๋ฆฌ์ง€ ๊ฐ์†Œ๋ฅผ ์˜ˆ์ƒํ–ˆ์Šต๋‹ˆ๋‹ค. ๋˜ํ•œ, 2026๋…„ ์ง„์ž…์„ ์•ž๋‘๊ณ  ์ „๋žต์  ์ง‘์ค‘๊ณผ ์‹คํ–‰ ์†๋„ ํ–ฅ์ƒ์„ ์œ„ํ•ด, ๋‹น์‚ฌ๋Š” ์˜ˆ์•ฝ ์ฆ๊ฐ€๋ฅผ ๊ฐ€์†ํ™”ํ•˜๊ธฐ ์œ„ํ•œ ์ถ”๊ฐ€ ํˆฌ์ž๋ฅผ ๋ถ„๊ธฐ ์ค‘ ์ง„ํ–‰ํ–ˆ์œผ๋ฉฐ, ๋™์‹œ์— ์—”์ง€๋‹ˆ์–ด๋ง ๋ฐ์ดํ„ฐ์™€ AI์— ๋Œ€ํ•œ ํˆฌ์ž๋ฅผ ์ง€์†ํ•˜์—ฌ ์ค‘๊ธฐ์ ์œผ๋กœ ์„ฑ์žฅ๊ณผ ๊ฒฝ์Ÿ ์ฐจ๋ณ„ํ™”์— ๊ธฐ์—ฌํ•  ๊ฒƒ์œผ๋กœ ๋ฏฟ๋Š” ์ œํ’ˆ ๋ฐ ๊ณต๊ธ‰ ๊ฐœ์„ ์„ ์ถ”์ง„ํ–ˆ์Šต๋‹ˆ๋‹ค.
For the full year, Experiences adjusted EBITDA was $91 million or a 10% margin, which we believe makes us the most profitable scaled Experiences platform in the world. This adjusted EBITDA profile demonstrates our financial discipline exhibiting strong and improving unit economics while continuing to invest for future growth. Turning now to TheFork. Revenue in Q4 was $57 million or 18% growth and 9% growth in constant currency. Total bookings in our B2C channel grew 9%.์ „์ฒด ์—ฐ๋„ ๊ธฐ์ค€์œผ๋กœ Experiences ๋ถ€๋ฌธ์˜ ์กฐ์ • EBITDA๋Š” 9,100๋งŒ ๋‹ฌ๋Ÿฌ๋กœ 10%์˜ ๋งˆ์ง„์„ ๊ธฐ๋กํ–ˆ์œผ๋ฉฐ, ์ด๋Š” ๋‹น์‚ฌ๋ฅผ ์„ธ๊ณ„์—์„œ ๊ฐ€์žฅ ์ˆ˜์ต์„ฑ ๋†’์€ ๊ทœ๋ชจํ™”๋œ Experiences ํ”Œ๋žซํผ์œผ๋กœ ๋งŒ๋“ค์–ด ์ค๋‹ˆ๋‹ค. ์ด๋Ÿฌํ•œ ์กฐ์ • EBITDA ํ”„๋กœํ•„์€ ๋ฏธ๋ž˜ ์„ฑ์žฅ์„ ์œ„ํ•œ ํˆฌ์ž๋ฅผ ์ง€์†ํ•˜๋ฉด์„œ๋„ ๊ฐ•๋ ฅํ•˜๊ณ  ๊ฐœ์„ ๋˜๋Š” ๋‹จ์œ„ ๊ฒฝ์ œ์„ฑ์„ ๋ณด์—ฌ์ฃผ๋Š” ๋‹น์‚ฌ์˜ ์žฌ๋ฌด ๊ทœ์œจ์„ ์ž…์ฆํ•ฉ๋‹ˆ๋‹ค. ์ด์ œ TheFork๋กœ ๋„˜์–ด๊ฐ€๊ฒ ์Šต๋‹ˆ๋‹ค. 4๋ถ„๊ธฐ ๋งค์ถœ์€ 5,700๋งŒ ๋‹ฌ๋Ÿฌ๋กœ 18% ์„ฑ์žฅํ–ˆ์œผ๋ฉฐ, ๊ณ ์ •ํ™˜์œจ ๊ธฐ์ค€์œผ๋กœ๋Š” 9% ์„ฑ์žฅํ–ˆ์Šต๋‹ˆ๋‹ค. B2C ์ฑ„๋„์˜ ์ด ์˜ˆ์•ฝ ๊ฑด์ˆ˜๋Š” 9% ์ฆ๊ฐ€ํ–ˆ์Šต๋‹ˆ๋‹ค.
While a smaller contributor, our B2B subscription revenue grew at a much higher rate, driven by ongoing restaurant adoption of higher-priced premium plans, highlighting the strong value proposition TheFork delivers to restaurants. On a full year basis, revenue was $221 million, representing 22% growth and 17% constant currency. Adjusted EBITDA in Q4 was $1 million or 2% of revenue, approximately 150 basis points higher than last year, driven primarily by leverage in marketing and overall fixed cost.์ƒ๋Œ€์ ์œผ๋กœ ์ž‘์€ ๊ธฐ์—ฌ๋„์ด์ง€๋งŒ, B2B ๊ตฌ๋… ๋งค์ถœ์€ ํ›จ์”ฌ ๋” ๋†’์€ ๋น„์œจ๋กœ ์„ฑ์žฅํ–ˆ์Šต๋‹ˆ๋‹ค. ์ด๋Š” ๋ ˆ์Šคํ† ๋ž‘๋“ค์ด ๊ณ ๊ฐ€์˜ ํ”„๋ฆฌ๋ฏธ์—„ ํ”Œ๋žœ์„ ์ง€์†์ ์œผ๋กœ ์ฑ„ํƒํ•˜๋ฉด์„œ TheFork๊ฐ€ ๋ ˆ์Šคํ† ๋ž‘์— ์ œ๊ณตํ•˜๋Š” ๊ฐ•๋ ฅํ•œ ๊ฐ€์น˜ ์ œ์•ˆ์„ ๋ถ€๊ฐ์‹œ์ผฐ์Šต๋‹ˆ๋‹ค. ์—ฐ๊ฐ„ ๊ธฐ์ค€์œผ๋กœ ๋งค์ถœ์€ 2์–ต 2,100๋งŒ ๋‹ฌ๋Ÿฌ๋ฅผ ๊ธฐ๋กํ–ˆ์œผ๋ฉฐ, ์ด๋Š” 22% ์„ฑ์žฅ, ๊ณ ์ •ํ™˜์œจ ๊ธฐ์ค€ 17% ์„ฑ์žฅ์„ ๋‚˜ํƒ€๋ƒ…๋‹ˆ๋‹ค. 4๋ถ„๊ธฐ ์กฐ์ • EBITDA๋Š” 100๋งŒ ๋‹ฌ๋Ÿฌ๋กœ ๋งค์ถœ์˜ 2%๋ฅผ ์ฐจ์ง€ํ–ˆ์œผ๋ฉฐ, ์ด๋Š” ์ „๋…„ ๋Œ€๋น„ ์•ฝ 150bp ๋†’์€ ์ˆ˜์น˜์ž…๋‹ˆ๋‹ค. ์ด๋Š” ์ฃผ๋กœ ๋งˆ์ผ€ํŒ… ๋ฐ ์ „๋ฐ˜์ ์ธ ๊ณ ์ •๋น„์šฉ์˜ ๋ ˆ๋ฒ„๋ฆฌ์ง€ ํšจ๊ณผ์— ๊ธฐ์ธํ•ฉ๋‹ˆ๋‹ค.
For the full year, adjusted EBITDA was $21 million or a margin of 9%, a meaningful improvement of over 600 basis points driven by prudent fixed cost management while delivering strong revenue growth. In Hotels & Other, Q4 revenue was $151 million, a decline of 15%, which we anticipated given the impact of structural demand headwinds in this category. As we mentioned last quarter, we're managing our hotels offerings to optimize for profitability rather than chase low-margin revenue. As a result of product improvements we've made, hotel meta pricing continued to be strong due to high-quality travel intent our platform is delivering to our Hotel and OTA partners.์—ฐ๊ฐ„ ๊ธฐ์ค€์œผ๋กœ ์กฐ์ • EBITDA๋Š” 2,100๋งŒ ๋‹ฌ๋Ÿฌ๋กœ ๋งˆ์ง„์œจ 9%๋ฅผ ๊ธฐ๋กํ–ˆ์œผ๋ฉฐ, ์ด๋Š” ๊ฐ•๋ ฅํ•œ ๋งค์ถœ ์„ฑ์žฅ์„ ๋‹ฌ์„ฑํ•˜๋ฉด์„œ๋„ ์‹ ์ค‘ํ•œ ๊ณ ์ •๋น„ ๊ด€๋ฆฌ๋ฅผ ํ†ตํ•ด 600bp ์ด์ƒ์˜ ์˜๋ฏธ ์žˆ๋Š” ๊ฐœ์„ ์„ ์ด๋ฃฌ ๊ฒƒ์ž…๋‹ˆ๋‹ค. ํ˜ธํ…” ๋ฐ ๊ธฐํƒ€ ๋ถ€๋ฌธ์˜ 4๋ถ„๊ธฐ ๋งค์ถœ์€ 1์–ต 5,100๋งŒ ๋‹ฌ๋Ÿฌ๋กœ 15% ๊ฐ์†Œํ–ˆ๋Š”๋ฐ, ์ด๋Š” ํ•ด๋‹น ์นดํ…Œ๊ณ ๋ฆฌ์˜ ๊ตฌ์กฐ์  ์ˆ˜์š” ์—ญํ’ ์˜ํ–ฅ์„ ๊ฐ์•ˆํ•  ๋•Œ ์˜ˆ์ƒํ–ˆ๋˜ ์ˆ˜์ค€์ž…๋‹ˆ๋‹ค. ์ง€๋‚œ ๋ถ„๊ธฐ์— ๋ง์”€๋“œ๋ฆฐ ๋ฐ”์™€ ๊ฐ™์ด, ์ €ํฌ๋Š” ์ €๋งˆ์ง„ ๋งค์ถœ์„ ์ถ”๊ตฌํ•˜๊ธฐ๋ณด๋‹ค๋Š” ์ˆ˜์ต์„ฑ ์ตœ์ ํ™”๋ฅผ ์œ„ํ•ด ํ˜ธํ…” ์ƒํ’ˆ์„ ๊ด€๋ฆฌํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์ €ํฌ๊ฐ€ ๊ฐœ์„ ํ•œ ์ƒํ’ˆ์˜ ๊ฒฐ๊ณผ๋กœ, ํ˜ธํ…” ๋ฉ”ํƒ€ ๊ฐ€๊ฒฉ์€ ์ €ํฌ ํ”Œ๋žซํผ์ด ํ˜ธํ…” ๋ฐ OTA ํŒŒํŠธ๋„ˆ์‚ฌ๋“ค์—๊ฒŒ ์ „๋‹ฌํ•˜๋Š” ๊ณ ํ’ˆ์งˆ ์—ฌํ–‰ ์˜๋„ ๋•๋ถ„์— ๊ณ„์†ํ•ด์„œ ๊ฐ•์„ธ๋ฅผ ๋ณด์ด๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
Structural traffic headwinds also continued to impact our media and advertising offerings with revenue declining 17% in Q4 up to $30 million. For the full year, Hotels & Other revenue declined 8% to $750 million. Adjusted EBITDA in the hotel and Other category was nearly $30 million or 20% of revenue. Lower personnel costs related to our cost savings program we announced last quarter partially offset the lower revenue stemming from SEO headwinds, which is driving a higher mix of revenue from paid channels. Full year adjusted EBITDA was $207 million or 28% of revenue. Turning to consolidated expenses, starting with the quarter and for the full year.๊ตฌ์กฐ์ ์ธ ํŠธ๋ž˜ํ”ฝ ์—ญํ’๋„ ๊ณ„์†ํ•ด์„œ ๋‹น์‚ฌ์˜ ๋ฏธ๋””์–ด ๋ฐ ๊ด‘๊ณ  ์ƒํ’ˆ์— ์˜ํ–ฅ์„ ๋ฏธ์ณค์œผ๋ฉฐ, 4๋ถ„๊ธฐ ๋งค์ถœ์€ 17% ๊ฐ์†Œํ•œ 3์ฒœ๋งŒ ๋‹ฌ๋Ÿฌ๋ฅผ ๊ธฐ๋กํ–ˆ์Šต๋‹ˆ๋‹ค. ์—ฐ๊ฐ„ ๊ธฐ์ค€์œผ๋กœ ํ˜ธํ…” ๋ฐ ๊ธฐํƒ€ ๋ถ€๋ฌธ ๋งค์ถœ์€ 8% ๊ฐ์†Œํ•œ 7์–ต 5์ฒœ๋งŒ ๋‹ฌ๋Ÿฌ๋ฅผ ๊ธฐ๋กํ–ˆ์Šต๋‹ˆ๋‹ค. ํ˜ธํ…” ๋ฐ ๊ธฐํƒ€ ๋ถ€๋ฌธ์˜ ์กฐ์ • EBITDA๋Š” ์•ฝ 3์ฒœ๋งŒ ๋‹ฌ๋Ÿฌ๋กœ ๋งค์ถœ์˜ 20%๋ฅผ ์ฐจ์ง€ํ–ˆ์Šต๋‹ˆ๋‹ค. ์ง€๋‚œ ๋ถ„๊ธฐ์— ๋ฐœํ‘œํ•œ ๋น„์šฉ ์ ˆ๊ฐ ํ”„๋กœ๊ทธ๋žจ๊ณผ ๊ด€๋ จ๋œ ์ธ๊ฑด๋น„ ๊ฐ์†Œ๊ฐ€ SEO ์—ญํ’์œผ๋กœ ์ธํ•œ ๋งค์ถœ ๊ฐ์†Œ๋ฅผ ๋ถ€๋ถ„์ ์œผ๋กœ ์ƒ์‡„ํ–ˆ์œผ๋ฉฐ, ์ด๋Š” ์œ ๋ฃŒ ์ฑ„๋„๋กœ๋ถ€ํ„ฐ์˜ ๋งค์ถœ ๋น„์ค‘ ์ฆ๊ฐ€๋ฅผ ๊ฒฌ์ธํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์—ฐ๊ฐ„ ์กฐ์ • EBITDA๋Š” 2์–ต 7๋ฐฑ๋งŒ ๋‹ฌ๋Ÿฌ๋กœ ๋งค์ถœ์˜ 28%๋ฅผ ๊ธฐ๋กํ–ˆ์Šต๋‹ˆ๋‹ค. ์ด์ œ ๋ถ„๊ธฐ ๋ฐ ์—ฐ๊ฐ„ ๊ธฐ์ค€ ์—ฐ๊ฒฐ ๋น„์šฉ์œผ๋กœ ๋„˜์–ด๊ฐ€๊ฒ ์Šต๋‹ˆ๋‹ค.
Cost of revenue in Q4 was 9% of revenue, up almost 200 basis points year-over-year due to the benefit of last year of indirect tax credit. For the full year, cost of revenue was 8% of revenue, flat with last year. Marketing costs in Q4 were 43% of revenue, higher by approximately 550 basis points year-over-year due to marketing investment in Experiences. For the full year, marketing was 42% of revenue, deleverage of approximately 200 basis points which is largely driven by revenue headwinds at Hotel and Other. Importantly, Experiences improved its marketing leverage for the full year by approximately 130 basis points.4๋ถ„๊ธฐ ๋งค์ถœ์›๊ฐ€๋Š” ๋งค์ถœ์˜ 9%๋กœ, ์ „๋…„ ๋™๊ธฐ ๋Œ€๋น„ ์•ฝ 200bp ์ฆ๊ฐ€ํ–ˆ์Šต๋‹ˆ๋‹ค. ์ด๋Š” ์ „๋…„๋„ ๊ฐ„์ ‘์„ธ ํ™˜๊ธ‰ ํ˜œํƒ ๋•Œ๋ฌธ์ž…๋‹ˆ๋‹ค. ์—ฐ๊ฐ„ ๊ธฐ์ค€์œผ๋กœ ๋งค์ถœ์›๊ฐ€๋Š” ๋งค์ถœ์˜ 8%๋กœ ์ „๋…„๊ณผ ๋™์ผํ•œ ์ˆ˜์ค€์„ ์œ ์ง€ํ–ˆ์Šต๋‹ˆ๋‹ค. 4๋ถ„๊ธฐ ๋งˆ์ผ€ํŒ… ๋น„์šฉ์€ ๋งค์ถœ์˜ 43%๋กœ, Experiences ๋ถ€๋ฌธ์— ๋Œ€ํ•œ ๋งˆ์ผ€ํŒ… ํˆฌ์ž๋กœ ์ธํ•ด ์ „๋…„ ๋™๊ธฐ ๋Œ€๋น„ ์•ฝ 550bp ์ฆ๊ฐ€ํ–ˆ์Šต๋‹ˆ๋‹ค. ์—ฐ๊ฐ„ ๊ธฐ์ค€์œผ๋กœ ๋งˆ์ผ€ํŒ… ๋น„์šฉ์€ ๋งค์ถœ์˜ 42%์˜€์œผ๋ฉฐ, ์•ฝ 200bp์˜ ๋””๋ ˆ๋ฒ„๋ฆฌ์ง€๊ฐ€ ๋ฐœ์ƒํ–ˆ๋Š”๋ฐ, ์ด๋Š” ์ฃผ๋กœ Hotel ๋ฐ ๊ธฐํƒ€ ๋ถ€๋ฌธ์˜ ๋งค์ถœ ์—ญํ’์— ๊ธฐ์ธํ•ฉ๋‹ˆ๋‹ค. ์ค‘์š”ํ•œ ์ ์€ Experiences ๋ถ€๋ฌธ์ด ์—ฐ๊ฐ„ ๊ธฐ์ค€์œผ๋กœ ๋งˆ์ผ€ํŒ… ๋ ˆ๋ฒ„๋ฆฌ์ง€๋ฅผ ์•ฝ 130bp ๊ฐœ์„ ํ–ˆ๋‹ค๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค.
Personnel costs in Q4 were 32% of revenue, lower by approximately 300 basis points year-over-year. Lower personnel costs were largely driven by the previously announced gross cost savings program, primarily impacting Hotels & Other. Absent share-based compensation, personnel costs as a percent of revenue was lower by approximately 200 basis points. For the full year, personnel costs were 30% of revenue, lower by approximately 200 basis points or 100 basis points absent share-based compensation. Technology costs in Q4 at 6% of revenue were approximately flat with last year. The full year technology costs were flat with last year as well.4๋ถ„๊ธฐ ์ธ๊ฑด๋น„๋Š” ๋งค์ถœ์˜ 32%๋กœ ์ „๋…„ ๋™๊ธฐ ๋Œ€๋น„ ์•ฝ 300bp(๋ฒ ์ด์‹œ์Šคํฌ์ธํŠธ) ๊ฐ์†Œํ–ˆ์Šต๋‹ˆ๋‹ค. ์ธ๊ฑด๋น„ ๊ฐ์†Œ๋Š” ์ฃผ๋กœ ์ด์ „์— ๋ฐœํ‘œ๋œ ์ด๋น„์šฉ ์ ˆ๊ฐ ํ”„๋กœ๊ทธ๋žจ์— ๊ธฐ์ธํ•˜๋ฉฐ, ์ด๋Š” ์ฃผ๋กœ ํ˜ธํ…” ๋ฐ ๊ธฐํƒ€ ๋ถ€๋ฌธ์— ์˜ํ–ฅ์„ ๋ฏธ์ณค์Šต๋‹ˆ๋‹ค. ์ฃผ์‹๊ธฐ๋ฐ˜๋ณด์ƒ์„ ์ œ์™ธํ•  ๊ฒฝ์šฐ, ๋งค์ถœ ๋Œ€๋น„ ์ธ๊ฑด๋น„ ๋น„์œจ์€ ์•ฝ 200bp ๊ฐ์†Œํ–ˆ์Šต๋‹ˆ๋‹ค. ์—ฐ๊ฐ„ ๊ธฐ์ค€์œผ๋กœ ์ธ๊ฑด๋น„๋Š” ๋งค์ถœ์˜ 30%๋กœ ์ „๋…„ ๋Œ€๋น„ ์•ฝ 200bp ๊ฐ์†Œํ–ˆ์œผ๋ฉฐ, ์ฃผ์‹๊ธฐ๋ฐ˜๋ณด์ƒ์„ ์ œ์™ธํ•˜๋ฉด 100bp ๊ฐ์†Œํ–ˆ์Šต๋‹ˆ๋‹ค. 4๋ถ„๊ธฐ ๊ธฐ์ˆ ๋น„์šฉ์€ ๋งค์ถœ์˜ 6%๋กœ ์ „๋…„๊ณผ ๊ฑฐ์˜ ๋™์ผํ•œ ์ˆ˜์ค€์„ ์œ ์ง€ํ–ˆ์Šต๋‹ˆ๋‹ค. ์—ฐ๊ฐ„ ๊ธฐ์ˆ ๋น„์šฉ ์—ญ์‹œ ์ „๋…„๊ณผ ๋™์ผํ•œ ์ˆ˜์ค€์ด์—ˆ์Šต๋‹ˆ๋‹ค.
G&A as a percent of revenue in Q4 was approximately flat with last year. On a full year basis, G&A as a percent of revenue was lower by a little over 100 basis points. Now turning to cash and liquidity. For the full year, operating cash flow was $245 million, and free cash flow was $163 million. The increase in operating cash flow and free cash flow was driven primarily by changes in working capital as a result of lapping the impact of last year's nonrecurring tax settlement. Total cash and cash equivalents at December 31 were approximately $1 billion.4๋ถ„๊ธฐ G&A๋Š” ๋งค์ถœ ๋Œ€๋น„ ๋น„์œจ์ด ์ „๋…„๊ณผ ๊ฑฐ์˜ ๋™์ผํ•œ ์ˆ˜์ค€์ด์—ˆ์Šต๋‹ˆ๋‹ค. ์—ฐ๊ฐ„ ๊ธฐ์ค€์œผ๋กœ ๋ณด๋ฉด, ๋งค์ถœ ๋Œ€๋น„ G&A ๋น„์œจ์€ 100bp(๋ฒ ์ด์‹œ์Šคํฌ์ธํŠธ) ์กฐ๊ธˆ ๋„˜๊ฒŒ ๊ฐ์†Œํ–ˆ์Šต๋‹ˆ๋‹ค. ์ด์ œ ํ˜„๊ธˆ ๋ฐ ์œ ๋™์„ฑ์œผ๋กœ ๋„˜์–ด๊ฐ€๊ฒ ์Šต๋‹ˆ๋‹ค. ์—ฐ๊ฐ„ ์˜์—…ํ˜„๊ธˆํ๋ฆ„์€ 2์–ต 4,500๋งŒ ๋‹ฌ๋Ÿฌ์˜€์œผ๋ฉฐ, ์ž‰์—ฌํ˜„๊ธˆํ๋ฆ„์€ 1์–ต 6,300๋งŒ ๋‹ฌ๋Ÿฌ๋ฅผ ๊ธฐ๋กํ–ˆ์Šต๋‹ˆ๋‹ค. ์˜์—…ํ˜„๊ธˆํ๋ฆ„๊ณผ ์ž‰์—ฌํ˜„๊ธˆํ๋ฆ„์˜ ์ฆ๊ฐ€๋Š” ์ฃผ๋กœ ์ „๋…„๋„ ์ผํšŒ์„ฑ ์„ธ๊ธˆ ํ•ฉ์˜ ์˜ํ–ฅ์— ๋Œ€ํ•œ ๊ธฐ์ €ํšจ๊ณผ๋กœ ์ธํ•œ ์šด์ „์ž๋ณธ ๋ณ€๋™์— ๊ธฐ์ธํ•ฉ๋‹ˆ๋‹ค. 12์›” 31์ผ ๊ธฐ์ค€ ์ด ํ˜„๊ธˆ ๋ฐ ํ˜„๊ธˆ์„ฑ์ž์‚ฐ์€ ์•ฝ 10์–ต ๋‹ฌ๋Ÿฌ์˜€์Šต๋‹ˆ๋‹ค.
Our cash balance includes approximately $350 million in term loan B proceeds raised in the first quarter of 2025, which we plan to use to pay our outstanding convertible notes due in April of this year. After taking into account deferred merchant payables of approximately $308 million and a $350 million term loan, our remaining excess cash balance is approximately $377 million. During the fourth quarter, we repurchased 3.3 million shares at an average cost per share of $15.14 for a total of $50 million. Over the course of the year, we have repurchased 6.1 million shares pursuant to our program totaling approximately $90 million at an average price per share of $14.72.๋‹น์‚ฌ์˜ ํ˜„๊ธˆ ์ž”์•ก์—๋Š” 2025๋…„ 1๋ถ„๊ธฐ์— ์กฐ๋‹ฌํ•œ ์•ฝ 3์–ต 5์ฒœ๋งŒ ๋‹ฌ๋Ÿฌ์˜ ํ…€๋ก  B ์ฐจ์ž…๊ธˆ์ด ํฌํ•จ๋˜์–ด ์žˆ์œผ๋ฉฐ, ์ด๋Š” ์˜ฌํ•ด 4์›” ๋งŒ๊ธฐ ๋„๋ž˜ํ•˜๋Š” ์ „ํ™˜์‚ฌ์ฑ„ ์ƒํ™˜์— ์‚ฌ์šฉํ•  ๊ณ„ํš์ž…๋‹ˆ๋‹ค. ์•ฝ 3์–ต 800๋งŒ ๋‹ฌ๋Ÿฌ์˜ ์ด์—ฐ ๊ฐ€๋งน์  ๋ฏธ์ง€๊ธ‰๊ธˆ๊ณผ 3์–ต 5์ฒœ๋งŒ ๋‹ฌ๋Ÿฌ์˜ ํ…€๋ก ์„ ๊ณ ๋ คํ•œ ํ›„, ๋‹น์‚ฌ์˜ ์ž”์—ฌ ์ดˆ๊ณผ ํ˜„๊ธˆ ์ž”์•ก์€ ์•ฝ 3์–ต 7,700๋งŒ ๋‹ฌ๋Ÿฌ์ž…๋‹ˆ๋‹ค. 4๋ถ„๊ธฐ ๋™์•ˆ ๋‹น์‚ฌ๋Š” ์ฃผ๋‹น ํ‰๊ท  15.14๋‹ฌ๋Ÿฌ์— 330๋งŒ ์ฃผ๋ฅผ ์ž์‚ฌ์ฃผ ๋งค์ž…ํ•˜์—ฌ ์ด 5์ฒœ๋งŒ ๋‹ฌ๋Ÿฌ๋ฅผ ์ง€์ถœํ–ˆ์Šต๋‹ˆ๋‹ค. ์—ฐ๊ฐ„ ๊ธฐ์ค€์œผ๋กœ๋Š” ์ž์‚ฌ์ฃผ ๋งค์ž… ํ”„๋กœ๊ทธ๋žจ์— ๋”ฐ๋ผ ์ฃผ๋‹น ํ‰๊ท  14.72๋‹ฌ๋Ÿฌ์— 610๋งŒ ์ฃผ๋ฅผ ๋งค์ž…ํ•˜์—ฌ ์ด ์•ฝ 9์ฒœ๋งŒ ๋‹ฌ๋Ÿฌ๋ฅผ ์ง‘ํ–‰ํ–ˆ์Šต๋‹ˆ๋‹ค.
Today, we have approximately $110 million remaining in our share repurchase authorization. Combined with the [ LTRIP ] transaction earlier in the year, we've reduced share count by approximately 21% since the end of 2024. We believe that our current cash profile and net leverage levels reflect strong capital structure, with appropriate cash for operating needs. Turning now to our outlook for 2026 and Q1. For the full year, we expect modest consolidated revenue growth which reflects the ongoing mix shift we are driving towards our growth marketplace businesses.์˜ค๋Š˜ ํ˜„์žฌ ์šฐ๋ฆฌ๋Š” ์ž์‚ฌ์ฃผ ๋งค์ž… ์Šน์ธ ํ•œ๋„์—์„œ ์•ฝ 1์–ต 1์ฒœ๋งŒ ๋‹ฌ๋Ÿฌ๊ฐ€ ๋‚จ์•„ ์žˆ์Šต๋‹ˆ๋‹ค. ์˜ฌํ•ด ์ดˆ [LTRIP] ๊ฑฐ๋ž˜์™€ ํ•ฉ์ณ์„œ, ์šฐ๋ฆฌ๋Š” 2024๋…„ ๋ง ์ดํ›„ ์ฃผ์‹ ์ˆ˜๋ฅผ ์•ฝ 21% ๊ฐ์ถ•ํ–ˆ์Šต๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๋Š” ํ˜„์žฌ์˜ ํ˜„๊ธˆ ํ”„๋กœํŒŒ์ผ๊ณผ ์ˆœ์ฐจ์ž…๋น„์œจ ์ˆ˜์ค€์ด ์šด์˜ ํ•„์š”์ž๊ธˆ์œผ๋กœ ์ ์ ˆํ•œ ํ˜„๊ธˆ์„ ๋ณด์œ ํ•œ ๊ฒฌ๊ณ ํ•œ ์ž๋ณธ๊ตฌ์กฐ๋ฅผ ๋ฐ˜์˜ํ•œ๋‹ค๊ณ  ๋ฏฟ์Šต๋‹ˆ๋‹ค. ์ด์ œ 2026๋…„๊ณผ 1๋ถ„๊ธฐ ์ „๋ง์œผ๋กœ ๋„˜์–ด๊ฐ€๊ฒ ์Šต๋‹ˆ๋‹ค. ์—ฐ๊ฐ„ ์ „์ฒด๋กœ๋Š” ์™„๋งŒํ•œ ์—ฐ๊ฒฐ ๋งค์ถœ ์„ฑ์žฅ์„ ์˜ˆ์ƒํ•˜๋Š”๋ฐ, ์ด๋Š” ์šฐ๋ฆฌ๊ฐ€ ์„ฑ์žฅ ๋งˆ์ผ“ํ”Œ๋ ˆ์ด์Šค ์‚ฌ์—… ์ชฝ์œผ๋กœ ์ถ”์ง„ํ•˜๊ณ  ์žˆ๋Š” ์ง€์†์ ์ธ ๋ฏน์Šค ๋ณ€ํ™”๋ฅผ ๋ฐ˜์˜ํ•ฉ๋‹ˆ๋‹ค.
Our marketplace growth, which we believe is outpacing the overall travel market and the category growth rates where we operate continues to be offset by structural traffic headwinds impacting our legacy hotels and media advertising business. We expect the mix of our marketplace businesses to continue to grow meaningfully and represent approximately 2/3 of our consolidated revenue as we exit 2026. Experiences revenue alone is expected to comprise over half of our consolidated revenue.์ €ํฌ ๋งˆ์ผ“ํ”Œ๋ ˆ์ด์Šค ์„ฑ์žฅ์€ ์ „์ฒด ์—ฌํ–‰ ์‹œ์žฅ๊ณผ ์ €ํฌ๊ฐ€ ์˜์—…ํ•˜๋Š” ์นดํ…Œ๊ณ ๋ฆฌ์˜ ์„ฑ์žฅ๋ฅ ์„ ์ƒํšŒํ•˜๊ณ  ์žˆ๋‹ค๊ณ  ํŒ๋‹จํ•˜์ง€๋งŒ, ๋ ˆ๊ฑฐ์‹œ ํ˜ธํ…” ๋ฐ ๋ฏธ๋””์–ด ๊ด‘๊ณ  ์‚ฌ์—…์— ์˜ํ–ฅ์„ ๋ฏธ์น˜๋Š” ๊ตฌ์กฐ์  ํŠธ๋ž˜ํ”ฝ ์—ญํ’์œผ๋กœ ์ธํ•ด ์ƒ์‡„๋˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๋งˆ์ผ“ํ”Œ๋ ˆ์ด์Šค ์‚ฌ์—…์˜ ๋น„์ค‘์€ ๊ณ„์†ํ•ด์„œ ์˜๋ฏธ ์žˆ๊ฒŒ ์„ฑ์žฅํ•˜์—ฌ 2026๋…„ ๋ง ๊ธฐ์ค€ ์—ฐ๊ฒฐ ๋งค์ถœ์˜ ์•ฝ 2/3๋ฅผ ์ฐจ์ง€ํ•  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒํ•ฉ๋‹ˆ๋‹ค. ํŠนํžˆ ์ฒดํ—˜(Experiences) ๋งค์ถœ๋งŒ์œผ๋กœ๋„ ์—ฐ๊ฒฐ ๋งค์ถœ์˜ ์ ˆ๋ฐ˜ ์ด์ƒ์„ ์ฐจ์ง€ํ•  ๊ฒƒ์œผ๋กœ ์ „๋ง๋ฉ๋‹ˆ๋‹ค.
In addition, we expect quarterly performance throughout 2026 to reflect higher seasonality trends that are inherent in scale travel marketplace businesses as Experiences and TheFork become a larger portion of our consolidated revenue. Now some brief commentary on each of the segments for the full year 2026. Starting with Experiences. We expect accelerating growth in bookings, GBV and revenue in our Viator and Tripadvisor point of sale and slowing growth in our 3P points of sale as we continue to lap the steep ramp in this channel. As a result of this mix shift, we expect approximately flat bookings volume growth in the year-over-year for the segment.๋˜ํ•œ, 2026๋…„ ์ „์ฒด ๋ถ„๊ธฐ๋ณ„ ์‹ค์ ์€ Experiences์™€ TheFork๊ฐ€ ์—ฐ๊ฒฐ ๋งค์ถœ์—์„œ ์ฐจ์ง€ํ•˜๋Š” ๋น„์ค‘์ด ์ปค์ง์— ๋”ฐ๋ผ ๋Œ€๊ทœ๋ชจ ์—ฌํ–‰ ๋งˆ์ผ“ํ”Œ๋ ˆ์ด์Šค ๋น„์ฆˆ๋‹ˆ์Šค์— ๋‚ด์žฌ๋œ ๋†’์€ ๊ณ„์ ˆ์„ฑ ์ถ”์„ธ๋ฅผ ๋ฐ˜์˜ํ•  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒํ•ฉ๋‹ˆ๋‹ค. ์ด์ œ 2026๋…„ ์ „์ฒด ์—ฐ๋„์— ๋Œ€ํ•œ ๊ฐ ๋ถ€๋ฌธ๋ณ„ ๊ฐ„๋žตํ•œ ์ฝ”๋ฉ˜ํŠธ๋ฅผ ๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค. Experiences๋ถ€ํ„ฐ ์‹œ์ž‘ํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค. Viator์™€ Tripadvisor ํŒ๋งค ์ฑ„๋„์—์„œ ์˜ˆ์•ฝ, GBV(์ด ์˜ˆ์•ฝ์•ก), ๋งค์ถœ์˜ ๊ฐ€์†ํ™”๋œ ์„ฑ์žฅ์„ ์˜ˆ์ƒํ•˜๋ฉฐ, 3P(์ œ3์ž) ํŒ๋งค ์ฑ„๋„์—์„œ๋Š” ์ด ์ฑ„๋„์˜ ๊ธ‰๊ฒฉํ•œ ์ฆ๊ฐ€์„ธ๋ฅผ ๊ณ„์† ๋น„๊ต ๋Œ€์กฐํ•˜๊ฒŒ ๋˜๋ฉด์„œ ์„ฑ์žฅ์„ธ๊ฐ€ ๋‘”ํ™”๋  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒํ•ฉ๋‹ˆ๋‹ค. ์ด๋Ÿฌํ•œ ๋ฏน์Šค ๋ณ€ํ™”์˜ ๊ฒฐ๊ณผ๋กœ, ํ•ด๋‹น ๋ถ€๋ฌธ์˜ ์ „๋…„ ๋Œ€๋น„ ์˜ˆ์•ฝ ๊ฑฐ๋ž˜๋Ÿ‰ ์„ฑ์žฅ๋ฅ ์€ ๋Œ€๋žต ๋ณดํ•ฉ ์ˆ˜์ค€์„ ๋ณด์ผ ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒํ•ฉ๋‹ˆ๋‹ค.
We expect GBV and revenue growth to accelerate with revenue growth in the low teens. Importantly, we expect to exit the year at a higher revenue growth rate relative to the start of the year as combined marketing, product and supply efforts gain momentum. At TheFork, we expect revenue growth in the low to mid-teens. This growth rate reflects solid volume-driven bookings growth in the B2C business and healthy expansion in our premium software, driving B2B growth above 20%. Segment growth expectations include an estimated currency benefit of approximately 400 basis points on current rates.์ €ํฌ๋Š” GBV์™€ ๋งค์ถœ ์„ฑ์žฅ์ด ๊ฐ€์†ํ™”๋˜์–ด ๋งค์ถœ์ด 10% ์ดˆ๋ฐ˜๋Œ€ ์„ฑ์žฅ์„ ๊ธฐ๋กํ•  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒํ•ฉ๋‹ˆ๋‹ค. ์ค‘์š”ํ•œ ์ ์€, ๋งˆ์ผ€ํŒ…, ์ œํ’ˆ ๋ฐ ๊ณต๊ธ‰ ํ™•๋Œ€ ๋…ธ๋ ฅ์ด ํƒ„๋ ฅ์„ ๋ฐ›์œผ๋ฉด์„œ ์—ฐ๋ง ๋งค์ถœ ์„ฑ์žฅ๋ฅ ์ด ์—ฐ์ดˆ ๋Œ€๋น„ ๋” ๋†’์€ ์ˆ˜์ค€์œผ๋กœ ๋งˆ๊ฐ๋  ๊ฒƒ์œผ๋กœ ์ „๋งํ•œ๋‹ค๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค. TheFork์˜ ๊ฒฝ์šฐ, ๋งค์ถœ์ด 10% ์ดˆ๋ฐ˜์—์„œ ์ค‘๋ฐ˜๋Œ€ ์„ฑ์žฅํ•  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒํ•ฉ๋‹ˆ๋‹ค. ์ด๋Ÿฌํ•œ ์„ฑ์žฅ๋ฅ ์€ B2C ์‚ฌ์—…์˜ ๊ฒฌ์กฐํ•œ ๊ฑฐ๋ž˜๋Ÿ‰ ๊ธฐ๋ฐ˜ ์˜ˆ์•ฝ ์„ฑ์žฅ๊ณผ ํ”„๋ฆฌ๋ฏธ์—„ ์†Œํ”„ํŠธ์›จ์–ด์˜ ๊ฑด์ „ํ•œ ํ™•์žฅ์„ ๋ฐ˜์˜ํ•˜๋ฉฐ, ์ด๋Š” B2B ๋ถ€๋ฌธ์—์„œ 20% ์ด์ƒ์˜ ์„ฑ์žฅ์„ ๊ฒฌ์ธํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์„ธ๊ทธ๋จผํŠธ ์„ฑ์žฅ ์ „๋ง์—๋Š” ํ˜„์žฌ ํ™˜์œจ ๊ธฐ์ค€์œผ๋กœ ์•ฝ 400bp(๋ฒ ์ด์‹œ์Šคํฌ์ธํŠธ)์˜ ํ™˜์œจ ํšจ๊ณผ๊ฐ€ ํฌํ•จ๋˜์–ด ์žˆ์Šต๋‹ˆ๋‹ค.
In Hotels & Other, we have taken a prudent approach based on the more pronounced trends we observed in the second half of last year. As a result, our current expectations are for mid- to high-teens revenue declines, largely driven by SEO traffic headwinds and our focus on maintaining consistent ROIs in the paid channels within hotel meta. Our hotel meta performance is lapping a difficult comp in the first half of this year as we observed strong pricing last year. By the second half of the year, we expect to see some stabilization in segment revenue declines as we lap easier comps.ํ˜ธํ…” ๋ฐ ๊ธฐํƒ€ ๋ถ€๋ฌธ์—์„œ๋Š” ์ž‘๋…„ ํ•˜๋ฐ˜๊ธฐ์— ๊ด€์ฐฐ๋œ ๋ณด๋‹ค ๋šœ๋ ทํ•œ ์ถ”์„ธ๋ฅผ ๋ฐ”ํƒ•์œผ๋กœ ์‹ ์ค‘ํ•œ ์ ‘๊ทผ ๋ฐฉ์‹์„ ์ทจํ–ˆ์Šต๋‹ˆ๋‹ค. ๊ทธ ๊ฒฐ๊ณผ, ํ˜„์žฌ ์šฐ๋ฆฌ์˜ ์˜ˆ์ƒ์€ ๋งค์ถœ์ด 10%๋Œ€ ์ค‘ํ›„๋ฐ˜ ๊ฐ์†Œํ•  ๊ฒƒ์œผ๋กœ ๋ณด๊ณ  ์žˆ์œผ๋ฉฐ, ์ด๋Š” ์ฃผ๋กœ SEO ํŠธ๋ž˜ํ”ฝ ์—ญํ’๊ณผ ํ˜ธํ…” ๋ฉ”ํƒ€ ๋‚ด ์œ ๋ฃŒ ์ฑ„๋„์—์„œ ์ผ๊ด€๋œ ROI ์œ ์ง€์— ์ง‘์ค‘ํ•˜๊ณ  ์žˆ๊ธฐ ๋•Œ๋ฌธ์ž…๋‹ˆ๋‹ค. ์šฐ๋ฆฌ์˜ ํ˜ธํ…” ๋ฉ”ํƒ€ ์‹ค์ ์€ ์˜ฌํ•ด ์ƒ๋ฐ˜๊ธฐ์— ์–ด๋ ค์šด ๊ธฐ์ €ํšจ๊ณผ์— ์ง๋ฉดํ•ด ์žˆ๋Š”๋ฐ, ์ด๋Š” ์ž‘๋…„์— ๊ฐ•๋ ฅํ•œ ๊ฐ€๊ฒฉ ์ฑ…์ •์„ ๊ธฐ๋กํ–ˆ๊ธฐ ๋•Œ๋ฌธ์ž…๋‹ˆ๋‹ค. ์˜ฌํ•ด ํ•˜๋ฐ˜๊ธฐ์—๋Š” ๋ณด๋‹ค ์ˆ˜์›”ํ•œ ๊ธฐ์ €ํšจ๊ณผ๋ฅผ ๋งž์ดํ•˜๋ฉด์„œ ๋ถ€๋ฌธ ๋งค์ถœ ๊ฐ์†Œ์„ธ๊ฐ€ ์–ด๋А ์ •๋„ ์•ˆ์ •ํ™”๋  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
Turning to consolidated EBITDA, we expect to deliver flat to modest margin expansion alongside mid-single-digit growth EBITDA growth. Driven by our marketplace businesses and the in-year impact from our cost savings program we announced on our last call, offsetting anticipated declines in our Hotels & Other segment. We expect our marketplace businesses to contribute approximately 50% of our overall EBITDA, up from 35% in 2025, with Experiences adjusted EBITDA alone expected to contribute approximately 40% of the total.์—ฐ๊ฒฐ EBITDA๋กœ ๋„˜์–ด๊ฐ€๋ฉด, ์ค‘๊ฐ„ ํ•œ ์ž๋ฆฟ์ˆ˜ EBITDA ์„ฑ์žฅ๊ณผ ํ•จ๊ป˜ ๋ณดํ•ฉ์—์„œ ์†Œํญ์˜ ๋งˆ์ง„ ํ™•๋Œ€๋ฅผ ๋‹ฌ์„ฑํ•  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒํ•ฉ๋‹ˆ๋‹ค. ์ด๋Š” ๋งˆ์ผ“ํ”Œ๋ ˆ์ด์Šค ์‚ฌ์—…๋ถ€๋ฌธ๊ณผ ์ง€๋‚œ ์ปจํผ๋Ÿฐ์Šค ์ฝœ์—์„œ ๋ฐœํ‘œํ•œ ๋น„์šฉ ์ ˆ๊ฐ ํ”„๋กœ๊ทธ๋žจ์˜ ๋‹นํ•ด ์—ฐ๋„ ํšจ๊ณผ๊ฐ€ ๊ฒฌ์ธํ•˜๋ฉฐ, ํ˜ธํ…” ๋ฐ ๊ธฐํƒ€ ๋ถ€๋ฌธ์˜ ์˜ˆ์ƒ ๊ฐ์†Œ๋ถ„์„ ์ƒ์‡„ํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๋งˆ์ผ“ํ”Œ๋ ˆ์ด์Šค ์‚ฌ์—…๋ถ€๋ฌธ์ด ์ „์ฒด EBITDA์˜ ์•ฝ 50%๋ฅผ ๊ธฐ์—ฌํ•  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒํ•˜๋Š”๋ฐ, ์ด๋Š” 2025๋…„ 35%์—์„œ ์ฆ๊ฐ€ํ•œ ์ˆ˜์น˜์ž…๋‹ˆ๋‹ค. ํŠนํžˆ ์ต์Šคํ”ผ๋ฆฌ์–ธ์Šค ์กฐ์ • EBITDA๋งŒ์œผ๋กœ๋„ ์ „์ฒด์˜ ์•ฝ 40%๋ฅผ ๊ธฐ์—ฌํ•  ๊ฒƒ์œผ๋กœ ์ „๋ง๋ฉ๋‹ˆ๋‹ค.
On a segment basis, for the full year adjusted EBITDA, in Experiences, we expect margins to expand between 300 and 400 basis points, which implies healthy adjusted EBITDA growth primarily due to greater marketing efficiencies driven by strong repeat cohorts and by operating our 2 brands in a more coordinated manner. Adjusted EBITDA will be back half weighted due to the typical seasonality in marketing investment in Q1 relative to large seasonal travel period in Q3. At TheFork, we expect to deliver margin expansion between 200 and 300 basis points, primarily due to more efficient marketing mix and continued fixed cost leverage. Finally, in Hotels & Other.์„ธ๊ทธ๋จผํŠธ๋ณ„๋กœ ๋ณด๋ฉด, ์—ฐ๊ฐ„ ์กฐ์ • EBITDA ๊ธฐ์ค€์œผ๋กœ Experiences ๋ถ€๋ฌธ์—์„œ๋Š” ๋งˆ์ง„์ด 300~400bp ํ™•๋Œ€๋  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒํ•˜๋ฉฐ, ์ด๋Š” ๊ฐ•๋ ฅํ•œ ์žฌ๊ตฌ๋งค ์ฝ”ํ˜ธํŠธ์— ์˜ํ•œ ๋งˆ์ผ€ํŒ… ํšจ์œจ์„ฑ ์ œ๊ณ ์™€ 2๊ฐœ ๋ธŒ๋žœ๋“œ์˜ ๋ณด๋‹ค ํ†ตํ•ฉ์ ์ธ ์šด์˜์„ ํ†ตํ•ด ๊ฒฌ๊ณ ํ•œ ์กฐ์ • EBITDA ์„ฑ์žฅ์„ ์˜๋ฏธํ•ฉ๋‹ˆ๋‹ค. ์กฐ์ • EBITDA๋Š” 1๋ถ„๊ธฐ์˜ ์ผ๋ฐ˜์ ์ธ ๋งˆ์ผ€ํŒ… ํˆฌ์ž ๊ณ„์ ˆ์„ฑ ๋Œ€๋น„ 3๋ถ„๊ธฐ์˜ ๋Œ€๊ทœ๋ชจ ์„ฑ์ˆ˜๊ธฐ ์—ฌํ–‰ ์‹œ์ฆŒ์œผ๋กœ ์ธํ•ด ํ•˜๋ฐ˜๊ธฐ์— ์ง‘์ค‘๋  ๊ฒƒ์ž…๋‹ˆ๋‹ค. TheFork์˜ ๊ฒฝ์šฐ, ๋ณด๋‹ค ํšจ์œจ์ ์ธ ๋งˆ์ผ€ํŒ… ๋ฏน์Šค์™€ ์ง€์†์ ์ธ ๊ณ ์ •๋น„ ๋ ˆ๋ฒ„๋ฆฌ์ง€ ํšจ๊ณผ๋กœ ์ธํ•ด 200~300bp์˜ ๋งˆ์ง„ ํ™•๋Œ€๋ฅผ ๋‹ฌ์„ฑํ•  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒํ•ฉ๋‹ˆ๋‹ค. ๋งˆ์ง€๋ง‰์œผ๋กœ Hotels & Other ๋ถ€๋ฌธ์—์„œ๋Š”.
We expect adjusted EBITDA margin to decline by between 150 and 250 basis points as we continue to manage this business on both variable and fixed cost despite anticipated revenue declines. Turning now to our outlook for Q1. We expect consolidated revenue to be down by 3% to 5% year-over-year. Despite continued growth in our marketplace businesses, the anticipated declines in our legacy offering will pressure overall growth in particular, given that Q1 is seasonally low revenue in our marketplace offerings. And therefore, it's weighting on consolidation -- consolidated revenue was lower.์กฐ์ • EBITDA ๋งˆ์ง„์€ ์˜ˆ์ƒ๋˜๋Š” ๋งค์ถœ ๊ฐ์†Œ์—๋„ ๋ถˆ๊ตฌํ•˜๊ณ  ๋ณ€๋™๋น„์™€ ๊ณ ์ •๋น„ ๋ชจ๋‘๋ฅผ ๊ด€๋ฆฌํ•˜๋ฉด์„œ 150~250bp ๊ฐ์†Œํ•  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒํ•ฉ๋‹ˆ๋‹ค. ์ด์ œ 1๋ถ„๊ธฐ ์ „๋ง์œผ๋กœ ๋„˜์–ด๊ฐ€๊ฒ ์Šต๋‹ˆ๋‹ค. ์—ฐ๊ฒฐ ๋งค์ถœ์€ ์ „๋…„ ๋Œ€๋น„ 3~5% ๊ฐ์†Œํ•  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒํ•ฉ๋‹ˆ๋‹ค. ๋งˆ์ผ“ํ”Œ๋ ˆ์ด์Šค ์‚ฌ์—…์˜ ์ง€์†์ ์ธ ์„ฑ์žฅ์—๋„ ๋ถˆ๊ตฌํ•˜๊ณ , ๋ ˆ๊ฑฐ์‹œ ์ƒํ’ˆ์˜ ์˜ˆ์ƒ ๊ฐ์†Œ๊ฐ€ ์ „์ฒด ์„ฑ์žฅ์— ์••๋ฐ•์„ ๊ฐ€ํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ํŠนํžˆ 1๋ถ„๊ธฐ๋Š” ๋งˆ์ผ“ํ”Œ๋ ˆ์ด์Šค ์ƒํ’ˆ์˜ ๋งค์ถœ์ด ๊ณ„์ ˆ์ ์œผ๋กœ ๋‚ฎ์€ ์‹œ๊ธฐ์ด๊ณ , ๋”ฐ๋ผ์„œ ์—ฐ๊ฒฐ ๋งค์ถœ์—์„œ ์ฐจ์ง€ํ•˜๋Š” ๋น„์ค‘์ด ๋‚ฎ๊ธฐ ๋•Œ๋ฌธ์ž…๋‹ˆ๋‹ค.
However, we expect to see consolidated revenue acceleration throughout the year as our marketplace business continued to increase their share of group revenue mix. On a segment basis, we expect Experiences items growth in the low teens which is due to the lapping of strong 3P growth last year despite solid growth in our Viator and Tripadvisor points of sale. Revenue is expected to accelerate by approximately 1% to 2% sequentially, in part due to the aforementioned investment we made in Q4. We expect revenue growth at TheFork of between 20% and 22%, which includes a currency benefit of approximately 12 percentage points.๊ทธ๋Ÿฌ๋‚˜ ์šฐ๋ฆฌ๋Š” ๋งˆ์ผ“ํ”Œ๋ ˆ์ด์Šค ์‚ฌ์—…์ด ๊ทธ๋ฃน ๋งค์ถœ ๋ฏน์Šค์—์„œ ์ฐจ์ง€ํ•˜๋Š” ๋น„์ค‘์„ ์ง€์†์ ์œผ๋กœ ํ™•๋Œ€ํ•จ์— ๋”ฐ๋ผ ์—ฐ์ค‘ ์—ฐ๊ฒฐ ๋งค์ถœ ์„ฑ์žฅ์ด ๊ฐ€์†ํ™”๋  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒํ•ฉ๋‹ˆ๋‹ค. ๋ถ€๋ฌธ๋ณ„๋กœ ๋ณด๋ฉด, Viator์™€ Tripadvisor ํŒ๋งค ์ฑ„๋„์—์„œ์˜ ๊ฒฌ์กฐํ•œ ์„ฑ์žฅ์—๋„ ๋ถˆ๊ตฌํ•˜๊ณ  ์ž‘๋…„์˜ ๊ฐ•๋ ฅํ•œ 3P(์„œ๋“œํŒŒํ‹ฐ) ์„ฑ์žฅ์„ ๊ธฐ์ €๋กœ ํ•˜๊ธฐ ๋•Œ๋ฌธ์— Experiences ํ•ญ๋ชฉ ์„ฑ์žฅ๋ฅ ์€ 10% ์ดˆ๋ฐ˜๋Œ€๋ฅผ ์˜ˆ์ƒํ•ฉ๋‹ˆ๋‹ค. ๋งค์ถœ์€ ์ „๋ถ„๊ธฐ ๋Œ€๋น„ ์•ฝ 1%์—์„œ 2% ๊ฐ€์†ํ™”๋  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒ๋˜๋Š”๋ฐ, ์ด๋Š” ๋ถ€๋ถ„์ ์œผ๋กœ 4๋ถ„๊ธฐ์— ๋‹จํ–‰ํ•œ ์•ž์„œ ์–ธ๊ธ‰ํ•œ ํˆฌ์ž์— ๊ธฐ์ธํ•ฉ๋‹ˆ๋‹ค. TheFork์˜ ๋งค์ถœ ์„ฑ์žฅ๋ฅ ์€ 20%์—์„œ 22% ์‚ฌ์ด๊ฐ€ ๋  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒํ•˜๋ฉฐ, ์—ฌ๊ธฐ์—๋Š” ์•ฝ 12%ํฌ์ธํŠธ์˜ ํ™˜์œจ ํšจ๊ณผ๊ฐ€ ํฌํ•จ๋˜์–ด ์žˆ์Šต๋‹ˆ๋‹ค.
We expect Hotels & Other declines of approximately 21% to 23% due to a continuation of recent trends and a more difficult year-over-year compare in pricing that we expect to [ erase ] in the second half. We expect consolidated Q1 adjusted EBITDA margin of approximately 3% to 5%. The step-down is due to the aforementioned revenue headwinds in Hotels & Other segments as well as growth investments in Experiences this quarter. In Experiences, we expect adjusted EBITDA margins to step back by approximately 200 basis points year-over-year, primarily due to an increased marketing investment.ํ˜ธํ…” ๋ฐ ๊ธฐํƒ€ ๋ถ€๋ฌธ์€ ์ตœ๊ทผ ์ถ”์„ธ์˜ ์ง€์†๊ณผ ํ•˜๋ฐ˜๊ธฐ์— ์™„ํ™”๋  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒ๋˜๋Š” ๊ฐ€๊ฒฉ ์ธก๋ฉด์˜ ์ „๋…„ ๋Œ€๋น„ ๋” ์–ด๋ ค์šด ๋น„๊ต ๊ธฐ์ €๋กœ ์ธํ•ด ์•ฝ 21%~23% ๊ฐ์†Œํ•  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒํ•ฉ๋‹ˆ๋‹ค. 1๋ถ„๊ธฐ ์—ฐ๊ฒฐ ์กฐ์ • EBITDA ๋งˆ์ง„์€ ์•ฝ 3%~5% ์ˆ˜์ค€์„ ์ „๋งํ•ฉ๋‹ˆ๋‹ค. ์ด๋Ÿฌํ•œ ํ•˜๋ฝ์€ ์•ž์„œ ์–ธ๊ธ‰ํ•œ ํ˜ธํ…” ๋ฐ ๊ธฐํƒ€ ๋ถ€๋ฌธ์˜ ๋งค์ถœ ์—ญํ’๊ณผ ์ด๋ฒˆ ๋ถ„๊ธฐ ์ฒดํ—˜ ๋ถ€๋ฌธ์˜ ์„ฑ์žฅ ํˆฌ์ž์— ๊ธฐ์ธํ•ฉ๋‹ˆ๋‹ค. ์ฒดํ—˜ ๋ถ€๋ฌธ์˜ ๊ฒฝ์šฐ, ๋งˆ์ผ€ํŒ… ํˆฌ์ž ์ฆ๊ฐ€๋กœ ์ธํ•ด ์กฐ์ • EBITDA ๋งˆ์ง„์ด ์ „๋…„ ๋Œ€๋น„ ์•ฝ 200bp(๋ฒ ์ด์‹œ์Šคํฌ์ธํŠธ) ๊ฐ์†Œํ•  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒํ•ฉ๋‹ˆ๋‹ค.
At TheFork, we expect margins to swing positive year-over-year, increasing approximately 800 basis points to about 1% of revenue, benefiting from marketing efficiencies expected in the quarter. In Hotels & Other, we expect adjusted EBITDA margin between 21% and 23%, which reflects revenue headwinds previously discussed. We're excited about 2026 and the priorities we've established to continue to extend our leadership in global Experiences. We expect to see the increased impact of its contribution to our group financial profile this year, establishing a foundation for multiyear group revenue acceleration while delivering healthy levels of profitability.TheFork์˜ ๊ฒฝ์šฐ, ๋งˆ์ง„์ด ์ „๋…„ ๋Œ€๋น„ ํ”Œ๋Ÿฌ์Šค๋กœ ์ „ํ™˜๋˜์–ด ์•ฝ 800bp ๊ฐœ์„ ๋˜์–ด ๋งค์ถœ์˜ ์•ฝ 1% ์ˆ˜์ค€์— ๋„๋‹ฌํ•  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒํ•˜๋ฉฐ, ์ด๋Š” ํ•ด๋‹น ๋ถ„๊ธฐ์— ์˜ˆ์ƒ๋˜๋Š” ๋งˆ์ผ€ํŒ… ํšจ์œจ์„ฑ ๊ฐœ์„ ์— ๊ธฐ์ธํ•ฉ๋‹ˆ๋‹ค. Hotels & Other ๋ถ€๋ฌธ์—์„œ๋Š” ์กฐ์ • EBITDA ๋งˆ์ง„์ด 21%์—์„œ 23% ์‚ฌ์ด๊ฐ€ ๋  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒํ•˜๋Š”๋ฐ, ์ด๋Š” ์•ž์„œ ๋…ผ์˜ํ•œ ๋งค์ถœ ์—ญํ’์„ ๋ฐ˜์˜ํ•œ ๊ฒƒ์ž…๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๋Š” 2026๋…„๊ณผ ๊ธ€๋กœ๋ฒŒ ์ฒดํ—˜(Experiences) ๋ถ€๋ฌธ์—์„œ ๋ฆฌ๋”์‹ญ์„ ์ง€์†์ ์œผ๋กœ ํ™•๋Œ€ํ•˜๊ธฐ ์œ„ํ•ด ์ˆ˜๋ฆฝํ•œ ์šฐ์„ ์ˆœ์œ„๋“ค์— ๋Œ€ํ•ด ๊ธฐ๋Œ€ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์˜ฌํ•ด ๊ทธ๋ฃน ์žฌ๋ฌด ํ”„๋กœํ•„์— ๋Œ€ํ•œ ๊ธฐ์—ฌ๋„๊ฐ€ ์ฆ๊ฐ€ํ•˜๋Š” ํšจ๊ณผ๋ฅผ ํ™•์ธํ•  ์ˆ˜ ์žˆ์„ ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒํ•˜๋ฉฐ, ์ด๋Š” ๊ฑด์ „ํ•œ ์ˆ˜์ค€์˜ ์ˆ˜์ต์„ฑ์„ ๋‹ฌ์„ฑํ•˜๋ฉด์„œ ๋‹ค๋…„๊ฐ„์˜ ๊ทธ๋ฃน ๋งค์ถœ ๊ฐ€์†ํ™”๋ฅผ ์œ„ํ•œ ๊ธฐ๋ฐ˜์„ ๊ตฌ์ถ•ํ•˜๊ฒŒ ๋  ๊ฒƒ์ž…๋‹ˆ๋‹ค.
We look forward to updating you on our progress on our next call. With that, I'll turn the call back over to the operator for Q&A.๋‹ค์Œ ์ฝœ์—์„œ ์ €ํฌ์˜ ์ง„ํ–‰ ์ƒํ™ฉ์„ ์—…๋ฐ์ดํŠธํ•ด ๋“œ๋ฆฌ๊ธฐ๋ฅผ ๊ธฐ๋Œ€ํ•ฉ๋‹ˆ๋‹ค. ๊ทธ๋Ÿผ ์ด์ œ ์งˆ์˜์‘๋‹ต์„ ์œ„ํ•ด ๊ตํ™˜์›์—๊ฒŒ ๋‹ค์‹œ ์—ฐ๊ฒฐํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค.

๐Ÿ“Œ ์š”์•ฝ

# Tripadvisor (TRIP) Q4 2025 ์‹ค์  ๋ฐœํ‘œ ์š”์•ฝ

## ์ฃผ์š” ๋‚ด์šฉ

โ€ข **์‹ค์  ๋ฐ ์‚ฌ์—… ๊ตฌ์กฐ ๋ณ€ํ™”**: 2025๋…„ ์—ฐ๊ฐ„ ๋งค์ถœ 19์–ต ๋‹ฌ๋Ÿฌ(+3% YoY), ์กฐ์ • EBITDA 3์–ต1,900๋งŒ ๋‹ฌ๋Ÿฌ(๋งˆ์ง„ 17%)๋ฅผ ๊ธฐ๋กํ–ˆ์œผ๋ฉฐ, ๋งˆ์ผ“ํ”Œ๋ ˆ์ด์Šค ์‚ฌ์—…(Experiences, TheFork)์ด ์ „์ฒด ๋งค์ถœ์˜ 61%, EBITDA์˜ 35%๋ฅผ ์ฐจ์ง€ํ•˜๋ฉฐ ๋ ˆ๊ฑฐ์‹œ ์‚ฌ์—… ๋Œ€๋น„ ๋น„์ค‘์ด ๊ธ‰์ฆ. 2026๋…„์—๋Š” ๋งˆ์ผ“ํ”Œ๋ ˆ์ด์Šค๊ฐ€ ๋งค์ถœ์˜ 2/3, EBITDA์˜ 50%๋ฅผ ์ฐจ์ง€ํ•  ์ „๋ง์ด๋ฉฐ, Experiences ๋‹จ๋…์œผ๋กœ ๋งค์ถœ์˜ 50% ์ด์ƒ, EBITDA์˜ ์•ฝ 40%๋ฅผ ๊ธฐ์—ฌํ•  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒ.

โ€ข **Experiences ์‚ฌ์—… ๊ฐ•์„ธ**: Q4 ์˜ˆ์•ฝ ๊ฑด์ˆ˜ +18%, GBV +16%๋กœ ๋ถ„๊ธฐ๋ณ„ ๊ฐ€์†ํ™” ์ถ”์„ธ๋ฅผ ๋ณด์ด๋ฉฐ ์—ฐ๊ฐ„ GBV๋Š” 47์–ต ๋‹ฌ๋Ÿฌ์— ๊ทผ์ ‘. ๋ฐ˜๋ณต ๊ณ ๊ฐ์ด ๋Œ€๋‹ค์ˆ˜๋ฅผ ์ฐจ์ง€ํ•˜๋ฉฐ ๋งˆ์ผ€ํŒ… ํšจ์œจ์„ฑ์ด ๊ฐœ์„ ๋˜๊ณ  ์žˆ์œผ๋ฉฐ, 2025๋…„ ์กฐ์ • EBITDA ๋งˆ์ง„ 10%๋ฅผ ๋‹ฌ์„ฑ. 2026๋…„์—๋Š” ๋งค์ถœ ์„ฑ์žฅ๋ฅ ์ด ์ €์‹ญ๋Œ€ ์ค‘๋ฐ˜(low teens)์œผ๋กœ ๊ฐ€์†ํ™”๋˜๊ณ  EBITDA ๋งˆ์ง„์€ 300~400bp ํ™•๋Œ€๋  ์ „๋ง.

โ€ข **TheFork ์ „๋žต์  ๋Œ€์•ˆ ๊ฒ€ํ†  ๋ฐœํ‘œ**: ์œ ๋Ÿฝ ๋‹ค์ด๋‹ ๋งˆ์ผ“ํ”Œ๋ ˆ์ด์Šค TheFork์— ๋Œ€ํ•ด ์ „๋žต์  ๋Œ€์•ˆ์„ ๋ชจ์ƒ‰ ์ค‘์ด๋ผ๊ณ  ๋ฐœํ‘œ. TheFork


โ“ Q&A

Original Translation
Operator: [Operator Instructions] Our first question comes from the line of Eric Sheridan with Goldman Sachs.**Operator:** 200000

[์šด์˜์ž ์•ˆ๋‚ด] ์ฒซ ๋ฒˆ์งธ ์งˆ๋ฌธ์€ ๊ณจ๋“œ๋งŒ์‚ญ์Šค์˜ ์—๋ฆญ ์…ฐ๋ฆฌ๋˜ ๋‹˜๊ป˜์„œ ์ฃผ์…จ์Šต๋‹ˆ๋‹ค.
Eric Sheridan: Goldman Sachs Group, Inc., Research Division Sticking with the Experiences side of the business, can you characterize how you're thinking about the incremental growth investments in the business, especially on the marketing side in response to 2 things, both the demand signal you think you're getting from the market in terms of Experiences growing as a percentage of consumer spend and also in light of what might be different or stable elements of the competitive intensity in Experiences. I'd love to get some characterization on both against your growth investments.**Eric Sheridan:** ์ฒดํ—˜ ์‚ฌ์—… ๋ถ€๋ฌธ์— ๋Œ€ํ•ด ๊ณ„์† ์งˆ๋ฌธ๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค. ์‚ฌ์—…์— ๋Œ€ํ•œ ์ถ”๊ฐ€ ์„ฑ์žฅ ํˆฌ์ž, ํŠนํžˆ ๋งˆ์ผ€ํŒ… ์ธก๋ฉด์—์„œ ์–ด๋–ป๊ฒŒ ์ƒ๊ฐํ•˜๊ณ  ๊ณ„์‹ ์ง€ ๋ง์”€ํ•ด ์ฃผ์‹œ๊ฒ ์Šต๋‹ˆ๊นŒ? ๋‘ ๊ฐ€์ง€ ์ธก๋ฉด์—์„œ ์—ฌ์ญ™๊ณ  ์‹ถ์€๋ฐ์š”. ์ฒซ์งธ๋Š” ์†Œ๋น„์ž ์ง€์ถœ์—์„œ ์ฒดํ—˜์ด ์ฐจ์ง€ํ•˜๋Š” ๋น„์ค‘์ด ์ฆ๊ฐ€ํ•˜๊ณ  ์žˆ๋‹ค๋Š” ์‹œ์žฅ์˜ ์ˆ˜์š” ์‹ ํ˜ธ์— ๋Œ€ํ•œ ํŒ๋‹จ์ด๊ณ , ๋‘˜์งธ๋Š” ์ฒดํ—˜ ๋ถ€๋ฌธ์˜ ๊ฒฝ์Ÿ ๊ฐ•๋„๊ฐ€ ๋ณ€ํ™”ํ•˜๊ฑฐ๋‚˜ ์•ˆ์ •์ ์ธ ์š”์†Œ๋“ค์„ ๊ณ ๋ คํ–ˆ์„ ๋•Œ์ž…๋‹ˆ๋‹ค. ์„ฑ์žฅ ํˆฌ์ž์™€ ๊ด€๋ จํ•ด์„œ ์ด ๋‘ ๊ฐ€์ง€ ์ธก๋ฉด์— ๋Œ€ํ•œ ๊ฒฌํ•ด๋ฅผ ๋“ฃ๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค.
Matthew Goldberg: President, CEO & Director Yes. Thanks, Eric. I appreciate the question. It's Matt. I'll take the question, and Mike can fill in as he likes. We see the Experiences market as very attractive. Obviously, it's growing faster than other travel categories. We saw from '19 to '25, the online portion growing at 13%. In that period, we grew 22%. From '22 to '25, the market grew 16%, online 22%, we grew 22% over that period. So we feel really good about our ability to grow not only in line with the online portion, but to exceed it over time. Looking forward, we think there are a number of reasons that we can really deliver here. The first is the scale we've already achieved, the position we have in our core market in the U.S. and the ability to extend that globally. You can see that in our GBV that's accelerating and approaching $5 billion last year. You can see that in how our supply is growing and the relationship we have with operators. And you can see demand signals very, very clearly, both in our Tripadvisor point of sale, where we're able to take that data and match supply and demand as we target the supply we want to go after, that's going to allow us to extend internationally. We brought our team together to drive marketing efficiency, and we have a stronger competitive position there. we're leveraging our product, and as I mentioned, supply across those brands and really smoothing the friction to get more conversion and ultimately driving our unit economics across the business. So that's driving profitability. And as we see scale and accelerating growth with profitability, we really think that, that gives us the flexibility to invest further to drive global leadership. So the operating model is helping. We see it in our data, and you can obviously see it externally. Anybody you talk to in travel is talking about the power of Experiences and how that's driving all of the other categories. So we feel we have hit bull's-eye there. As we relate to others in this space, I think it's really interesting because when you look at where we stand, it's really -- we're the most profitable Experiences player in there. I think we come from the strongest market, which gives us an opportunity to extend that into other markets. Our unit economics are progressing. And we just feel that between our ability to go after demand and meet that with supply extend the TAM growth, right? By looking into new geographies and categories, we're really well positioned to double down in Experiences, add resources and investment that are going to accelerate both growth and profitability over time.**Matthew Goldberg:** ๋„ค, ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค, ์—๋ฆญ. ์งˆ๋ฌธ ์ฃผ์…”์„œ ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค. ๋งคํŠธ์ž…๋‹ˆ๋‹ค. ์ œ๊ฐ€ ๋‹ต๋ณ€๋“œ๋ฆฌ๊ณ , ๋งˆ์ดํฌ๊ฐ€ ์ถ”๊ฐ€๋กœ ๋ณด์ถฉํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค. ์ €ํฌ๋Š” ์ฒดํ—˜ ์‹œ์žฅ์„ ๋งค์šฐ ๋งค๋ ฅ์ ์œผ๋กœ ๋ณด๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๋ช…๋ฐฑํžˆ ๋‹ค๋ฅธ ์—ฌํ–‰ ์นดํ…Œ๊ณ ๋ฆฌ๋ณด๋‹ค ๋น ๋ฅด๊ฒŒ ์„ฑ์žฅํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. 2019๋…„๋ถ€ํ„ฐ 2025๋…„๊นŒ์ง€ ์˜จ๋ผ์ธ ๋ถ€๋ฌธ์ด 13% ์„ฑ์žฅํ•˜๋Š” ๋™์•ˆ, ์ €ํฌ๋Š” 22% ์„ฑ์žฅํ–ˆ์Šต๋‹ˆ๋‹ค. 2022๋…„๋ถ€ํ„ฐ 2025๋…„๊นŒ์ง€ ์ „์ฒด ์‹œ์žฅ์€ 16%, ์˜จ๋ผ์ธ์€ 22% ์„ฑ์žฅํ–ˆ๊ณ , ์ €ํฌ๋Š” ๊ฐ™์€ ๊ธฐ๊ฐ„ 22% ์„ฑ์žฅํ–ˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋ž˜์„œ ์˜จ๋ผ์ธ ๋ถ€๋ฌธ๊ณผ ๋ณด์กฐ๋ฅผ ๋งž์ถœ ๋ฟ๋งŒ ์•„๋‹ˆ๋ผ ์‹œ๊ฐ„์ด ์ง€๋‚˜๋ฉด์„œ ์ด๋ฅผ ์ดˆ๊ณผํ•  ์ˆ˜ ์žˆ๋Š” ์ €ํฌ ์—ญ๋Ÿ‰์— ๋Œ€ํ•ด ๋งค์šฐ ๊ธ์ •์ ์œผ๋กœ ์ƒ๊ฐํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์•ž์œผ๋กœ๋ฅผ ๋ณด๋ฉด, ์ €ํฌ๊ฐ€ ์—ฌ๊ธฐ์„œ ์ •๋ง๋กœ ์„ฑ๊ณผ๋ฅผ ๋‚ผ ์ˆ˜ ์žˆ๋Š” ์—ฌ๋Ÿฌ ๊ฐ€์ง€ ์ด์œ ๊ฐ€ ์žˆ๋‹ค๊ณ  ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค. ์ฒซ ๋ฒˆ์งธ๋Š” ์ด๋ฏธ ๋‹ฌ์„ฑํ•œ ๊ทœ๋ชจ, ๋ฏธ๊ตญ ํ•ต์‹ฌ ์‹œ์žฅ์—์„œ ๋ณด์œ ํ•œ ์ž…์ง€, ๊ทธ๋ฆฌ๊ณ  ์ด๋ฅผ ๊ธ€๋กœ๋ฒŒ๋กœ ํ™•์žฅํ•  ์ˆ˜ ์žˆ๋Š” ๋Šฅ๋ ฅ์ž…๋‹ˆ๋‹ค. ์ž‘๋…„์— 50์–ต ๋‹ฌ๋Ÿฌ์— ๊ทผ์ ‘ํ•˜๋ฉฐ ๊ฐ€์†ํ™”๋˜๊ณ  ์žˆ๋Š” GBV(์ด ์˜ˆ์•ฝ์•ก)์—์„œ ์ด๋ฅผ ํ™•์ธํ•˜์‹ค ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ๋˜ํ•œ ๊ณต๊ธ‰์ด ์–ด๋–ป๊ฒŒ ์ฆ๊ฐ€ํ•˜๊ณ  ์žˆ๋Š”์ง€, ๊ทธ๋ฆฌ๊ณ  ์šด์˜์—…์ฒด๋“ค๊ณผ ๋งบ๊ณ  ์žˆ๋Š” ๊ด€๊ณ„์—์„œ๋„ ๋ณผ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ˆ˜์š” ์‹ ํ˜ธ๋Š” ๋งค์šฐ ๋ช…ํ™•ํ•˜๊ฒŒ ๋‚˜ํƒ€๋‚˜๊ณ  ์žˆ๋Š”๋ฐ, ํŠนํžˆ ํŠธ๋ฆฝ์–ด๋“œ๋ฐ”์ด์ € ํŒ๋งค ์‹œ์ ์—์„œ ๋ฐ์ดํ„ฐ๋ฅผ ํ™œ์šฉํ•ด ๊ณต๊ธ‰๊ณผ ์ˆ˜์š”๋ฅผ ๋งค์นญํ•˜๊ณ  ์žˆ์œผ๋ฉฐ, ์ด๋ฅผ ํ†ตํ•ด ์šฐ๋ฆฌ๊ฐ€ ํ™•๋ณดํ•˜๊ณ ์ž ํ•˜๋Š” ๊ณต๊ธ‰์„ ํƒ€๊ฒŸํŒ…ํ•˜์—ฌ ๊ตญ์ œ์ ์œผ๋กœ ์‚ฌ์—…์„ ํ™•์žฅํ•  ์ˆ˜ ์žˆ๊ฒŒ ๋ฉ๋‹ˆ๋‹ค. ๋งˆ์ผ€ํŒ… ํšจ์œจ์„ฑ์„ ๋†’์ด๊ธฐ ์œ„ํ•ด ํŒ€์„ ํ†ตํ•ฉํ–ˆ๊ณ , ์ด๋ฅผ ํ†ตํ•ด ๋” ๊ฐ•๋ ฅํ•œ ๊ฒฝ์Ÿ ์šฐ์œ„๋ฅผ ํ™•๋ณดํ–ˆ์Šต๋‹ˆ๋‹ค.

์ œํ’ˆ์„ ํ™œ์šฉํ•˜๊ณ  ์žˆ์œผ๋ฉฐ, ์•ž์„œ ๋ง์”€๋“œ๋ฆฐ ๊ฒƒ์ฒ˜๋Ÿผ ๋ธŒ๋žœ๋“œ ์ „๋ฐ˜์— ๊ฑธ์ณ ๊ณต๊ธ‰์„ ํ™•๋Œ€ํ•˜๋ฉด์„œ ์ „ํ™˜์œจ์„ ๋†’์ด๊ธฐ ์œ„ํ•œ ๋งˆ์ฐฐ ์š”์†Œ๋“ค์„ ์ œ๊ฑฐํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๊ถ๊ทน์ ์œผ๋กœ ์ด๋Š” ์‚ฌ์—… ์ „๋ฐ˜์˜ ๋‹จ์œ„ ๊ฒฝ์ œ์„ฑ์„ ๊ฐœ์„ ํ•˜๊ณ  ์žˆ์œผ๋ฉฐ, ์ด๊ฒƒ์ด ๋ฐ”๋กœ ์ˆ˜์ต์„ฑ์„ ๊ฒฌ์ธํ•˜๊ณ  ์žˆ๋Š” ์š”์ธ์ž…๋‹ˆ๋‹ค. ๊ทœ๋ชจ์™€ ์ˆ˜์ต์„ฑ์„ ๋™๋ฐ˜ํ•œ ์„ฑ์žฅ ๊ฐ€์†ํ™”๋ฅผ ๋ณด๋ฉด์„œ, ์ด๊ฒƒ์ด ๊ธ€๋กœ๋ฒŒ ๋ฆฌ๋”์‹ญ์„ ํ™•๋ณดํ•˜๊ธฐ ์œ„ํ•œ ์ถ”๊ฐ€ ํˆฌ์ž์˜ ์œ ์—ฐ์„ฑ์„ ์ œ๊ณตํ•œ๋‹ค๊ณ  ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค. ์šด์˜ ๋ชจ๋ธ์ด ํšจ๊ณผ๋ฅผ ๋ฐœํœ˜ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์šฐ๋ฆฌ ๋ฐ์ดํ„ฐ์—์„œ ์ด๋ฅผ ํ™•์ธํ•  ์ˆ˜ ์žˆ๊ณ , ์™ธ๋ถ€์—์„œ๋„ ๋ช…ํ™•ํžˆ ๋ณด์ด๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์—ฌํ–‰ ์—…๊ณ„ ๋ˆ„๊ตฌ์™€ ์ด์•ผ๊ธฐ๋ฅผ ๋‚˜๋ˆ ๋„ ์ฒดํ—˜(Experiences)์˜ ํŒŒ์›Œ์™€ ๊ทธ๊ฒƒ์ด ๋‹ค๋ฅธ ๋ชจ๋“  ์นดํ…Œ๊ณ ๋ฆฌ๋ฅผ ๊ฒฌ์ธํ•˜๋Š” ๋ฐฉ์‹์— ๋Œ€ํ•ด ์ด์•ผ๊ธฐํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๊ฐ€ ์ •๊ณก์„ ์ฐ”๋ €๋‹ค๊ณ  ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค.

์ด ๋ถ„์•ผ์˜ ๋‹ค๋ฅธ ๊ฒฝ์Ÿ์‚ฌ๋“ค๊ณผ ๋น„๊ตํ•˜๋ฉด ์ •๋ง ํฅ๋ฏธ๋กœ์šด๋ฐ, ์šฐ๋ฆฌ์˜ ์œ„์น˜๋ฅผ ๋ณด๋ฉด ์šฐ๋ฆฌ๊ฐ€ ์ด ๋ถ„์•ผ์—์„œ ๊ฐ€์žฅ ์ˆ˜์ต์„ฑ์ด ๋†’์€ ์ฒดํ—˜ ํ”Œ๋ ˆ์ด์–ด์ž…๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๋Š” ๊ฐ€์žฅ ๊ฐ•๋ ฅํ•œ ์‹œ์žฅ์—์„œ ์ถœ๋ฐœํ–ˆ๊ณ , ์ด๋Š” ๋‹ค๋ฅธ ์‹œ์žฅ์œผ๋กœ ํ™•์žฅํ•  ์ˆ˜ ์žˆ๋Š” ๊ธฐํšŒ๋ฅผ ์ œ๊ณตํ•ฉ๋‹ˆ๋‹ค. ๋‹จ์œ„ ๊ฒฝ์ œ์„ฑ(unit economics)๋„ ๊ฐœ์„ ๋˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์ˆ˜์š”๋ฅผ ํ™•๋ณดํ•˜๊ณ  ๊ณต๊ธ‰์œผ๋กœ ์ด๋ฅผ ์ถฉ์กฑ์‹œํ‚ฌ ์ˆ˜ ์žˆ๋Š” ์šฐ๋ฆฌ์˜ ์—ญ๋Ÿ‰, ๊ทธ๋ฆฌ๊ณ  TAM(Total Addressable Market, ์ „์ฒด ์‹œ์žฅ ๊ทœ๋ชจ) ์„ฑ์žฅ์„ ํ™•๋Œ€ํ•  ์ˆ˜ ์žˆ๋Š” ๋Šฅ๋ ฅ์„ ๊ณ ๋ คํ•  ๋•Œ, ์ƒˆ๋กœ์šด ์ง€์—ญ๊ณผ ์นดํ…Œ๊ณ ๋ฆฌ๋กœ์˜ ์ง„์ถœ์„ ํ†ตํ•ด ์šฐ๋ฆฌ๋Š” ์ฒดํ—˜ ์‚ฌ์—…์— ์ง‘์ค‘ ํˆฌ์žํ•  ์ˆ˜ ์žˆ๋Š” ๋งค์šฐ ์œ ๋ฆฌํ•œ ์œ„์น˜์— ์žˆ์Šต๋‹ˆ๋‹ค. ์‹œ๊ฐ„์ด ์ง€๋‚จ์— ๋”ฐ๋ผ ์„ฑ์žฅ๊ณผ ์ˆ˜์ต์„ฑ์„ ๋ชจ๋‘ ๊ฐ€์†ํ™”ํ•  ์ˆ˜ ์žˆ๋Š” ์ž์›๊ณผ ํˆฌ์ž๋ฅผ ์ถ”๊ฐ€ํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค.
Chief Financial Officer: Yes. The only thing I'd add on to that, Eric, would be a little bit about specifically in the marketing approach to add on. I think a few fundamental things about the category. One, we believe, obviously, it's very large, as Matt said, but the awareness is still relatively low. And so I think it is how you find intent, how you convert that intent. And we see that intent primarily through the paid channels. And I think we have exceedingly good teams that are good at those conversions importantly, importing that -- those wins over to both our points of sale at Viator and Tripadvisor. And so really, we have to follow that intent and convert that where we can. And that is really the basis of how we think about our ROIs in the paid channels. We understand that as an investment in a new user, particularly a new user in the category, and it's all then how you drive that repeat behavior. And how we target those ROIs is just based on where we see our long-term margin progression and target margin can be over the long period of time. And that's the formation of how we think about our ROIs.**Chief Financial Officer:** ๋„ค, ์—๋ฆญ, ๊ฑฐ๊ธฐ์— ๋งˆ์ผ€ํŒ… ์ ‘๊ทผ ๋ฐฉ์‹์— ๋Œ€ํ•ด ์กฐ๊ธˆ ๋” ๊ตฌ์ฒด์ ์œผ๋กœ ๋ง์”€๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค. ์ด ์นดํ…Œ๊ณ ๋ฆฌ์˜ ๋ช‡ ๊ฐ€์ง€ ๊ธฐ๋ณธ์ ์ธ ํŠน์ง•์„ ๋ณด๋ฉด, ์ฒซ์งธ๋กœ ๋งคํŠธ๊ฐ€ ๋งํ–ˆ๋“ฏ์ด ์‹œ์žฅ ๊ทœ๋ชจ๋Š” ๋งค์šฐ ํฌ์ง€๋งŒ, ์•„์ง ์ธ์ง€๋„๋Š” ์ƒ๋Œ€์ ์œผ๋กœ ๋‚ฎ๋‹ค๊ณ  ๋ด…๋‹ˆ๋‹ค. ๋”ฐ๋ผ์„œ ํ•ต์‹ฌ์€ ๊ณ ๊ฐ์˜ ๋‹ˆ์ฆˆ๋ฅผ ์–ด๋–ป๊ฒŒ ์ฐพ์•„๋‚ด๊ณ , ๊ทธ ๋‹ˆ์ฆˆ๋ฅผ ์–ด๋–ป๊ฒŒ ์ „ํ™˜์‹œํ‚ค๋А๋ƒ์ž…๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๋Š” ๊ทธ๋Ÿฌํ•œ ๋‹ˆ์ฆˆ๊ฐ€ ์ฃผ๋กœ ์œ ๋ฃŒ ์ฑ„๋„์„ ํ†ตํ•ด ๋‚˜ํƒ€๋‚œ๋‹ค๊ณ  ๋ณด๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ์šฐ๋ฆฌ๋Š” ๊ทธ๋Ÿฌํ•œ ์ „ํ™˜์„ ๋งค์šฐ ์ž˜ ์ˆ˜ํ–‰ํ•˜๋Š” ํŒ€์„ ๋ณด์œ ํ•˜๊ณ  ์žˆ์œผ๋ฉฐ, ์ค‘์š”ํ•œ ๊ฒƒ์€ ๊ทธ ์„ฑ๊ณผ๋ฅผ ๋ฐ”์ด์—์ดํ„ฐ์™€ ํŠธ๋ฆฝ์–ด๋“œ๋ฐ”์ด์ € ์–‘์ชฝ์˜ ํŒ๋งค ์ฑ„๋„๋กœ ๊ฐ€์ ธ์˜จ๋‹ค๋Š” ์ ์ž…๋‹ˆ๋‹ค. ๊ฒฐ๊ตญ ์šฐ๋ฆฌ๋Š” ๊ทธ ๋‹ˆ์ฆˆ๋ฅผ ๋”ฐ๋ผ๊ฐ€์„œ ๊ฐ€๋Šฅํ•œ ๊ณณ์—์„œ ์ „ํ™˜์‹œ์ผœ์•ผ ํ•ฉ๋‹ˆ๋‹ค. ์ด๊ฒƒ์ด ๋ฐ”๋กœ ์œ ๋ฃŒ ์ฑ„๋„์—์„œ ROI๋ฅผ ์ƒ๊ฐํ•˜๋Š” ์šฐ๋ฆฌ์˜ ๊ธฐ๋ณธ ๋ฐฉ์‹์ž…๋‹ˆ๋‹ค. ์‹ ๊ทœ ์‚ฌ์šฉ์ž, ํŠนํžˆ ํ•ด๋‹น ์นดํ…Œ๊ณ ๋ฆฌ์˜ ์‹ ๊ทœ ์‚ฌ์šฉ์ž์— ๋Œ€ํ•œ ํˆฌ์ž๋กœ ์ดํ•ดํ•˜๊ณ  ์žˆ์œผ๋ฉฐ, ๊ทธ ๋‹ค์Œ์€ ์žฌ๊ตฌ๋งค ํ–‰๋™์„ ์–ด๋–ป๊ฒŒ ์œ ๋„ํ•˜๋А๋ƒ์˜ ๋ฌธ์ œ์ž…๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ROI ๋ชฉํ‘œ๋ฅผ ์„ค์ •ํ•˜๋Š” ๋ฐฉ์‹์€ ์žฅ๊ธฐ์ ์ธ ๋งˆ์ง„ ๊ฐœ์„  ์ถ”์ด์™€ ์žฅ๊ธฐ๊ฐ„์— ๊ฑธ์ณ ๋‹ฌ์„ฑ ๊ฐ€๋Šฅํ•œ ๋ชฉํ‘œ ๋งˆ์ง„์„ ์–ด๋””์—์„œ ๋ณด๋А๋ƒ์— ๊ธฐ๋ฐ˜ํ•ฉ๋‹ˆ๋‹ค. ์ด๊ฒƒ์ด ๋ฐ”๋กœ ์ €ํฌ๊ฐ€ ROI์— ๋Œ€ํ•ด ์ƒ๊ฐํ•˜๋Š” ๋ฐฉ์‹์˜ ๊ธฐ๋ณธ ํ‹€์ž…๋‹ˆ๋‹ค.
Operator: Our next question comes from the line of Naved Khan with B. Riley Securities.**Operator:** ๋‹ค์Œ ์งˆ๋ฌธ์€ B. Riley Securities์˜ Naved Khan ๋‹˜์œผ๋กœ๋ถ€ํ„ฐ ๋ฐ›์•˜์Šต๋‹ˆ๋‹ค.
Naved Khan: B. Riley Securities, Inc., Research Division Great. I have a question on the Experiences margin expansion. I think you're guiding to a few hundred basis points of EBITDA margin expansion in Experiences. And my question is about the fact that you mentioned repeat bookings are up from the previously acquired cohorts, why not double down on customer acquisition versus giving back some on the EBITDA margin? Why not just optimize for long-term customer growth and maximize the potential there? And then second question is, I think you mentioned that you expect that SEO will be less than 10% of the traffic for 2026. How should we think about that and your long-term sort of margin view of maybe this business operating at around mid-20s EBITDA margin? Just give us your thoughts there.**Naved Khan:** ์ข‹์Šต๋‹ˆ๋‹ค. Experiences ๋ถ€๋ฌธ์˜ ๋งˆ์ง„ ํ™•๋Œ€์— ๋Œ€ํ•ด ์งˆ๋ฌธ๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค. Experiences์—์„œ ์ˆ˜๋ฐฑ ๋ฒ ์ด์‹œ์Šค ํฌ์ธํŠธ์˜ EBITDA ๋งˆ์ง„ ํ™•๋Œ€๋ฅผ ๊ฐ€์ด๋˜์Šค๋กœ ์ œ์‹œํ•˜์‹  ๊ฒƒ์œผ๋กœ ์•Œ๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์งˆ๋ฌธ์€ ์ด์ „์— ํ™•๋ณดํ•œ ๊ณ ๊ฐ ์ฝ”ํ˜ธํŠธ๋“ค์˜ ์žฌ์˜ˆ์•ฝ๋ฅ ์ด ์ฆ๊ฐ€ํ•˜๊ณ  ์žˆ๋‹ค๊ณ  ๋ง์”€ํ•˜์…จ๋Š”๋ฐ, EBITDA ๋งˆ์ง„์„ ์ผ๋ถ€ ํ™˜์›ํ•˜๋Š” ๋Œ€์‹  ๊ณ ๊ฐ ํ™•๋ณด์— ๋” ์ง‘์ค‘ํ•˜์ง€ ์•Š๋Š” ์ด์œ ๊ฐ€ ๊ถ๊ธˆํ•ฉ๋‹ˆ๋‹ค. ์žฅ๊ธฐ์ ์ธ ๊ณ ๊ฐ ์„ฑ์žฅ์„ ์ตœ์ ํ™”ํ•˜๊ณ  ๊ทธ ์ž ์žฌ๋ ฅ์„ ๊ทน๋Œ€ํ™”ํ•˜๋Š” ๋ฐฉํ–ฅ์œผ๋กœ ๊ฐ€์ง€ ์•Š์œผ์‹œ๋Š” ๊ฑด๊ฐ€์š”?

๋‘ ๋ฒˆ์งธ ์งˆ๋ฌธ์€, 2026๋…„์— SEO๊ฐ€ ์ „์ฒด ํŠธ๋ž˜ํ”ฝ์˜ 10% ๋ฏธ๋งŒ์ด ๋  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒํ•˜์‹ ๋‹ค๊ณ  ๋ง์”€ํ•˜์‹  ๊ฒƒ ๊ฐ™์€๋ฐ์š”. ์ด ๋ถ€๋ถ„๊ณผ ๊ด€๋ จํ•ด์„œ ์ด ์‚ฌ์—…์ด ์žฅ๊ธฐ์ ์œผ๋กœ 20% ์ค‘๋ฐ˜๋Œ€์˜ EBITDA ๋งˆ์ง„์œผ๋กœ ์šด์˜๋  ๊ฒƒ์ด๋ผ๋Š” ๋งˆ์ง„ ์ „๋ง์„ ์–ด๋–ป๊ฒŒ ์ดํ•ดํ•ด์•ผ ํ• ๊นŒ์š”? ์ด์— ๋Œ€ํ•œ ๊ฒฌํ•ด๋ฅผ ๋“ค๋ ค์ฃผ์‹œ๋ฉด ๊ฐ์‚ฌํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค.
Chief Financial Officer: Yes. I'll hit both and Matt can chime in. So I think the question on growth and profitability, what you're getting at, so I think the profitability this year and Experiences are driven by 2 factors. One, which we believe we can continue to drive efficiencies in our -- in marketing, driven by really product-driven conversion growth operating 2 teams, operating 2 platforms is one. We can drive a lot of efficiencies there. We're excited about that. And then two, as you said, Naved, the natural repeat cohorts that are building in the business. I would just say when we think about our growth profit trade-off, we are not targeting profitability over growth. I think what we have to look at and continue to look at is what is that incremental ROI and marginal ROI for new users, which as I just said, is an investment and we're continuing to look at where we can be smarter and make trade-offs. We made some trade-offs in Q4 that we liked. And so you've seen us demonstrate that into Q4, and we'll continue to be flexible and do that as we move through the year. But listen, when we are sitting primarily in a North American market where new users are, we are always looking at that marginal incremental ROI to see where we can drive more growth at profit levels that make sense based on repeat rates we see. Part of the algorithm, we talked about this last call, we mentioned again this call about how we are expanding our TAM, our addressable TAM by looking at new regions outside of North America, and we're very excited about the work that's underway there. And there's a great example where you could see us leaning into marketing spend as we are growing more aggressively in a new geo. And we'll absolutely update you with that -- with our progress as we move forward with that. But I think we're remaining very nimble and open-minded as we think about the growth algorithm. Secondly, on SEO, I think it's just very important that we do see the Experiences business not having a major reliance on SEO. And most of the SEO is coming through the CA channel today, but we are expecting on a combined basis to be that below 10%, as I mentioned on the call. So when we think about long-term margin progression, we're not relying on SEO to hit our long-term margin target. What we are relying on is continued progress and all the things we just talked about, which is marketing leverage, the 2 platforms being able to leverage the brands more effectively in the paid channels, wherever they may be, finding new paid channels outside of SEM, which we're excited about the progress there. And it's the continued maturation of our repeat cohorts that are building very nicely. So all those ladder up to, we believe, feel very strongly still about our long-term margin progression, and we're excited about the growth trade-ups we have to make to get there.**Chief Financial Officer:** ๋„ค, ๋‘ ๊ฐ€์ง€ ์งˆ๋ฌธ ๋ชจ๋‘ ๋‹ต๋ณ€๋“œ๋ฆฌ๊ณ  Matt๋„ ๋ณด์ถฉํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค. ๋จผ์ € ์„ฑ์žฅ๊ณผ ์ˆ˜์ต์„ฑ์— ๋Œ€ํ•œ ์งˆ๋ฌธ์ธ๋ฐ์š”, ์˜ฌํ•ด Experiences์˜ ์ˆ˜์ต์„ฑ์€ ๋‘ ๊ฐ€์ง€ ์š”์ธ์— ์˜ํ•ด ์ฃผ๋„๋˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์ฒซ์งธ๋Š” ๋งˆ์ผ€ํŒ… ํšจ์œจ์„ฑ์„ ์ง€์†์ ์œผ๋กœ ๊ฐœ์„ ํ•  ์ˆ˜ ์žˆ๋‹ค๊ณ  ๋ฏฟ๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์ด๋Š” ์ œํ’ˆ ์ค‘์‹ฌ์˜ ์ „ํ™˜์œจ ์„ฑ์žฅ, ๋‘ ๊ฐœ ํŒ€ ์šด์˜, ๋‘ ๊ฐœ ํ”Œ๋žซํผ ์šด์˜์—์„œ ๋น„๋กฏ๋ฉ๋‹ˆ๋‹ค. ์—ฌ๊ธฐ์„œ ๋งŽ์€ ํšจ์œจ์„ฑ์„ ์ฐฝ์ถœํ•  ์ˆ˜ ์žˆ๊ณ , ์ด ๋ถ€๋ถ„์ด ๊ธฐ๋Œ€๋ฉ๋‹ˆ๋‹ค. ๋‘˜์งธ๋Š” Naved๋‹˜๊ป˜์„œ ๋ง์”€ํ•˜์‹  ๊ฒƒ์ฒ˜๋Ÿผ ์‚ฌ์—…์—์„œ ์ž์—ฐ์Šค๋Ÿฝ๊ฒŒ ํ˜•์„ฑ๋˜๊ณ  ์žˆ๋Š” ์žฌ๊ตฌ๋งค ์ฝ”ํ˜ธํŠธ์ž…๋‹ˆ๋‹ค. ๋‹ค๋งŒ ์„ฑ์žฅ๊ณผ ์ˆ˜์ต์˜ ํŠธ๋ ˆ์ด๋“œ์˜คํ”„๋ฅผ ๊ณ ๋ คํ•  ๋•Œ, ์šฐ๋ฆฌ๋Š” ์„ฑ์žฅ๋ณด๋‹ค ์ˆ˜์ต์„ฑ์„ ์šฐ์„ ์‹œํ•˜๋Š” ๊ฒƒ์€ ์•„๋‹™๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๊ฐ€ ๊ณ„์†ํ•ด์„œ ์ฃผ๋ชฉํ•˜๊ณ  ์žˆ๋Š” ๊ฒƒ์€ ์‹ ๊ทœ ์‚ฌ์šฉ์ž ํ™•๋ณด์— ๋Œ€ํ•œ ์ฆ๋ถ„ ROI์™€ ํ•œ๊ณ„ ROI์ž…๋‹ˆ๋‹ค. ๋ฐฉ๊ธˆ ๋ง์”€๋“œ๋ฆฐ ๊ฒƒ์ฒ˜๋Ÿผ ์ด๊ฒƒ์€ ํˆฌ์ž์ด๋ฉฐ, ์šฐ๋ฆฌ๋Š” ์–ด๋””์„œ ๋” ํ˜„๋ช…ํ•˜๊ฒŒ ์ ‘๊ทผํ•˜๊ณ  ํŠธ๋ ˆ์ด๋“œ์˜คํ”„๋ฅผ ๋งŒ๋“ค ์ˆ˜ ์žˆ๋Š”์ง€ ๊ณ„์† ๊ฒ€ํ† ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. 4๋ถ„๊ธฐ์— ์šฐ๋ฆฌ๊ฐ€ ๋งŒ์กฑ์Šค๋Ÿฌ์šด ๋ช‡ ๊ฐ€์ง€ ํŠธ๋ ˆ์ด๋“œ์˜คํ”„๋ฅผ ์‹คํ–‰ํ–ˆ๊ณ , ๊ทธ ๊ฒฐ๊ณผ๋ฅผ 4๋ถ„๊ธฐ ์‹ค์ ์—์„œ ํ™•์ธํ•˜์…จ์„ ๊ฒ๋‹ˆ๋‹ค. ์˜ฌํ•ด ๋‚ด๋‚ด ๊ณ„์†ํ•ด์„œ ์œ ์—ฐํ•˜๊ฒŒ ๋Œ€์‘ํ•ด ๋‚˜๊ฐˆ ๊ฒƒ์ž…๋‹ˆ๋‹ค.

ํ•˜์ง€๋งŒ ๋ช…์‹ฌํ•˜์…”์•ผ ํ•  ๊ฒƒ์€, ์šฐ๋ฆฌ๊ฐ€ ์ฃผ๋กœ ์‹ ๊ทœ ์‚ฌ์šฉ์ž๊ฐ€ ์žˆ๋Š” ๋ถ๋ฏธ ์‹œ์žฅ์— ์ง‘์ค‘ํ•˜๊ณ  ์žˆ๊ธฐ ๋•Œ๋ฌธ์—, ํ•ญ์ƒ ํ•œ๊ณ„ ์ฆ๋ถ„ ROI๋ฅผ ๋ฉด๋ฐ€ํžˆ ์‚ดํŽด๋ณด๋ฉด์„œ ์šฐ๋ฆฌ๊ฐ€ ํ™•์ธํ•˜๋Š” ์žฌ๊ตฌ๋งค์œจ์„ ๊ธฐ๋ฐ˜์œผ๋กœ ํ•ฉ๋ฆฌ์ ์ธ ์ˆ˜์ต์„ฑ ์ˆ˜์ค€์—์„œ ๋” ๋งŽ์€ ์„ฑ์žฅ์„ ์ด๋Œ์–ด๋‚ผ ์ˆ˜ ์žˆ๋Š” ๋ฐฉ๋ฒ•์„ ์ฐพ๊ณ  ์žˆ๋‹ค๋Š” ์ ์ž…๋‹ˆ๋‹ค. ์•Œ๊ณ ๋ฆฌ์ฆ˜์˜ ์ผ๋ถ€๋กœ์„œ, ์ง€๋‚œ ์ฝœ์—์„œ ๋ง์”€๋“œ๋ ธ๊ณ  ์ด๋ฒˆ ์ฝœ์—์„œ๋„ ๋‹ค์‹œ ์–ธ๊ธ‰ํ–ˆ๋“ฏ์ด, ๋ถ๋ฏธ ์™ธ ์‹ ๊ทœ ์ง€์—ญ์„ ๊ฒ€ํ† ํ•˜๋ฉด์„œ ์šฐ๋ฆฌ์˜ ์ฃผ์†Œ ๊ฐ€๋Šฅ ์‹œ์žฅ(addressable TAM)์„ ์–ด๋–ป๊ฒŒ ํ™•๋Œ€ํ•˜๊ณ  ์žˆ๋Š”์ง€ ๋ง์”€๋“œ๋ ธ์Šต๋‹ˆ๋‹ค. ๊ทธ์ชฝ์—์„œ ์ง„ํ–‰ ์ค‘์ธ ์ž‘์—…์— ๋Œ€ํ•ด ๋งค์šฐ ๊ธฐ๋Œ€ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์ƒˆ๋กœ์šด ์ง€์—ญ์—์„œ ๋” ๊ณต๊ฒฉ์ ์œผ๋กœ ์„ฑ์žฅํ•˜๋ฉด์„œ ๋งˆ์ผ€ํŒ… ์ง€์ถœ์„ ๋Š˜๋ฆฌ๋Š” ์ข‹์€ ์‚ฌ๋ก€๋ฅผ ๋ณด์‹ค ์ˆ˜ ์žˆ์„ ๊ฒƒ์ž…๋‹ˆ๋‹ค. ์ง„ํ–‰ ์ƒํ™ฉ์— ๋Œ€ํ•ด์„œ๋Š” ์•ž์œผ๋กœ ๋ฐ˜๋“œ์‹œ ์—…๋ฐ์ดํŠธ ๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค. ์„ฑ์žฅ ์•Œ๊ณ ๋ฆฌ์ฆ˜์„ ์ƒ๊ฐํ•  ๋•Œ ๋งค์šฐ ๊ธฐ๋ฏผํ•˜๊ณ  ์—ด๋ฆฐ ์ž์„ธ๋ฅผ ์œ ์ง€ํ•˜๊ณ  ์žˆ๋‹ค๊ณ  ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค.

๋‘ ๋ฒˆ์งธ๋กœ SEO ๊ด€๋ จํ•ด์„œ๋Š”, Experiences ์‚ฌ์—…์ด SEO์— ํฌ๊ฒŒ ์˜์กดํ•˜์ง€ ์•Š๋Š”๋‹ค๋Š” ์ ์„ ํ™•์ธํ•˜๋Š” ๊ฒƒ์ด ๋งค์šฐ ์ค‘์š”ํ•˜๋‹ค๊ณ  ๋ด…๋‹ˆ๋‹ค. ํ˜„์žฌ SEO์˜ ๋Œ€๋ถ€๋ถ„์€ CA ์ฑ„๋„์„ ํ†ตํ•ด ๋ฐœ์ƒํ•˜๊ณ  ์žˆ์ง€๋งŒ, ํ†ตํ•ฉ ๊ธฐ์ค€์œผ๋กœ 10% ๋ฏธ๋งŒ์ด ๋  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์ œ๊ฐ€ ์ปจํผ๋Ÿฐ์Šค ์ฝœ์—์„œ ๋ง์”€๋“œ๋ฆฐ ๊ฒƒ์ฒ˜๋Ÿผ์š”. ์žฅ๊ธฐ์ ์ธ ๋งˆ์ง„ ๊ฐœ์„ ์„ ์ƒ๊ฐํ•  ๋•Œ, ์šฐ๋ฆฌ๋Š” ์žฅ๊ธฐ ๋งˆ์ง„ ๋ชฉํ‘œ ๋‹ฌ์„ฑ์„ SEO์— ์˜์กดํ•˜์ง€ ์•Š์Šต๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๊ฐ€ ์˜์กดํ•˜๋Š” ๊ฒƒ์€ ๋ฐฉ๊ธˆ ๋ง์”€๋“œ๋ฆฐ ๋ชจ๋“  ๋ถ€๋ถ„์—์„œ์˜ ์ง€์†์ ์ธ ์ง„์ „์ž…๋‹ˆ๋‹ค. ๋งˆ์ผ€ํŒ… ๋ ˆ๋ฒ„๋ฆฌ์ง€, ๋‘ ํ”Œ๋žซํผ์ด ์œ ๋ฃŒ ์ฑ„๋„์—์„œ ๋ธŒ๋žœ๋“œ๋ฅผ ๋” ํšจ๊ณผ์ ์œผ๋กœ ํ™œ์šฉํ•  ์ˆ˜ ์žˆ๋Š” ๋Šฅ๋ ฅ, SEM ์™ธ์˜ ์ƒˆ๋กœ์šด ์œ ๋ฃŒ ์ฑ„๋„ ๋ฐœ๊ตด ๋“ฑ์ด์ฃ . ์ด ๋ถ€๋ถ„์—์„œ์˜ ์ง„์ „์— ๋Œ€ํ•ด ๊ธฐ๋Œ€ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ๋งค์šฐ ์ข‹์€ ์„ฑ๊ณผ๋ฅผ ๋ณด์ด๊ณ  ์žˆ๋Š” ์žฌ๊ตฌ๋งค ์ฝ”ํ˜ธํŠธ์˜ ์ง€์†์ ์ธ ์„ฑ์ˆ™ํ™”์ž…๋‹ˆ๋‹ค. ์ด ๋ชจ๋“  ๊ฒƒ๋“ค์ด ๊ฒฐ๊ตญ ์šฐ๋ฆฌ์˜ ์žฅ๊ธฐ ๋งˆ์ง„ ๊ฐœ์„  ๋ชฉํ‘œ๋กœ ์ด์–ด์ง‘๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๋Š” ์—ฌ์ „ํžˆ ์ด ๋ชฉํ‘œ์— ๋Œ€ํ•ด ๋งค์šฐ ํ™•๊ณ ํ•œ ๋ฏฟ์Œ์„ ๊ฐ€์ง€๊ณ  ์žˆ์œผ๋ฉฐ, ์ด๋ฅผ ๋‹ฌ์„ฑํ•˜๊ธฐ ์œ„ํ•ด ํ•„์š”ํ•œ ์„ฑ์žฅ ํˆฌ์ž ๊ฒฐ์ •๋“ค์— ๋Œ€ํ•ด ๊ธฐ๋Œ€ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
Operator: Our next question comes from the line of Nafeesa Gupta with Bank of America.**Operator:** ๋‹ค์Œ ์งˆ๋ฌธ์€ ๋ฑ…ํฌ์˜ค๋ธŒ์•„๋ฉ”๋ฆฌ์นด์˜ ๋‚˜ํ”ผ์‚ฌ ๊ตฝํƒ€ ์• ๋„๋ฆฌ์ŠคํŠธ๋กœ๋ถ€ํ„ฐ ๋ฐ›์•˜์Šต๋‹ˆ๋‹ค.
Nafeesa Gupta: BofA Securities, Research Division Matt, could you tell us more about this AI-native MVP that you launched in the fourth quarter and how that is different from your earlier Trip Planner? And then I have one more after this.**Nafeesa Gupta:** BofA Securities ๋ฆฌ์„œ์น˜ ๋ถ€๋ฌธ์—์„œ ์งˆ๋ฌธ ์ฃผ์‹  ๋‚ด์šฉ์— ๋‹ต๋ณ€๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค. 4๋ถ„๊ธฐ์— ์ถœ์‹œํ•œ AI ๋„ค์ดํ‹ฐ๋ธŒ MVP(Minimum Viable Product, ์ตœ์†Œ๊ธฐ๋Šฅ์ œํ’ˆ)์— ๋Œ€ํ•ด ์ข€ ๋” ์ž์„ธํžˆ ๋ง์”€๋“œ๋ฆฌ๊ณ , ๊ธฐ์กด ์—ฌํ–‰ ํ”Œ๋ž˜๋„ˆ์™€ ์–ด๋–ป๊ฒŒ ๋‹ค๋ฅธ์ง€ ์„ค๋ช…ํ•ด ๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ์ถ”๊ฐ€ ์งˆ๋ฌธ๋„ ์žˆ์œผ์‹œ๋‹ค๊ณ  ํ•˜์…จ๋„ค์š”.
Matthew Goldberg: President, CEO & Director Yes. Did you say you had a second question? Go ahead and ask it.**Matthew Goldberg:** ๋„ค, ๋‘ ๋ฒˆ์งธ ์งˆ๋ฌธ์ด ์žˆ์œผ์‹œ๋‹ค๊ณ  ํ•˜์…จ๋‚˜์š”? ๋ง์”€ํ•ด ์ฃผ์‹œ๊ธฐ ๋ฐ”๋ž๋‹ˆ๋‹ค.
Nafeesa Gupta: BofA Securities, Research Division Yes. So I just want to understand about the economics that you're seeing from the large AI platforms in terms of user acquisition? And also, how are you thinking about monetizing your users to view data that you have from Tripadvisor core?**Nafeesa Gupta:**

๋„ค, ๋Œ€ํ˜• AI ํ”Œ๋žซํผ๋“ค๋กœ๋ถ€ํ„ฐ ๋ณด๊ณ  ์žˆ๋Š” ์‚ฌ์šฉ์ž ํ™•๋ณด ์ธก๋ฉด์˜ ๊ฒฝ์ œ์„ฑ์— ๋Œ€ํ•ด ์ดํ•ดํ•˜๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  Tripadvisor ํ•ต์‹ฌ ์‚ฌ์—…์—์„œ ๋ณด์œ ํ•˜๊ณ  ๊ณ„์‹  ๋ฐ์ดํ„ฐ๋ฅผ ํ™œ์šฉํ•ด์„œ ์‚ฌ์šฉ์ž๋“ค์„ ์ˆ˜์ตํ™”ํ•˜๋Š” ๊ฒƒ์— ๋Œ€ํ•ด์„œ๋Š” ์–ด๋–ป๊ฒŒ ์ƒ๊ฐํ•˜๊ณ  ๊ณ„์‹ ๊ฐ€์š”?

Matthew Goldberg: President, CEO & Director Okay. Yes. So on the AI native MVP, what we wanted to do was to shift the way that we deliver AI products to our customers. And so we wanted to be AI first, AI native, use the tools and really reimagine what Tripadvisor could be in a fully AI-native world. So we're going back to our roots. We want to help people validate their travel choices with better recommendations that understand who they are, drive personalization that these recommendations can be better explained through social proof and that they can immediately be more actionable. And so we've been learning off the last quarters and years of our investment in our AI infrastructure and our products. which we're really adding on to our existing product. Now we're going fully AI native to reinvent. And so we like the data that we're learning. We believe that we can build trust in the why behind travel choices. We believe that our UGC, which, as I said, is stable, and we intend to really drive growth there, gives the social proof that users want before they're willing to book. And we think that we can ultimately become that trust layer, whether it be on our own products and services or in partnership with a scaled AI partner. So we're taking a very different approach. The teams have been running really fast. They're extraordinarily lean, and we're iterating on live customer behavior to understand how we can improve and drive that conversion and that revenue. I will say we're live to a slice of our audience. So it's still early. But in Q4, we saw that the approach drove multiples higher engagement with users than our prior AI travel assistant on the site and had good early monetization signals. Now that can be applied to whether you're planning or whether you're in destination. So when travelers are in destination, they have a lot of last-minute decisions around what they want to do, what they want to see, what they want to eat, but availability, pricing and logistics are tricky, especially in experiences. So we're leveraging our assets there to help travelers experience the destination better and really testing what's around me now, geo aware recommendations, proactive offers to drive incremental demand, making it much easier to book and access real-time customer support, and we think that's going to drive some good activity. And your second question was how are we going to leverage our -- I think our UGC to drive -- can you just repeat the second question?**Matthew Goldberg:** ๋„ค, AI ๋„ค์ดํ‹ฐ๋ธŒ MVP์— ๋Œ€ํ•ด ๋ง์”€๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค. ์ €ํฌ๊ฐ€ ํ•˜๊ณ ์ž ํ–ˆ๋˜ ๊ฒƒ์€ ๊ณ ๊ฐ์—๊ฒŒ AI ์ œํ’ˆ์„ ์ œ๊ณตํ•˜๋Š” ๋ฐฉ์‹ ์ž์ฒด๋ฅผ ์ „ํ™˜ํ•˜๋Š” ๊ฒƒ์ด์—ˆ์Šต๋‹ˆ๋‹ค. AI ์šฐ์„ , AI ๋„ค์ดํ‹ฐ๋ธŒ๋กœ ๊ฐ€๊ณ , ๊ด€๋ จ ๋„๊ตฌ๋“ค์„ ํ™œ์šฉํ•ด์„œ ์™„์ „ํ•œ AI ๋„ค์ดํ‹ฐ๋ธŒ ํ™˜๊ฒฝ์—์„œ ํŠธ๋ฆฝ์–ด๋“œ๋ฐ”์ด์ €๊ฐ€ ์–ด๋–ค ๋ชจ์Šต์ผ ์ˆ˜ ์žˆ์„์ง€ ๊ทผ๋ณธ๋ถ€ํ„ฐ ๋‹ค์‹œ ์ƒ์ƒํ•ด๋ณด๊ณ ์ž ํ–ˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋ž˜์„œ ์ €ํฌ๋Š” ์›์ ์œผ๋กœ ๋Œ์•„๊ฐ€๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์‚ฌ๋žŒ๋“ค์ด ์—ฌํ–‰ ์„ ํƒ์„ ๊ฒ€์ฆํ•  ์ˆ˜ ์žˆ๋„๋ก ๋•๋˜, ๊ณ ๊ฐ ๊ฐœ๊ฐœ์ธ์„ ์ดํ•ดํ•˜๋Š” ๋” ๋‚˜์€ ์ถ”์ฒœ์„ ์ œ๊ณตํ•˜๊ณ , ๊ฐœ์ธํ™”๋ฅผ ์ถ”์ง„ํ•˜๋ฉฐ, ์ด๋Ÿฌํ•œ ์ถ”์ฒœ๋“ค์ด ์†Œ์…œ ํ”„๋ฃจํ”„(social proof)๋ฅผ ํ†ตํ•ด ๋” ์ž˜ ์„ค๋ช…๋˜๊ณ  ์ฆ‰์‹œ ์‹คํ–‰ ๊ฐ€๋Šฅํ•˜๋„๋ก ๋งŒ๋“ค๊ณ ์ž ํ•ฉ๋‹ˆ๋‹ค. ์ง€๋‚œ ๋ถ„๊ธฐ๋“ค๊ณผ ์ˆ˜๋…„๊ฐ„ AI ์ธํ”„๋ผ์™€ ์ œํ’ˆ์— ํˆฌ์žํ•˜๋ฉด์„œ ๋ฐฐ์šด ๊ฒƒ๋“ค์„ ํ™œ์šฉํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๊ธฐ์กด์—๋Š” ๊ธฐ์กด ์ œํ’ˆ์— ๋ง๋ถ™์ด๋Š” ๋ฐฉ์‹์ด์—ˆ๋‹ค๋ฉด, ์ด์ œ๋Š” ์™„์ „ํžˆ AI ๋„ค์ดํ‹ฐ๋ธŒ๋กœ ๊ฐ€์„œ ์žฌ์ฐฝ์กฐํ•˜๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค. ์ง€๊ธˆ๊นŒ์ง€ ํ™•๋ณดํ•œ ๋ฐ์ดํ„ฐ๊ฐ€ ๋งค์šฐ ๊ธ์ •์ ์ž…๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๋Š” ์—ฌํ–‰ ์„ ํƒ์˜ ์ด์œ ์— ๋Œ€ํ•œ ์‹ ๋ขฐ๋ฅผ ๊ตฌ์ถ•ํ•  ์ˆ˜ ์žˆ๋‹ค๊ณ  ๋ฏฟ์Šต๋‹ˆ๋‹ค. ์•ž์„œ ๋ง์”€๋“œ๋ ธ๋“ฏ์ด ์•ˆ์ •์ ์œผ๋กœ ์œ ์ง€๋˜๊ณ  ์žˆ๋Š” ์šฐ๋ฆฌ์˜ UGC(์‚ฌ์šฉ์ž ์ œ์ž‘ ์ฝ˜ํ…์ธ )๋ฅผ ํ†ตํ•ด ์‹ค์งˆ์ ์ธ ์„ฑ์žฅ์„ ๊ฒฌ์ธํ•  ๊ณ„ํš์ด๋ฉฐ, ์ด๋Š” ์‚ฌ์šฉ์ž๋“ค์ด ์˜ˆ์•ฝํ•˜๊ธฐ ์ „์— ์›ํ•˜๋Š” ์‚ฌํšŒ์  ์ฆ๊ฑฐ๋ฅผ ์ œ๊ณตํ•ฉ๋‹ˆ๋‹ค. ๊ถ๊ทน์ ์œผ๋กœ ์šฐ๋ฆฌ๋Š” ์ž์ฒด ์ œํ’ˆ๊ณผ ์„œ๋น„์Šค๋ฅผ ํ†ตํ•ด์„œ๋“ , ๋Œ€๊ทœ๋ชจ AI ํŒŒํŠธ๋„ˆ์™€์˜ ํ˜‘๋ ฅ์„ ํ†ตํ•ด์„œ๋“  ์‹ ๋ขฐ ๋ ˆ์ด์–ด๋กœ ์ž๋ฆฌ์žก์„ ์ˆ˜ ์žˆ๋‹ค๊ณ  ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค.

๊ทธ๋ž˜์„œ ์šฐ๋ฆฌ๋Š” ๋งค์šฐ ์ฐจ๋ณ„ํ™”๋œ ์ ‘๊ทผ ๋ฐฉ์‹์„ ์ทจํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ํŒ€๋“ค์€ ์ •๋ง ๋น ๋ฅด๊ฒŒ ์›€์ง์ด๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๋งค์šฐ ํšจ์œจ์ ์ธ ์กฐ์ง์œผ๋กœ ์šด์˜๋˜๊ณ  ์žˆ์œผ๋ฉฐ, ์‹ค์‹œ๊ฐ„ ๊ณ ๊ฐ ํ–‰๋™ ๋ฐ์ดํ„ฐ๋ฅผ ๊ธฐ๋ฐ˜์œผ๋กœ ๋ฐ˜๋ณต ํ…Œ์ŠคํŠธ๋ฅผ ์ง„ํ–‰ํ•˜๋ฉด์„œ ์ „ํ™˜์œจ๊ณผ ๋งค์ถœ์„ ์–ด๋–ป๊ฒŒ ๊ฐœ์„ ํ•˜๊ณ  ์ฆ๋Œ€์‹œํ‚ฌ ์ˆ˜ ์žˆ๋Š”์ง€ ํŒŒ์•…ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๋‹ค๋งŒ ํ˜„์žฌ๋Š” ์ „์ฒด ๊ณ ๊ฐ ์ค‘ ์ผ๋ถ€์—๊ฒŒ๋งŒ ์„œ๋น„์Šค๋ฅผ ์ œ๊ณตํ•˜๊ณ  ์žˆ๋‹ค๋Š” ์ ์„ ๋ง์”€๋“œ๋ฆฌ๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค. ์•„์ง์€ ์ดˆ๊ธฐ ๋‹จ๊ณ„์ž…๋‹ˆ๋‹ค. 4๋ถ„๊ธฐ์—๋Š” ์ด ์ ‘๊ทผ ๋ฐฉ์‹์ด ๊ธฐ์กด ์‚ฌ์ดํŠธ์˜ AI ์—ฌํ–‰ ์–ด์‹œ์Šคํ„ดํŠธ๋ณด๋‹ค ํ›จ์”ฌ ๋†’์€ ์‚ฌ์šฉ์ž ์ฐธ์—ฌ๋„๋ฅผ ์ด๋Œ์–ด๋ƒˆ๊ณ , ์ดˆ๊ธฐ ์ˆ˜์ตํ™” ์‹ ํ˜ธ๋„ ๊ธ์ •์ ์ด์—ˆ์Šต๋‹ˆ๋‹ค. ์ด๋Š” ์—ฌํ–‰ ๊ณ„ํš ๋‹จ๊ณ„๋“  ํ˜„์ง€ ์ฒด๋ฅ˜ ์ค‘์ด๋“  ๋ชจ๋‘ ์ ์šฉ ๊ฐ€๋Šฅํ•ฉ๋‹ˆ๋‹ค. ์—ฌํ–‰์ž๋“ค์ด ํ˜„์ง€์— ์žˆ์„ ๋•Œ๋Š” ๋ฌด์—‡์„ ํ• ์ง€, ๋ฌด์—‡์„ ๋ณผ์ง€, ์–ด๋””์„œ ๋จน์„์ง€์— ๋Œ€ํ•œ ๋ง‰ํŒ ๊ฒฐ์ •๋“ค์ด ๋งŽ์ด ํ•„์š”ํ•œ๋ฐ, ํŠนํžˆ ์ฒดํ—˜ ์ƒํ’ˆ์˜ ๊ฒฝ์šฐ ๊ฐ€์šฉ์„ฑ, ๊ฐ€๊ฒฉ, ๋ฌผ๋ฅ˜ ์ธก๋ฉด์ด ๊นŒ๋‹ค๋กญ์Šต๋‹ˆ๋‹ค. ์ €ํฌ๋Š” ์—ฌํ–‰์ž๋“ค์ด ๋ชฉ์ ์ง€๋ฅผ ๋” ์ž˜ ๊ฒฝํ—˜ํ•  ์ˆ˜ ์žˆ๋„๋ก ๋ณด์œ  ์ž์‚ฐ์„ ํ™œ์šฉํ•˜๊ณ  ์žˆ์œผ๋ฉฐ, '๋‚ด ์ฃผ๋ณ€์— ๋ญ๊ฐ€ ์žˆ์ง€'๋ผ๋Š” ์œ„์น˜ ๊ธฐ๋ฐ˜ ์ถ”์ฒœ ๊ธฐ๋Šฅ, ์ฆ๋ถ„ ์ˆ˜์š”๋ฅผ ์ฐฝ์ถœํ•˜๋Š” ์„ ์ œ์  ์˜คํผ, ์˜ˆ์•ฝ ํŽธ์˜์„ฑ ํ–ฅ์ƒ, ์‹ค์‹œ๊ฐ„ ๊ณ ๊ฐ ์ง€์› ์ ‘๊ทผ์„ฑ ๊ฐœ์„  ๋“ฑ์„ ์‹ค์ œ๋กœ ํ…Œ์ŠคํŠธํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์ด๋ฅผ ํ†ตํ•ด ์ƒ๋‹นํ•œ ํ™œ๋™ ์ฆ๊ฐ€๋ฅผ ์ด๋Œ์–ด๋‚ผ ์ˆ˜ ์žˆ์„ ๊ฒƒ์œผ๋กœ ๋ณด๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ๋‘ ๋ฒˆ์งธ ์งˆ๋ฌธ์€ ์ €ํฌ๊ฐ€ ์–ด๋–ป๊ฒŒ... UGC(์‚ฌ์šฉ์ž ์ œ์ž‘ ์ฝ˜ํ…์ธ )๋ฅผ ํ™œ์šฉํ•ด์„œ... ์ฃ„์†กํ•œ๋ฐ ๋‘ ๋ฒˆ์งธ ์งˆ๋ฌธ์„ ๋‹ค์‹œ ํ•œ ๋ฒˆ ๋ง์”€ํ•ด ์ฃผ์‹œ๊ฒ ์Šต๋‹ˆ๊นŒ?
Nafeesa Gupta: BofA Securities, Research Division Yes. I just want to understand what kind of traffic that you're seeing from large platforms and how are you -- what's the economics behind that compared to traditional SEO? And then how do you think about monetizing your user review data that you have, like the large data that you have from users on Tripadvisor?**Nafeesa Gupta:**

๋„ค, ๋Œ€ํ˜• ํ”Œ๋žซํผ๋“ค๋กœ๋ถ€ํ„ฐ ์œ ์ž…๋˜๋Š” ํŠธ๋ž˜ํ”ฝ์ด ์–ด๋–ค์ง€, ๊ทธ๋ฆฌ๊ณ  ๊ธฐ์กด SEO์™€ ๋น„๊ตํ–ˆ์„ ๋•Œ ๊ฒฝ์ œ์„ฑ์€ ์–ด๋–ค์ง€ ๊ถ๊ธˆํ•ฉ๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ํŠธ๋ฆฝ์–ด๋“œ๋ฐ”์ด์ €๊ฐ€ ๋ณด์œ ํ•˜๊ณ  ์žˆ๋Š” ๋ฐฉ๋Œ€ํ•œ ์‚ฌ์šฉ์ž ๋ฆฌ๋ทฐ ๋ฐ์ดํ„ฐ๋ฅผ ์–ด๋–ป๊ฒŒ ์ˆ˜์ตํ™”ํ•  ๊ณ„ํš์ด์‹ ์ง€์š”?

Matthew Goldberg: President, CEO & Director Yes. As I mentioned, the UGC data continues to be solid, and we continue to have both the contributors who are slightly up year-on-year and the contribution, which has been relatively stable year-on-year as a really differentiated quality content and data asset to leverage. We're using that both on our own platforms as well as in our partnerships. And what we're seeing is that as AI traffic comes in, it tends to be higher intent. It tends to be -- these long queries tend to help us get the answers more quickly. And so we are seeing the conversions to be a bit stronger because it's relatively higher intent, we think, lower down the funnel. Now that traffic that we're driving through that AI-first approach is a lower relative percentage of our overall traffic, but it's growing much, much faster, and we're pretty excited about what we can do there, both on our products and through our partnerships ahead. So more to come there. Thank you.**Matthew Goldberg:** ๋„ค, ๋ง์”€๋“œ๋ฆฐ ๊ฒƒ์ฒ˜๋Ÿผ UGC ๋ฐ์ดํ„ฐ๋Š” ๊ณ„์†ํ•ด์„œ ๊ฒฌ์กฐํ•œ ํ๋ฆ„์„ ๋ณด์ด๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๊ธฐ์—ฌ์ž ์ˆ˜๋Š” ์ „๋…„ ๋Œ€๋น„ ์†Œํญ ์ฆ๊ฐ€ํ–ˆ๊ณ , ๊ธฐ์—ฌ๋„๋Š” ์ „๋…„ ๋Œ€๋น„ ๋น„๊ต์  ์•ˆ์ •์ ์œผ๋กœ ์œ ์ง€๋˜๋ฉด์„œ ํ™œ์šฉํ•  ์ˆ˜ ์žˆ๋Š” ์ฐจ๋ณ„ํ™”๋œ ๊ณ ํ’ˆ์งˆ ์ฝ˜ํ…์ธ ์ด์ž ๋ฐ์ดํ„ฐ ์ž์‚ฐ์œผ๋กœ ์ž๋ฆฌ์žก๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์ด๋ฅผ ์ž์‚ฌ ํ”Œ๋žซํผ๋ฟ๋งŒ ์•„๋‹ˆ๋ผ ํŒŒํŠธ๋„ˆ์‹ญ์—์„œ๋„ ํ™œ์šฉํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  AI ํŠธ๋ž˜ํ”ฝ์ด ์œ ์ž…๋  ๋•Œ ๋” ๋†’์€ ์˜๋„(intent)๋ฅผ ๋ณด์ด๋Š” ๊ฒฝํ–ฅ์ด ์žˆ๋‹ค๋Š” ๊ฒƒ์„ ํ™•์ธํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๊ธด ๊ฒ€์ƒ‰์–ด๋“ค์ด ๋” ๋น ๋ฅด๊ฒŒ ๋‹ต๋ณ€์„ ์ฐพ๋Š” ๋ฐ ๋„์›€์ด ๋˜๋Š” ๊ฒฝํ–ฅ์ด ์žˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋ž˜์„œ ์ƒ๋Œ€์ ์œผ๋กœ ๋†’์€ ์˜๋„๋ฅผ ๊ฐ€์ง€๊ณ  ์žˆ๊ณ  ํผ๋„(funnel)์˜ ํ•˜๋‹จ์— ์œ„์น˜ํ•ด ์žˆ๊ธฐ ๋•Œ๋ฌธ์— ์ „ํ™˜์œจ์ด ๋‹ค์†Œ ๋” ๊ฐ•ํ•˜๊ฒŒ ๋‚˜ํƒ€๋‚˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ํ˜„์žฌ AI ์šฐ์„  ์ ‘๊ทผ ๋ฐฉ์‹์„ ํ†ตํ•ด ์œ ๋„ํ•˜๋Š” ํŠธ๋ž˜ํ”ฝ์ด ์ „์ฒด ํŠธ๋ž˜ํ”ฝ์—์„œ ์ฐจ์ง€ํ•˜๋Š” ์ƒ๋Œ€์  ๋น„์ค‘์€ ๋‚ฎ์ง€๋งŒ, ํ›จ์”ฌ ๋” ๋น ๋ฅธ ์†๋„๋กœ ์„ฑ์žฅํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์ž์‚ฌ ์ œํ’ˆ๊ณผ ํŒŒํŠธ๋„ˆ์‹ญ์„ ํ†ตํ•ด ์•ž์œผ๋กœ ์ด ๋ถ€๋ถ„์—์„œ ํ•  ์ˆ˜ ์žˆ๋Š” ์ผ๋“ค์— ๋Œ€ํ•ด ์ƒ๋‹นํžˆ ๊ธฐ๋Œ€ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์ถ”ํ›„ ๋” ๋งŽ์€ ์†Œ์‹์„ ์ „ํ•ด๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค. ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค.
Operator: Our next question comes from the line of Stephen Ju with UBS.**Operator:** ๋‹ค์Œ ์งˆ๋ฌธ์€ UBS์˜ Stephen Ju๋‹˜๊ป˜์„œ ์ฃผ์‹œ๊ฒ ์Šต๋‹ˆ๋‹ค.
Stephen Ju: UBS Investment Bank, Research Division For Viator, I think there was a push for a number of years, if not from yourself, but generally, across the segment to make it progressively less episodic by maybe asking your users to use it in their home markets. So is that proving to be more challenging? Or is it just an awareness factor? Are you getting that activity picking up currently? And because with folks thinking that maybe they should only open Viator only when they travel?**Stephen Ju:** UBS ์ธ๋ฒ ์ŠคํŠธ๋จผํŠธ ๋ฑ…ํฌ, ๋ฆฌ์„œ์น˜ ๋ถ€๋ฌธ์ž…๋‹ˆ๋‹ค. Viator ๊ด€๋ จํ•ด์„œ ์งˆ๋ฌธ๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค. ์ง€๋‚œ ๋ช‡ ๋…„๊ฐ„ ๊ท€์‚ฌ๋ฟ๋งŒ ์•„๋‹ˆ๋ผ ์—…๊ณ„ ์ „๋ฐ˜์ ์œผ๋กœ ์‚ฌ์šฉ์ž๋“ค์ด ์ž๊ตญ ์‹œ์žฅ์—์„œ๋„ ์„œ๋น„์Šค๋ฅผ ์ด์šฉํ•˜๋„๋ก ์œ ๋„ํ•ด์„œ ์ผํšŒ์„ฑ ์‚ฌ์šฉ ํŒจํ„ด์„ ์ ์ง„์ ์œผ๋กœ ์ค„์ด๋ ค๋Š” ๋…ธ๋ ฅ์ด ์žˆ์—ˆ๋˜ ๊ฒƒ์œผ๋กœ ์•Œ๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋Ÿฐ๋ฐ ์ด ๋ถ€๋ถ„์ด ์˜ˆ์ƒ๋ณด๋‹ค ์–ด๋ ค์šด ๊ฒƒ์ธ๊ฐ€์š”, ์•„๋‹ˆ๋ฉด ๋‹จ์ˆœํžˆ ์ธ์ง€๋„ ๋ฌธ์ œ์ธ๊ฐ€์š”? ํ˜„์žฌ ์ด๋Ÿฌํ•œ ํ™œ๋™์ด ์ฆ๊ฐ€ํ•˜๊ณ  ์žˆ๋‚˜์š”? ์‚ฌ๋žŒ๋“ค์ด ์—ฌํ–‰ํ•  ๋•Œ๋งŒ Viator๋ฅผ ์—ด์–ด๋ด์•ผ ํ•œ๋‹ค๊ณ  ์ƒ๊ฐํ•˜๋Š” ๊ฒฝํ–ฅ์ด ์žˆ๋Š” ๊ฒƒ ๊ฐ™์€๋ฐ์š”?
Matthew Goldberg: President, CEO & Director Yes, thanks. We're definitely continuing our work to attract customers who are interested in Experiences wherever they may be, whether that's on a long-haul trip, a domestic short-haul trip closer to home or even in Experiences that they want to have over a long weekend. And of course, our supply is the largest supply available anywhere. So we think that matching that kind of demand is something that we can do. Now we are growing our supply, and it will depend on really going after more local Experiences. And that's something that as we continue to invest in supply, we can continue to add. I would say that our primary focus right now has been to enter new geos. But as we enter new categories and think about extending that supply, going deeper perhaps into attractions, maybe that local supplier who you've rent a canoe from to go down the river with your kids. That will be something we will continue to do. So it's an area of future growth. I wouldn't say that it's the priority we're driving hardest at. Otherwise, we would have called it out, but it's definitely something that we believe our platform can deliver on. So there will be more there to discuss going forward.**Matthew Goldberg:** ๋„ค, ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค. ์ €ํฌ๋Š” ๊ณ ๊ฐ๋“ค์ด ์–ด๋””์— ์žˆ๋“  ์ฒดํ—˜ ์ƒํ’ˆ์— ๊ด€์‹ฌ์ด ์žˆ๋Š” ๊ณ ๊ฐ๋“ค์„ ์œ ์น˜ํ•˜๊ธฐ ์œ„ํ•œ ๋…ธ๋ ฅ์„ ์ง€์†ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์žฅ๊ฑฐ๋ฆฌ ์—ฌํ–‰์ด๋“ , ๊ฐ€๊นŒ์šด ๊ตญ๋‚ด ๋‹จ๊ฑฐ๋ฆฌ ์—ฌํ–‰์ด๋“ , ์‹ฌ์ง€์–ด ์ฃผ๋ง ๋™์•ˆ ์ฆ๊ธฐ๊ณ  ์‹ถ์€ ์ฒดํ—˜์ด๋“  ์ƒ๊ด€์—†์ด ๋ง์ž…๋‹ˆ๋‹ค. ๋ฌผ๋ก  ์ €ํฌ ๊ณต๊ธ‰๋Ÿ‰์€ ์–ด๋””์—์„œ๋„ ์ฐพ์•„๋ณผ ์ˆ˜ ์—†๋Š” ์ตœ๋Œ€ ๊ทœ๋ชจ์ž…๋‹ˆ๋‹ค. ๋”ฐ๋ผ์„œ ์ด๋Ÿฌํ•œ ์ˆ˜์š”๋ฅผ ๋งค์นญํ•˜๋Š” ๊ฒƒ์€ ์ €ํฌ๊ฐ€ ์ถฉ๋ถ„ํžˆ ํ•  ์ˆ˜ ์žˆ๋‹ค๊ณ  ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค.

ํ˜„์žฌ ์ €ํฌ๋Š” ๊ณต๊ธ‰์„ ํ™•๋Œ€ํ•˜๊ณ  ์žˆ์œผ๋ฉฐ, ์ด๋Š” ๋” ๋งŽ์€ ๋กœ์ปฌ ์ฒดํ—˜ ์ƒํ’ˆ์„ ํ™•๋ณดํ•˜๋Š” ๋ฐ ๋‹ฌ๋ ค ์žˆ์Šต๋‹ˆ๋‹ค. ๊ณต๊ธ‰์— ๋Œ€ํ•œ ํˆฌ์ž๋ฅผ ์ง€์†ํ•˜๋ฉด์„œ ๊ณ„์†ํ•ด์„œ ์ถ”๊ฐ€ํ•  ์ˆ˜ ์žˆ๋Š” ๋ถ€๋ถ„์ž…๋‹ˆ๋‹ค. ์ง€๊ธˆ ์ €ํฌ์˜ ์ฃผ์š” ์ดˆ์ ์€ ์‹ ๊ทœ ์ง€์—ญ ์ง„์ถœ์— ๋งž์ถฐ์ ธ ์žˆ๋‹ค๊ณ  ๋ง์”€๋“œ๋ฆด ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ํ•˜์ง€๋งŒ ์ƒˆ๋กœ์šด ์นดํ…Œ๊ณ ๋ฆฌ์— ์ง„์ถœํ•˜๊ณ  ๊ณต๊ธ‰์„ ํ™•๋Œ€ํ•˜๋Š” ๊ณผ์ •์—์„œ, ์•„๋งˆ๋„ ์–ดํŠธ๋ž™์…˜ ๋ถ„์•ผ๋ฅผ ๋” ๊นŠ์ด ํŒŒ๊ณ ๋“ค๋ฉด์„œ, ์˜ˆ๋ฅผ ๋“ค์–ด ์•„์ด๋“ค๊ณผ ํ•จ๊ป˜ ๊ฐ•์„ ๋”ฐ๋ผ ์นด๋ˆ„๋ฅผ ํƒ€๊ธฐ ์œ„ํ•ด ์นด๋ˆ„๋ฅผ ๋นŒ๋ ค์ฃผ๋Š” ์ง€์—ญ ๊ณต๊ธ‰์—…์ฒด ๊ฐ™์€ ๊ณณ๋“ค๊นŒ์ง€ ํ™•๋Œ€ํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ์ด๊ฒƒ์€ ์šฐ๋ฆฌ๊ฐ€ ๊ณ„์†ํ•ด์„œ ์ถ”์ง„ํ•  ๋ถ€๋ถ„์ž…๋‹ˆ๋‹ค. ๋”ฐ๋ผ์„œ ์ด๋Š” ๋ฏธ๋ž˜ ์„ฑ์žฅ ์˜์—ญ์ž…๋‹ˆ๋‹ค. ํ˜„์žฌ ๊ฐ€์žฅ ์šฐ์„ ์ˆœ์œ„๋ฅผ ๋‘๊ณ  ๊ฐ•๋ ฅํ•˜๊ฒŒ ์ถ”์ง„ํ•˜๊ณ  ์žˆ๋Š” ๋ถ€๋ถ„์ด๋ผ๊ณ  ๋ง์”€๋“œ๋ฆฌ๊ธฐ๋Š” ์–ด๋ ต์Šต๋‹ˆ๋‹ค. ๊ทธ๋žฌ๋‹ค๋ฉด ๋ณ„๋„๋กœ ์–ธ๊ธ‰ํ–ˆ์„ ๊ฒƒ์ž…๋‹ˆ๋‹ค. ํ•˜์ง€๋งŒ ๋ถ„๋ช…ํžˆ ์šฐ๋ฆฌ ํ”Œ๋žซํผ์ด ์‹คํ˜„ํ•  ์ˆ˜ ์žˆ๋‹ค๊ณ  ๋ฏฟ๋Š” ๋ถ€๋ถ„์ž…๋‹ˆ๋‹ค. ๋”ฐ๋ผ์„œ ์•ž์œผ๋กœ ์ด์— ๋Œ€ํ•ด ๋” ๋งŽ์€ ๋…ผ์˜๊ฐ€ ์žˆ์„ ๊ฒƒ์ž…๋‹ˆ๋‹ค.
Operator: Our next question comes from the line of Lloyd Walmsley with Mizuho.**Operator:** ๋‹ค์Œ ์งˆ๋ฌธ์€ ๋ฏธ์ฆˆํ˜ธ์˜ ๋กœ์ด๋“œ ์›”๋ฆ„์Šฌ๋ฆฌ๋กœ๋ถ€ํ„ฐ ๋ฐ›๊ฒ ์Šต๋‹ˆ๋‹ค.
Mizuho Americas LLC: I've got 2 questions. First, just drilling into the geographic expansion for experiences. Like how much of that is building supply in new markets and demand in new markets versus maybe selling North American experiences into new points of sale where you don't need new supply, it's more marketing. Just anything you can help us understand on the plan for geographic expansion? And then the second one was just you sort of hinted at the potential for evolution in the partnerships with the larger AI search platforms. Like anything you can tell us either specifically or should we expect evolution there this year in any meaningful way? Anything you could share there would be great.**Mizuho Americas LLC:** ๋‘ ๊ฐ€์ง€ ์งˆ๋ฌธ์ด ์žˆ์Šต๋‹ˆ๋‹ค. ๋จผ์ € ์ฒดํ—˜ ์ƒํ’ˆ์˜ ์ง€์—ญ ํ™•์žฅ์— ๋Œ€ํ•ด ์ข€ ๋” ์ž์„ธํžˆ ์—ฌ์ญค๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค. ์‹ ๊ทœ ์‹œ์žฅ์—์„œ ๊ณต๊ธ‰๊ณผ ์ˆ˜์š”๋ฅผ ๊ตฌ์ถ•ํ•˜๋Š” ๊ฒƒ๊ณผ, ์ƒˆ๋กœ์šด ๊ณต๊ธ‰ ์—†์ด ๋งˆ์ผ€ํŒ…์„ ํ†ตํ•ด ๋ถ๋ฏธ ์ฒดํ—˜ ์ƒํ’ˆ์„ ์ƒˆ๋กœ์šด ํŒ๋งค ์ง€์—ญ์— ํŒ๋งคํ•˜๋Š” ๊ฒƒ์˜ ๋น„์ค‘์ด ์–ด๋–ป๊ฒŒ ๋˜๋Š”์ง€์š”? ์ง€์—ญ ํ™•์žฅ ๊ณ„ํš์— ๋Œ€ํ•ด ์ดํ•ดํ•  ์ˆ˜ ์žˆ๋„๋ก ์„ค๋ช…ํ•ด ์ฃผ์‹œ๋ฉด ๊ฐ์‚ฌํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค. ๋‘ ๋ฒˆ์งธ ์งˆ๋ฌธ์€ ๋Œ€ํ˜• AI ๊ฒ€์ƒ‰ ํ”Œ๋žซํผ๊ณผ์˜ ํŒŒํŠธ๋„ˆ์‹ญ ๋ฐœ์ „ ๊ฐ€๋Šฅ์„ฑ์— ๋Œ€ํ•ด ์–ธ๊ธ‰ํ•˜์…จ๋Š”๋ฐ์š”. ๊ตฌ์ฒด์ ์œผ๋กœ๋“  ์•„๋‹ˆ๋ฉด ์ผ๋ฐ˜์ ์œผ๋กœ๋“ , ์˜ฌํ•ด ์˜๋ฏธ ์žˆ๋Š” ์ˆ˜์ค€์˜ ๋ฐœ์ „์„ ๊ธฐ๋Œ€ํ•ด๋„ ๋ ๊นŒ์š”? ์ด์— ๋Œ€ํ•ด ๊ณต์œ ํ•ด ์ฃผ์‹ค ์ˆ˜ ์žˆ๋Š” ๋‚ด์šฉ์ด ์žˆ์œผ๋ฉด ์ข‹๊ฒ ์Šต๋‹ˆ๋‹ค.
Matthew Goldberg: President, CEO & Director Yes. Thanks, Lloyd. On the geo expansion, it's a combination of both. But of course, we're already serving U.S. and North American customers going to international destinations. We think we do that relatively well. Of course, we can continue to improve as we think about specific supply in particular locations. But I think going after the geo expansion is very much about the supply that will appeal to international source markets that we haven't served in the past. We've done some in English language, but I would say we are underoptimized as we think about that native traveler from international source markets. So think about a different kind of experience that they may want to have relative to an American. That is supply we will go out -- we have the Tripadvisor, a brand which is highly trusted and huge awareness in Europe and Asia. And obviously, we can leverage that. We can use those signals of intent to go target the right supply. We can use AI to localize through translation and do that relatively quickly. And then, of course, we can leverage all of our data to go and target through our marketing channels in those geographic locations. So think local sourcing of new markets as a meaningful opportunity for us ahead, which we're just getting going on, and we're excited about that with more to come. In the second question about our partnership opportunities, we are very excited about what's ahead in our partnership opportunities. I would say that 2025 was very much about establishing a foundation. We wanted to learn from partners what worked, what didn't, what we had that was valuable and really get a set of partners going. So you saw us working with OpenAI, with Tripadvisor and TheFork apps, and we just announced today that this week, the Viator app is there. We're learning a lot through that integration about Agentic AI, where we've got a licensing arrangement there. With companies like Amazon and Snap, we're exploring multimodal AI. We've explored marketplace data with Microsoft. And we're planning with others around new AI form factors and devices like glasses, where you'll hear more about that in the future. We generated meaningful revenue through these in a diverse way. I don't think we've broken that out publicly, but we expect -- it's been growing, and we expect that to continue growing across licensing revenue, link back traffic and integrating our products. We also learned a lot. I think what we learned is that our data is valuable. It's incremental, and it's structured. And so it can really help address customer problems. We're just getting started there. We bring a deep knowledge of the category that I think is very helpful to these horizontal players because specialization and vertical focus is helpful. And as we put our foundation together, we were limited in how we wanted our brand, our content and data to be used. We were more looking to understand the value ahead. And so we are having meaningful conversations about doing something bigger that would be less constrained, and we think we have the assets to be a deeper partner with a select partner because what they need is a trust layer. They need cross-category content. They need the data. And of course, leading supply and experiences is very helpful, too. And so what we think we can do there is to really close what I call the confidence gap between planning and booking. And let me explain why that's such a big opportunity. Almost half of travelers use AI to plan trips, but less than 10% of them are actually booking with AI. And the gap represents a huge amount of unrealized value. And we think it exists because we need -- there needs to be an improvement in trust, and there needs to be an execution capability in the current tools. And so we think that nobody has figured that out or cracked it yet. And we think that we bring brand content, data and scale to help make that happen. It's an execution challenge, and that's where we think our role is really compelling because we bring trusted human judgment, scaled experiences supply and a transaction layer that with our 8 million-plus POIs and our sort of social proof through our UGC that may be missing. And so we're going to go after it. We also think that trust and being neutral and being able to work with a broad player is an opportunity ahead.**Matthew Goldberg:** ๋„ค, ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค, Lloyd. ์ง€์—ญ ํ™•์žฅ์— ๋Œ€ํ•ด์„œ๋Š” ๋‘ ๊ฐ€์ง€ ์ธก๋ฉด์ด ๋ชจ๋‘ ์žˆ์Šต๋‹ˆ๋‹ค. ํ•˜์ง€๋งŒ ๋ฌผ๋ก  ์ €ํฌ๋Š” ์ด๋ฏธ ๋ฏธ๊ตญ๊ณผ ๋ถ๋ฏธ ๊ณ ๊ฐ๋“ค์ด ํ•ด์™ธ ๋ชฉ์ ์ง€๋กœ ์—ฌํ–‰ํ•˜๋Š” ๊ฒƒ์„ ์ง€์›ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์ด ๋ถ€๋ถ„์€ ๋น„๊ต์  ์ž˜ํ•˜๊ณ  ์žˆ๋‹ค๊ณ  ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค. ๋ฌผ๋ก  ํŠน์ • ์ง€์—ญ์˜ ๊ณต๊ธ‰ ์ธก๋ฉด์„ ๊ณ ๋ คํ•˜๋ฉด ๊ณ„์† ๊ฐœ์„ ํ•  ์ˆ˜ ์žˆ๋Š” ์—ฌ์ง€๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค.

ํ•˜์ง€๋งŒ ์ง€์—ญ ํ™•์žฅ์„ ์ถ”์ง„ํ•˜๋Š” ๊ฒƒ์€ ๊ณผ๊ฑฐ์— ์„œ๋น„์Šค๋ฅผ ์ œ๊ณตํ•˜์ง€ ๋ชปํ–ˆ๋˜ ํ•ด์™ธ ์†Œ์Šค ๋งˆ์ผ“(source market)์˜ ์—ฌํ–‰์ž๋“ค์—๊ฒŒ ์–ดํ•„ํ•  ์ˆ˜ ์žˆ๋Š” ๊ณต๊ธ‰์„ ํ™•๋ณดํ•˜๋Š” ๊ฒƒ์ด ํ•ต์‹ฌ์ž…๋‹ˆ๋‹ค. ์˜์–ด๊ถŒ์—์„œ๋Š” ์–ด๋А ์ •๋„ ์ง„ํ–‰ํ•ด์™”์ง€๋งŒ, ํ•ด์™ธ ์†Œ์Šค ๋งˆ์ผ“์˜ ํ˜„์ง€ ์—ฌํ–‰์ž๋“ค์„ ๊ณ ๋ คํ•˜๋ฉด ์•„์ง ์ตœ์ ํ™”๋˜์ง€ ์•Š์•˜๋‹ค๊ณ  ๋ด…๋‹ˆ๋‹ค. ๋ฏธ๊ตญ์ธ๋“ค๊ณผ๋Š” ๋‹ค๋ฅธ ์ข…๋ฅ˜์˜ ๊ฒฝํ—˜์„ ์›ํ•  ์ˆ˜ ์žˆ๋‹ค๋Š” ์ ์„ ์ƒ๊ฐํ•ด๋ณด์‹œ๋ฉด ๋ฉ๋‹ˆ๋‹ค. ๊ณต๊ธ‰ ์ธก๋ฉด์—์„œ ๋ณด๋ฉด, ์ €ํฌ๋Š” ์œ ๋Ÿฝ๊ณผ ์•„์‹œ์•„์—์„œ ๋†’์€ ์‹ ๋ขฐ๋„์™€ ๋ง‰๋Œ€ํ•œ ์ธ์ง€๋„๋ฅผ ๋ณด์œ ํ•œ ํŠธ๋ฆฝ์–ด๋“œ๋ฐ”์ด์ € ๋ธŒ๋žœ๋“œ๋ฅผ ๊ฐ€์ง€๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๋‹น์—ฐํžˆ ์ด๋ฅผ ํ™œ์šฉํ•  ์ˆ˜ ์žˆ์ฃ . ์ด๋Ÿฌํ•œ ์˜๋„ ์‹ ํ˜ธ(intent signals)๋ฅผ ํ™œ์šฉํ•ด์„œ ์ ํ•ฉํ•œ ๊ณต๊ธ‰์ฒ˜๋ฅผ ํƒ€๊ฒŸํŒ…ํ•  ์ˆ˜ ์žˆ๊ณ , AI๋ฅผ ํ†ตํ•œ ๋ฒˆ์—ญ์œผ๋กœ ํ˜„์ง€ํ™”๋ฅผ ๋น„๊ต์  ๋น ๋ฅด๊ฒŒ ์ง„ํ–‰ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ๋ฌผ๋ก  ์ €ํฌ๊ฐ€ ๋ณด์œ ํ•œ ๋ชจ๋“  ๋ฐ์ดํ„ฐ๋ฅผ ํ™œ์šฉํ•ด์„œ ํ•ด๋‹น ์ง€์—ญ์˜ ๋งˆ์ผ€ํŒ… ์ฑ„๋„์„ ํ†ตํ•ด ํƒ€๊ฒŸํŒ…๋„ ๊ฐ€๋Šฅํ•ฉ๋‹ˆ๋‹ค. ์‹ ๊ทœ ์‹œ์žฅ์˜ ํ˜„์ง€ ์†Œ์‹ฑ(local sourcing)์ด ์•ž์œผ๋กœ ์ €ํฌ์—๊ฒŒ ์˜๋ฏธ ์žˆ๋Š” ๊ธฐํšŒ๊ฐ€ ๋  ๊ฒƒ์œผ๋กœ ๋ณด๊ณ  ์žˆ์œผ๋ฉฐ, ์ด์ œ ๋ง‰ ์‹œ์ž‘ ๋‹จ๊ณ„์— ์žˆ์Šต๋‹ˆ๋‹ค. ์ด ๋ถ€๋ถ„์— ๋Œ€ํ•ด ๋งค์šฐ ๊ธฐ๋Œ€ํ•˜๊ณ  ์žˆ๊ณ , ์•ž์œผ๋กœ ๋” ๋งŽ์€ ๊ฒƒ๋“ค์ด ๋‚˜์˜ฌ ์˜ˆ์ •์ž…๋‹ˆ๋‹ค. ๋‘ ๋ฒˆ์งธ ์งˆ๋ฌธ์ด์—ˆ๋˜ ํŒŒํŠธ๋„ˆ์‹ญ ๊ธฐํšŒ์— ๋Œ€ํ•ด์„œ๋Š”, ์•ž์œผ๋กœ์˜ ํŒŒํŠธ๋„ˆ์‹ญ ๊ธฐํšŒ๋“ค์— ๋Œ€ํ•ด ๋งค์šฐ ๊ธฐ๋Œ€ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. 2025๋…„์€ ๊ธฐ๋ฐ˜์„ ๊ตฌ์ถ•ํ•˜๋Š” ๋ฐ ์ง‘์ค‘ํ•œ ํ•œ ํ•ด์˜€๋‹ค๊ณ  ๋ง์”€๋“œ๋ฆด ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ํŒŒํŠธ๋„ˆ๋“ค๋กœ๋ถ€ํ„ฐ ๋ฌด์—‡์ด ํšจ๊ณผ๊ฐ€ ์žˆ๊ณ  ์—†๋Š”์ง€, ์šฐ๋ฆฌ๊ฐ€ ๊ฐ€์ง„ ๊ฐ€์น˜ ์žˆ๋Š” ๊ฒƒ์ด ๋ฌด์—‡์ธ์ง€ ๋ฐฐ์šฐ๊ณ , ์‹ค์งˆ์ ์ธ ํŒŒํŠธ๋„ˆ์‹ญ์„ ๊ตฌ์ถ•ํ•˜๋Š” ๊ฒƒ์ด ๋ชฉํ‘œ์˜€์Šต๋‹ˆ๋‹ค. OpenAI, Tripadvisor, TheFork ์•ฑ๊ณผ ํ˜‘๋ ฅํ–ˆ๊ณ , ์ด๋ฒˆ ์ฃผ์— Viator ์•ฑ๋„ ์ถ”๊ฐ€๋œ๋‹ค๋Š” ์†Œ์‹์„ ์˜ค๋Š˜ ๋ฐœํ‘œํ–ˆ์Šต๋‹ˆ๋‹ค. ๋ผ์ด์„ ์‹ฑ ๊ณ„์•ฝ์„ ํ†ตํ•ด ์—์ด์ „ํ‹ฑ AI(Agentic AI) ํ†ตํ•ฉ ๊ณผ์ •์—์„œ ๋งŽ์€ ๊ฒƒ์„ ๋ฐฐ์šฐ๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. Amazon, Snap ๊ฐ™์€ ๊ธฐ์—…๋“ค๊ณผ๋Š” ๋ฉ€ํ‹ฐ๋ชจ๋‹ฌ AI(multimodal AI)๋ฅผ ํƒ์ƒ‰ํ•˜๊ณ  ์žˆ๊ณ ์š”. Microsoft์™€๋Š” ๋งˆ์ผ“ํ”Œ๋ ˆ์ด์Šค ๋ฐ์ดํ„ฐ๋ฅผ ํ™œ์šฉํ–ˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ์•ˆ๊ฒฝ๊ณผ ๊ฐ™์€ ์ƒˆ๋กœ์šด AI ํผํŒฉํ„ฐ์™€ ๋””๋ฐ”์ด์Šค์— ๋Œ€ํ•ด์„œ๋„ ๋‹ค๋ฅธ ํŒŒํŠธ๋„ˆ๋“ค๊ณผ ๊ณ„ํš์„ ์ง„ํ–‰ ์ค‘์ธ๋ฐ, ์ด์— ๋Œ€ํ•ด์„œ๋Š” ํ–ฅํ›„ ๋” ์ž์„ธํžˆ ๋ง์”€๋“œ๋ฆด ์˜ˆ์ •์ž…๋‹ˆ๋‹ค. ์ด๋Ÿฌํ•œ ๋‹ค์–‘ํ•œ ๋ฐฉ์‹์„ ํ†ตํ•ด ์˜๋ฏธ ์žˆ๋Š” ์ˆ˜์ต์„ ์ฐฝ์ถœํ–ˆ์Šต๋‹ˆ๋‹ค. ๊ณต๊ฐœ์ ์œผ๋กœ ์„ธ๋ถ€ ๋‚ด์—ญ์„ ๋ฐํžŒ ์ ์€ ์—†์ง€๋งŒ, ๋ผ์ด์„ ์‹ฑ ์ˆ˜์ต, ๋งํฌ๋ฐฑ ํŠธ๋ž˜ํ”ฝ, ๊ทธ๋ฆฌ๊ณ  ์ œํ’ˆ ํ†ตํ•ฉ ์ „๋ฐ˜์— ๊ฑธ์ณ ์„ฑ์žฅํ•ด์™”๊ณ  ์•ž์œผ๋กœ๋„ ๊ณ„์† ์„ฑ์žฅํ•  ๊ฒƒ์œผ๋กœ ์˜ˆ์ƒํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๋˜ํ•œ ๋งŽ์€ ๊ฒƒ์„ ๋ฐฐ์› ์Šต๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๊ฐ€ ๋ฐฐ์šด ๊ฒƒ์€ ์šฐ๋ฆฌ ๋ฐ์ดํ„ฐ๊ฐ€ ๊ฐ€์น˜ ์žˆ๋‹ค๋Š” ์ ์ž…๋‹ˆ๋‹ค. ์ฆ๋ถ„์ ์ด๊ณ  ๊ตฌ์กฐํ™”๋˜์–ด ์žˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋ž˜์„œ ๊ณ ๊ฐ ๋ฌธ์ œ ํ•ด๊ฒฐ์— ์‹ค์งˆ์ ์œผ๋กœ ๋„์›€์ด ๋  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ด์ œ ๋ง‰ ์‹œ์ž‘ ๋‹จ๊ณ„์ž…๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๋Š” ์ด ์นดํ…Œ๊ณ ๋ฆฌ์— ๋Œ€ํ•œ ๊นŠ์€ ์ง€์‹์„ ๋ณด์œ ํ•˜๊ณ  ์žˆ์œผ๋ฉฐ, ์ด๊ฒƒ์ด ์ˆ˜ํ‰์  ํ”Œ๋ ˆ์ด์–ด๋“ค์—๊ฒŒ ๋งค์šฐ ์œ ์šฉํ•˜๋‹ค๊ณ  ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค. ์ „๋ฌธํ™”์™€ ์ˆ˜์ง์  ์ง‘์ค‘์ด ๋„์›€์ด ๋˜๊ธฐ ๋•Œ๋ฌธ์ž…๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ๊ธฐ๋ฐ˜์„ ๊ตฌ์ถ•ํ•˜๋ฉด์„œ ์šฐ๋ฆฌ ๋ธŒ๋žœ๋“œ, ์ฝ˜ํ…์ธ , ๋ฐ์ดํ„ฐ๊ฐ€ ์–ด๋–ป๊ฒŒ ์‚ฌ์šฉ๋˜๊ธฐ๋ฅผ ์›ํ•˜๋Š”์ง€์— ๋Œ€ํ•ด ์ œํ•œ์ ์œผ๋กœ ์ ‘๊ทผํ–ˆ์Šต๋‹ˆ๋‹ค. ์•ž์œผ๋กœ์˜ ๊ฐ€์น˜๋ฅผ ์ดํ•ดํ•˜๋Š” ๋ฐ ๋” ์ค‘์ ์„ ๋‘์—ˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋ž˜์„œ ์šฐ๋ฆฌ๋Š” ๋” ์ œ์•ฝ์ด ์ ์€, ๋” ํฐ ๊ทœ๋ชจ์˜ ํ˜‘๋ ฅ์— ๋Œ€ํ•ด ์˜๋ฏธ ์žˆ๋Š” ๋Œ€ํ™”๋ฅผ ์ง„ํ–‰ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๋Š” ์—„์„ ๋œ ํŒŒํŠธ๋„ˆ์™€ ๋” ๊นŠ์ด ์žˆ๋Š” ํŒŒํŠธ๋„ˆ์‹ญ์„ ๋งบ์„ ์ˆ˜ ์žˆ๋Š” ์ž์‚ฐ์„ ๋ณด์œ ํ•˜๊ณ  ์žˆ๋‹ค๊ณ  ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค. ์™œ๋ƒํ•˜๋ฉด ๊ทธ๋“ค์—๊ฒŒ ํ•„์š”ํ•œ ๊ฒƒ์€ ์‹ ๋ขฐ ๋ ˆ์ด์–ด(trust layer)์ด๊ธฐ ๋•Œ๋ฌธ์ž…๋‹ˆ๋‹ค. ๊ทธ๋“ค์€ ์นดํ…Œ๊ณ ๋ฆฌ๋ฅผ ๋„˜๋‚˜๋“œ๋Š” ์ฝ˜ํ…์ธ ๊ฐ€ ํ•„์š”ํ•˜๊ณ , ๋ฐ์ดํ„ฐ๊ฐ€ ํ•„์š”ํ•ฉ๋‹ˆ๋‹ค. ๋ฌผ๋ก  ์„ ๋„์ ์ธ ๊ณต๊ธ‰๋ง๊ณผ ๊ฒฝํ—˜๋„ ํฐ ๋„์›€์ด ๋ฉ๋‹ˆ๋‹ค. ๊ทธ๋ž˜์„œ ์šฐ๋ฆฌ๊ฐ€ ํ•  ์ˆ˜ ์žˆ๋Š” ์ผ์€ ์ œ๊ฐ€ ๊ณ„ํš๊ณผ ์˜ˆ์•ฝ ์‚ฌ์ด์˜ ์‹ ๋ขฐ ๊ฒฉ์ฐจ๋ผ๊ณ  ๋ถ€๋ฅด๋Š” ๊ฒƒ์„ ์‹ค์งˆ์ ์œผ๋กœ ์ขํžˆ๋Š” ๊ฒƒ์ž…๋‹ˆ๋‹ค. ์™œ ์ด๊ฒƒ์ด ๊ทธ๋ ‡๊ฒŒ ํฐ ๊ธฐํšŒ์ธ์ง€ ์„ค๋ช…ํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค. ์—ฌํ–‰์ž์˜ ๊ฑฐ์˜ ์ ˆ๋ฐ˜์ด AI๋ฅผ ์‚ฌ์šฉํ•ด์„œ ์—ฌํ–‰์„ ๊ณ„ํšํ•˜์ง€๋งŒ, ์‹ค์ œ๋กœ AI๋กœ ์˜ˆ์•ฝํ•˜๋Š” ์‚ฌ๋žŒ์€ 10% ๋ฏธ๋งŒ์ž…๋‹ˆ๋‹ค. ์ด ๊ฒฉ์ฐจ๋Š” ์‹คํ˜„๋˜์ง€ ์•Š์€ ์—„์ฒญ๋‚œ ๊ฐ€์น˜๋ฅผ ์˜๋ฏธํ•ฉ๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ์ด๊ฒƒ์ด ์กด์žฌํ•˜๋Š” ์ด์œ ๋Š” ์‹ ๋ขฐ๋„ ๊ฐœ์„ ์ด ํ•„์š”ํ•˜๊ณ , ํ˜„์žฌ ๋„๊ตฌ๋“ค์˜ ์‹คํ–‰ ์—ญ๋Ÿ‰์ด ํ•„์š”ํ•˜๊ธฐ ๋•Œ๋ฌธ์ž…๋‹ˆ๋‹ค. ์•„์ง ์•„๋ฌด๋„ ์ด ๋ฌธ์ œ๋ฅผ ํ•ด๊ฒฐํ•˜๊ฑฐ๋‚˜ ๋ŒํŒŒํ•˜์ง€ ๋ชปํ–ˆ๋‹ค๊ณ  ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๋Š” ๋ธŒ๋žœ๋“œ ์ฝ˜ํ…์ธ , ๋ฐ์ดํ„ฐ, ๊ทธ๋ฆฌ๊ณ  ๊ทœ๋ชจ๋ฅผ ํ†ตํ•ด ์ด๋ฅผ ์‹คํ˜„ํ•  ์ˆ˜ ์žˆ๋‹ค๊ณ  ๋ด…๋‹ˆ๋‹ค. ์ด๊ฒƒ์€ ์‹คํ–‰์˜ ๊ณผ์ œ์ด๋ฉฐ, ๋ฐ”๋กœ ์—ฌ๊ธฐ์„œ ์šฐ๋ฆฌ์˜ ์—ญํ• ์ด ๋งค์šฐ ์„ค๋“๋ ฅ ์žˆ๋‹ค๊ณ  ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๋Š” ์‹ ๋ขฐํ•  ์ˆ˜ ์žˆ๋Š” ์ธ๊ฐ„์˜ ํŒ๋‹จ๋ ฅ, ๋Œ€๊ทœ๋ชจ ๊ฒฝํ—˜ ๊ณต๊ธ‰, ๊ทธ๋ฆฌ๊ณ  800๋งŒ ๊ฐœ ์ด์ƒ์˜ POI(๊ด€์‹ฌ์ง€์ )์™€ UGC(์‚ฌ์šฉ์ž ์ƒ์„ฑ ์ฝ˜ํ…์ธ )๋ฅผ ํ†ตํ•œ ์‚ฌํšŒ์  ์ฆ๋ช…์ด ํฌํ•จ๋œ ๊ฑฐ๋ž˜ ๋ ˆ์ด์–ด๋ฅผ ์ œ๊ณตํ•˜๊ธฐ ๋•Œ๋ฌธ์ž…๋‹ˆ๋‹ค. ๊ทธ๋ž˜์„œ ์šฐ๋ฆฌ๋Š” ์ด ๊ธฐํšŒ๋ฅผ ์ ๊ทน์ ์œผ๋กœ ์ถ”๊ตฌํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๋˜ํ•œ ์‹ ๋ขฐ๋ฅผ ๋ฐ”ํƒ•์œผ๋กœ ์ค‘๋ฆฝ์ ์ธ ์ž…์žฅ์—์„œ ๊ด‘๋ฒ”์œ„ํ•œ ํ”Œ๋ ˆ์ด์–ด๋“ค๊ณผ ํ˜‘๋ ฅํ•  ์ˆ˜ ์žˆ๋‹ค๋Š” ์ ๋„ ์•ž์œผ๋กœ์˜ ๊ธฐํšŒ๋ผ๊ณ  ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค.
Operator: Our next question comes from the line of Jed Kelly with Oppenheimer & Co.**Operator:** ๋‹ค์Œ ์งˆ๋ฌธ์€ ์˜คํŽœํ•˜์ด๋จธ ์•ค ์ปดํผ๋‹ˆ์˜ ์ œ๋“œ ์ผˆ๋ฆฌ๋กœ๋ถ€ํ„ฐ ๋ฐ›์•˜์Šต๋‹ˆ๋‹ค.
Jed Kelly: Oppenheimer & Co. Inc., Research Division Great. Just drilling down to experiences. Obviously, the marketing was up quite a bit in fourth quarter. Can you just talk about the competitive intensity around that? Or is that more from you testing new channels? And then the other thing with Experiences, have you looked into getting into more partnerships that could actually drive more repeat traffic such as like event ticketing?**Jed Kelly:**

์ข‹์Šต๋‹ˆ๋‹ค. ์ฒดํ—˜(Experiences) ๋ถ€๋ฌธ์— ๋Œ€ํ•ด ์ข€ ๋” ์ž์„ธํžˆ ์‚ดํŽด๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค. 4๋ถ„๊ธฐ์— ๋งˆ์ผ€ํŒ… ๋น„์šฉ์ด ์ƒ๋‹นํžˆ ์ฆ๊ฐ€ํ–ˆ๋Š”๋ฐ์š”. ์ด๊ฒƒ์ด ๊ฒฝ์Ÿ ์‹ฌํ™” ๋•Œ๋ฌธ์ธ์ง€, ์•„๋‹ˆ๋ฉด ์ƒˆ๋กœ์šด ์ฑ„๋„์„ ํ…Œ์ŠคํŠธํ•˜๋Š” ์ฐจ์›์ธ์ง€ ๋ง์”€ํ•ด ์ฃผ์‹œ๊ฒ ์Šต๋‹ˆ๊นŒ? ๊ทธ๋ฆฌ๊ณ  ์ฒดํ—˜ ๋ถ€๋ฌธ๊ณผ ๊ด€๋ จํ•ด์„œ, ์ด๋ฒคํŠธ ํ‹ฐ์ผ“ํŒ… ๊ฐ™์€ ์žฌ๋ฐฉ๋ฌธ ํŠธ๋ž˜ํ”ฝ์„ ์œ ๋„ํ•  ์ˆ˜ ์žˆ๋Š” ํŒŒํŠธ๋„ˆ์‹ญ ํ™•๋Œ€๋ฅผ ๊ฒ€ํ† ํ•˜๊ณ  ๊ณ„์‹ ์ง€์š”?

Chief Financial Officer: Yes, I'll take the first one. Matt take the second one. Listen, I think in terms of the marketing spend in Q4, one, no change in approach, as I was talking earlier with Naved. We are looking and driving a very disciplined set of ROIs in our marketing spend. And where we think we can drive growth, we will look to do so based on the same set of criteria. I would say when you're accelerating that deleverage as a percent of revenue is going to show through for sure. When you look at our marketing as a percent of GBV, it's pretty flat year-over-year. So in our minds, the marketing spend was kind of in line to our historical disciplined approach the way we approach it. And as I said earlier, we're going to be flexible as we approach as we move through the year. We always are going to be seeking ways to grow, accelerate, take share, but we're going to do it in a way that's disciplined, that ladders up to a long-term target market. And again, I think as we open up our geo expansion, that opens up a different set of really exciting choices for us.**Chief Financial Officer:** ๋„ค, ์ฒซ ๋ฒˆ์งธ ์งˆ๋ฌธ์€ ์ œ๊ฐ€ ๋‹ต๋ณ€๋“œ๋ฆฌ๊ณ , ๋‘ ๋ฒˆ์งธ๋Š” Matt์ด ๋‹ต๋ณ€ํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค. 4๋ถ„๊ธฐ ๋งˆ์ผ€ํŒ… ์ง€์ถœ๊ณผ ๊ด€๋ จํ•ด์„œ ๋ง์”€๋“œ๋ฆฌ๋ฉด, ๋จผ์ € ์ ‘๊ทผ ๋ฐฉ์‹์—๋Š” ๋ณ€ํ™”๊ฐ€ ์—†์Šต๋‹ˆ๋‹ค. ์•ž์„œ Naved์™€ ์–˜๊ธฐํ–ˆ๋“ฏ์ด, ์šฐ๋ฆฌ๋Š” ๋งˆ์ผ€ํŒ… ์ง€์ถœ์— ์žˆ์–ด ๋งค์šฐ ์—„๊ฒฉํ•œ ROI ๊ธฐ์ค€์„ ์ ์šฉํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์„ฑ์žฅ์„ ๊ฒฌ์ธํ•  ์ˆ˜ ์žˆ๋‹ค๊ณ  ํŒ๋‹จ๋˜๋Š” ๋ถ€๋ถ„์— ๋Œ€ํ•ด์„œ๋Š” ๋™์ผํ•œ ๊ธฐ์ค€์— ๋”ฐ๋ผ ํˆฌ์ž๋ฅผ ์ง‘ํ–‰ํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค.

์„ฑ์žฅ์ด ๊ฐ€์†ํ™”๋  ๋•Œ๋Š” ๋งค์ถœ ๋Œ€๋น„ ๋น„์œจ๋กœ ๋ณด๋ฉด ๋””๋ ˆ๋ฒ„๋ฆฌ์ง€๊ฐ€ ๋‚˜ํƒ€๋‚˜๋Š” ๊ฒƒ์ด ๋‹น์—ฐํ•ฉ๋‹ˆ๋‹ค. ํ•˜์ง€๋งŒ GBV ๋Œ€๋น„ ๋งˆ์ผ€ํŒ… ๋น„์œจ๋กœ ๋ณด๋ฉด ์ „๋…„ ๋Œ€๋น„ ๊ฑฐ์˜ ๋™์ผํ•œ ์ˆ˜์ค€์ž…๋‹ˆ๋‹ค. ๋”ฐ๋ผ์„œ ์šฐ๋ฆฌ ๊ด€์ ์—์„œ ๋งˆ์ผ€ํŒ… ์ง€์ถœ์€ ๊ธฐ์กด์˜ ๊ทœ์œจ ์žˆ๋Š” ์ ‘๊ทผ ๋ฐฉ์‹์— ๋ถ€ํ•ฉํ•˜๋Š” ์ˆ˜์ค€์ด์—ˆ์Šต๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ์•ž์„œ ๋ง์”€๋“œ๋ ธ๋“ฏ์ด, ์—ฐ์ค‘ ์ƒํ™ฉ์— ๋”ฐ๋ผ ์œ ์—ฐํ•˜๊ฒŒ ๋Œ€์‘ํ•ด ๋‚˜๊ฐˆ ๊ฒƒ์ž…๋‹ˆ๋‹ค. ์šฐ๋ฆฌ๋Š” ํ•ญ์ƒ ์„ฑ์žฅํ•˜๊ณ , ๊ฐ€์†ํ™”ํ•˜๊ณ , ์‹œ์žฅ ์ ์œ ์œจ์„ ํ™•๋Œ€ํ•  ๋ฐฉ๋ฒ•์„ ๋ชจ์ƒ‰ํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ํ•˜์ง€๋งŒ ์ด๋Š” ๊ทœ์œจ ์žˆ๋Š” ๋ฐฉ์‹์œผ๋กœ, ์žฅ๊ธฐ ๋ชฉํ‘œ ์‹œ์žฅ์œผ๋กœ ์ด์–ด์ง€๋Š” ๋ฐฉํ–ฅ์œผ๋กœ ์ง„ํ–‰ํ•  ๊ฒƒ์ž…๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ๋‹ค์‹œ ๋ง์”€๋“œ๋ฆฌ์ง€๋งŒ, ์ง€์—ญ ํ™•์žฅ์„ ์—ด์–ด๊ฐ€๋ฉด์„œ ์ •๋ง ํฅ๋ฏธ๋กœ์šด ์ƒˆ๋กœ์šด ์„ ํƒ์ง€๋“ค์ด ์šฐ๋ฆฌ ์•ž์— ํŽผ์ณ์ง€๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.
Matthew Goldberg: President, CEO & Director Yes. And on your second question, Jed, around partnerships to drive repeat booking, absolutely, we are always talking with a variety of partners. We have a strong B2B team and a partnerships team. Live events and ticketing, as you just described, is one area. Earlier, we were talking about local activities that we could go after. So it's a combination of partnerships and supply. And absolutely, that is something we're focused on. We think there's any number of additional opportunities to go after. I don't want to get ahead of ourselves and start talking about those now, but we talked about 2 of them and I think you can expect to hear more from us on some of those opportunities ahead.**Matthew Goldberg:** ๋„ค, ๊ทธ๋ฆฌ๊ณ  ์žฌ์˜ˆ์•ฝ์„ ์œ ๋„ํ•˜๊ธฐ ์œ„ํ•œ ํŒŒํŠธ๋„ˆ์‹ญ์— ๋Œ€ํ•œ ๋‘ ๋ฒˆ์งธ ์งˆ๋ฌธ์— ๋‹ต๋ณ€๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค. ์ €ํฌ๋Š” ํ•ญ์ƒ ๋‹ค์–‘ํ•œ ํŒŒํŠธ๋„ˆ๋“ค๊ณผ ๋…ผ์˜๋ฅผ ์ง„ํ–‰ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์ €ํฌ๋Š” ๊ฐ•๋ ฅํ•œ B2B ํŒ€๊ณผ ํŒŒํŠธ๋„ˆ์‹ญ ํŒ€์„ ๋ณด์œ ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๋ฐฉ๊ธˆ ๋ง์”€ํ•˜์‹  ๋ผ์ด๋ธŒ ์ด๋ฒคํŠธ์™€ ํ‹ฐ์ผ€ํŒ…์ด ํ•œ ์˜์—ญ์ด๊ณ ์š”. ์•ž์„œ ์ €ํฌ๊ฐ€ ๊ณต๋žตํ•  ์ˆ˜ ์žˆ๋Š” ๋กœ์ปฌ ์•กํ‹ฐ๋น„ํ‹ฐ์— ๋Œ€ํ•ด์„œ๋„ ์ด์•ผ๊ธฐํ–ˆ์Šต๋‹ˆ๋‹ค. ํŒŒํŠธ๋„ˆ์‹ญ๊ณผ ๊ณต๊ธ‰๋ง์˜ ๊ฒฐํ•ฉ์ด๋ผ๊ณ  ๋ณด์‹œ๋ฉด ๋ฉ๋‹ˆ๋‹ค. ์ด๊ฒƒ์€ ๋ถ„๋ช…ํžˆ ์ €ํฌ๊ฐ€ ์ง‘์ค‘ํ•˜๊ณ  ์žˆ๋Š” ๋ถ€๋ถ„์ž…๋‹ˆ๋‹ค. ์ถ”๊ฐ€๋กœ ๊ณต๋žตํ•  ์ˆ˜ ์žˆ๋Š” ๊ธฐํšŒ๋“ค์ด ๋งŽ๋‹ค๊ณ  ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค. ์ง€๊ธˆ ๋‹น์žฅ ๊ทธ๊ฒƒ๋“ค์— ๋Œ€ํ•ด ๊ตฌ์ฒด์ ์œผ๋กœ ๋ง์”€๋“œ๋ฆฌ๊ณ  ์‹ถ์ง€๋Š” ์•Š์ง€๋งŒ, ๋‘ ๊ฐ€์ง€์— ๋Œ€ํ•ด์„œ๋Š” ์ด๋ฏธ ์–ธ๊ธ‰ํ–ˆ๊ณ , ์•ž์œผ๋กœ ์ด๋Ÿฌํ•œ ๊ธฐํšŒ๋“ค์— ๋Œ€ํ•ด ์ €ํฌ๋กœ๋ถ€ํ„ฐ ๋” ๋งŽ์€ ์†Œ์‹์„ ๋“ค์œผ์‹ค ์ˆ˜ ์žˆ์„ ๊ฒƒ์œผ๋กœ ๊ธฐ๋Œ€ํ•˜์…”๋„ ์ข‹์Šต๋‹ˆ๋‹ค.
Operator: Our next question comes from the line of Tom White with D.A. Davidson & Co.**Operator:** ๋‹ค์Œ ์งˆ๋ฌธ์€ D.A. Davidson & Co.์˜ Tom White๋กœ๋ถ€ํ„ฐ ๋ฐ›์•˜์Šต๋‹ˆ๋‹ค.
Wyatt Swanson: D.A. Davidson & Co., Research Division This is Wyatt on for Tom. Just given the heavy fragmentation in Experiences, is that technically better insulated from potential AI disintermediation. And I'd like to hear your thoughts on maybe how Experiences are maybe uniquely positioned in the travel space?**Wyatt Swanson:**

์ €๋Š” Tom ๋Œ€์‹  Wyatt์ž…๋‹ˆ๋‹ค. Experiences ๋ถ€๋ฌธ์˜ ๋†’์€ ๋ถ„์‚ฐ์„ฑ(fragmentation)์„ ๊ณ ๋ คํ•  ๋•Œ, ์ด๊ฒƒ์ด ๊ธฐ์ˆ ์ ์œผ๋กœ ์ž ์žฌ์ ์ธ AI ์ค‘๊ฐœ ๋ฐฐ์ œ(disintermediation)๋กœ๋ถ€ํ„ฐ ๋” ์ž˜ ๋ณดํ˜ธ๋ฐ›์„ ์ˆ˜ ์žˆ๋Š” ๊ฑด์ง€ ๊ถ๊ธˆํ•ฉ๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ์—ฌํ–‰ ์‹œ์žฅ์—์„œ Experiences๊ฐ€ ์–ด๋–ป๊ฒŒ ๋…ํŠนํ•œ ์œ„์น˜๋ฅผ ์ฐจ์ง€ํ•˜๊ณ  ์žˆ๋Š”์ง€์— ๋Œ€ํ•œ ์˜๊ฒฌ์„ ๋“ฃ๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค.

Matthew Goldberg: President, CEO & Director Yes. I think that -- Tom (sic) [ Wyatt ] Thanks for the question. I think your commentary about the long tail of fragmented supply with all of those hundreds and thousands of small businesses that are out there to go after, and we feel really good about our penetration there. I think you're right. I think that does insulate AI disintermediation. There's a couple of other reasons why I think it's insulated and durable ahead. First, as Mike was saying earlier, it's much less dependent on the structurally challenged SEO traffic. Second, I think it's really hard to bring that structure to the supply base and connect them directly to consumers, taking friction out of the journey, putting in place all of the infrastructure as a marketplace, applying customer service, dealing with the logistical challenges. And then I think the way that we've been competing effectively in these high-intent demand channels and getting these repeat economics going is also an insulation there. So we think that positions us really well. And of course, we will continue to drive that flywheel and only strengthen the durability and potential to defend. So it's a good question, and that's exactly how we're approaching it.**Matthew Goldberg:** ๋„ค, ๊ทธ ์ ์— ๋Œ€ํ•ด์„œ ๋ง์”€๋“œ๋ฆฌ์ž๋ฉด -- ์งˆ๋ฌธ ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค. ์ˆ˜๋ฐฑ, ์ˆ˜์ฒœ ๊ฐœ์˜ ์†Œ๊ทœ๋ชจ ์‚ฌ์—…์ฒด๋“ค๋กœ ์ด๋ฃจ์–ด์ง„ ๋ถ„์‚ฐ๋œ ๊ณต๊ธ‰๋ง์˜ ๊ธด ๊ผฌ๋ฆฌ(long tail) ๋ถ€๋ถ„์— ๋Œ€ํ•œ ๋ง์”€์ด ๋งž์Šต๋‹ˆ๋‹ค. ์ €ํฌ๋Š” ๊ทธ ์˜์—ญ์—์„œ์˜ ์นจํˆฌ์œจ์— ๋Œ€ํ•ด ๋งค์šฐ ๊ธ์ •์ ์œผ๋กœ ๋ณด๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๋ง์”€ํ•˜์‹  ๋Œ€๋กœ, ์ด ๋ถ€๋ถ„์ด AI ํƒˆ์ค‘๊ฐœํ™”(disintermediation)๋กœ๋ถ€ํ„ฐ ๋ณดํ˜ธ๋ฐ›์„ ์ˆ˜ ์žˆ๋‹ค๊ณ  ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ์ด๊ฒƒ์ด ์•ž์œผ๋กœ๋„ ๋ณดํ˜ธ๋ฐ›๊ณ  ์ง€์† ๊ฐ€๋Šฅํ•  ๊ฒƒ์ด๋ผ๊ณ  ์ƒ๊ฐํ•˜๋Š” ๋ช‡ ๊ฐ€์ง€ ๋‹ค๋ฅธ ์ด์œ ๋“ค๋„ ์žˆ์Šต๋‹ˆ๋‹ค. ์ฒซ์งธ, ๋งˆ์ดํฌ๊ฐ€ ์•ž์„œ ๋งํ–ˆ๋“ฏ์ด, ๊ตฌ์กฐ์ ์œผ๋กœ ์–ด๋ ค์›€์„ ๊ฒช๊ณ  ์žˆ๋Š” SEO ํŠธ๋ž˜ํ”ฝ์— ๋Œ€ํ•œ ์˜์กด๋„๊ฐ€ ํ›จ์”ฌ ๋‚ฎ์Šต๋‹ˆ๋‹ค. ๋‘ ๋ฒˆ์งธ๋กœ, ๊ณต๊ธ‰ ๊ธฐ๋ฐ˜์— ์ด๋Ÿฌํ•œ ๊ตฌ์กฐ๋ฅผ ๊ตฌ์ถ•ํ•˜๊ณ  ์†Œ๋น„์ž์™€ ์ง์ ‘ ์—ฐ๊ฒฐํ•˜์—ฌ ์—ฌ์ •์—์„œ ๋งˆ์ฐฐ์„ ์ œ๊ฑฐํ•˜๊ณ , ๋งˆ์ผ“ํ”Œ๋ ˆ์ด์Šค๋กœ์„œ ๋ชจ๋“  ์ธํ”„๋ผ๋ฅผ ๊ตฌ์ถ•ํ•˜๋ฉฐ, ๊ณ ๊ฐ ์„œ๋น„์Šค๋ฅผ ์ ์šฉํ•˜๊ณ , ๋ฌผ๋ฅ˜ ๋ฌธ์ œ๋ฅผ ํ•ด๊ฒฐํ•˜๋Š” ๊ฒƒ์€ ์ •๋ง ์–ด๋ ค์šด ์ผ์ž…๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ์šฐ๋ฆฌ๊ฐ€ ์ด๋Ÿฌํ•œ ๋†’์€ ๊ตฌ๋งค์˜๋„๋ฅผ ๊ฐ€์ง„ ์ˆ˜์š” ์ฑ„๋„์—์„œ ํšจ๊ณผ์ ์œผ๋กœ ๊ฒฝ์Ÿํ•˜๊ณ  ์žฌ๊ตฌ๋งค ๊ฒฝ์ œ์„ฑ์„ ๋งŒ๋“ค์–ด๊ฐ€๋Š” ๋ฐฉ์‹ ์—ญ์‹œ ํ•˜๋‚˜์˜ ๋ณดํ˜ธ๋ง‰์ด ๋˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๋”ฐ๋ผ์„œ ์šฐ๋ฆฌ๋Š” ์ด๊ฒƒ์ด ์šฐ๋ฆฌ๋ฅผ ๋งค์šฐ ์œ ๋ฆฌํ•œ ์œ„์น˜์— ๋†“๋Š”๋‹ค๊ณ  ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค. ๋ฌผ๋ก  ์šฐ๋ฆฌ๋Š” ์ด ํ”Œ๋ผ์ดํœ ์„ ๊ณ„์† ์ถ”์ง„ํ•˜์—ฌ ์ง€์†๊ฐ€๋Šฅ์„ฑ๊ณผ ๋ฐฉ์–ด ๊ฐ€๋Šฅ์„ฑ์„ ๋”์šฑ ๊ฐ•ํ™”ํ•ด ๋‚˜๊ฐˆ ๊ฒƒ์ž…๋‹ˆ๋‹ค. ์ข‹์€ ์งˆ๋ฌธ์ด๊ณ , ๊ทธ๊ฒƒ์ด ๋ฐ”๋กœ ์šฐ๋ฆฌ๊ฐ€ ์ ‘๊ทผํ•˜๊ณ  ์žˆ๋Š” ๋ฐฉ์‹์ž…๋‹ˆ๋‹ค.
Operator: Ladies and gentlemen, due to the interest of time, I would now like to turn the call back over to Matt Goldberg for closing remarks.**Operator:** 200000

์‹œ๊ฐ„ ๊ด€๊ณ„์ƒ, ์ด์ œ Matt Goldberg์—๊ฒŒ ๋งˆ๋ฌด๋ฆฌ ๋ฐœ์–ธ์„ ์œ„ํ•ด ๋‹ค์‹œ ์—ฐ๊ฒฐํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค.
Matthew Goldberg: President, CEO & Director Yes. Thanks for that. And thanks, everyone, for joining us today. We covered a lot on this morning's call. I think the most important thing is we are excited about 2026 and executing on our priorities. We think it will drive durable, sustained long-term shareholder returns. I also just want to take a moment to thank all of our employees for their good work to deliver on our clear priorities ahead. We're looking forward to 2026 and updating you on our progress and plans on the next call. Thank you, everyone.**Matthew Goldberg:** ๋„ค, ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค. ๊ทธ๋ฆฌ๊ณ  ์˜ค๋Š˜ ์ฐธ์„ํ•ด ์ฃผ์‹  ๋ชจ๋“  ๋ถ„๋“ค๊ป˜ ๊ฐ์‚ฌ๋“œ๋ฆฝ๋‹ˆ๋‹ค. ์˜ค๋Š˜ ์•„์นจ ์ปจํผ๋Ÿฐ์Šค ์ฝœ์—์„œ ๋งŽ์€ ๋‚ด์šฉ์„ ๋‹ค๋ค˜์Šต๋‹ˆ๋‹ค. ๊ฐ€์žฅ ์ค‘์š”ํ•œ ๊ฒƒ์€ ์šฐ๋ฆฌ๊ฐ€ 2026๋…„๊ณผ ์šฐ๋ฆฌ์˜ ์šฐ์„ ์ˆœ์œ„ ์‹คํ–‰์— ๋Œ€ํ•ด ๋งค์šฐ ๊ธฐ๋Œ€ํ•˜๊ณ  ์žˆ๋‹ค๋Š” ์ ์ž…๋‹ˆ๋‹ค. ์ด๊ฒƒ์ด ์ง€์† ๊ฐ€๋Šฅํ•˜๊ณ  ์žฅ๊ธฐ์ ์ธ ์ฃผ์ฃผ ์ˆ˜์ต์„ ์ฐฝ์ถœํ•  ๊ฒƒ์œผ๋กœ ์ƒ๊ฐํ•ฉ๋‹ˆ๋‹ค. ๋˜ํ•œ ์ž ์‹œ ์‹œ๊ฐ„์„ ๋‚ด์–ด ์šฐ๋ฆฌ ์•ž์— ๋†“์ธ ๋ช…ํ™•ํ•œ ์šฐ์„ ์ˆœ์œ„๋“ค์„ ๋‹ฌ์„ฑํ•˜๊ธฐ ์œ„ํ•ด ํ›Œ๋ฅญํ•˜๊ฒŒ ์ผํ•ด์ค€ ๋ชจ๋“  ์ž„์ง์›๋“ค์—๊ฒŒ ๊ฐ์‚ฌ์˜ ๋ง์”€์„ ์ „ํ•˜๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค. 2026๋…„์„ ๊ธฐ๋Œ€ํ•˜๊ณ  ์žˆ์œผ๋ฉฐ, ๋‹ค์Œ ์ปจํผ๋Ÿฐ์Šค ์ฝœ์—์„œ ์šฐ๋ฆฌ์˜ ์ง„ํ–‰ ์ƒํ™ฉ๊ณผ ๊ณ„ํš์— ๋Œ€ํ•ด ์—…๋ฐ์ดํŠธํ•ด ๋“œ๋ฆฌ๊ฒ ์Šต๋‹ˆ๋‹ค. ๋ชจ๋‘ ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค.
Operator: Ladies and gentlemen, that concludes today's conference call. Thank you for your participation. You may now disconnect**Operator:** ์—ฌ๋Ÿฌ๋ถ„, ์ด๊ฒƒ์œผ๋กœ ์˜ค๋Š˜ ์ปจํผ๋Ÿฐ์Šค ์ฝœ์„ ๋งˆ์น˜๊ฒ ์Šต๋‹ˆ๋‹ค. ์ฐธ์—ฌํ•ด ์ฃผ์…”์„œ ๊ฐ์‚ฌํ•ฉ๋‹ˆ๋‹ค. ์ด์ œ ์—ฐ๊ฒฐ์„ ์ข…๋ฃŒํ•˜์…”๋„ ๋ฉ๋‹ˆ๋‹ค.

๐Ÿ“Œ ์š”์•ฝ

# ํŠธ๋ฆฝ์–ด๋“œ๋ฐ”์ด์ € ์‹ค์  ๋ฐœํ‘œ ์š”์•ฝ

## ํ•ต์‹ฌ ํฌ์ธํŠธ

โ€ข **์ฒดํ—˜(Experiences) ์‚ฌ์—… ๊ฐ•๋ ฅํ•œ ์„ฑ์žฅ์„ธ**: 2022-2025๋…„ ์˜จ๋ผ์ธ ์‹œ์žฅ์ด 22% ์„ฑ์žฅํ•˜๋Š” ๋™์•ˆ ํšŒ์‚ฌ๋„ 22% ์„ฑ์žฅํ•˜๋ฉฐ ์‹œ์žฅ ์„ฑ์žฅ๋ฅ ์„ ์ƒํšŒ. GBV๋Š” 50์–ต ๋‹ฌ๋Ÿฌ์— ๊ทผ์ ‘ํ•˜๋ฉฐ ๊ฐ€์†ํ™” ์ค‘. 2026๋…„ ์ฒดํ—˜ ๋ถ€๋ฌธ EBITDA ๋งˆ์ง„์€ ์ˆ˜๋ฐฑ ๋ฒ ์ด์‹œ์Šค ํฌ์ธํŠธ ๊ฐœ์„  ์ „๋ง

โ€ข **์ง€๋ฆฌ์  ํ™•์žฅ ์ „๋žต ๋ณธ๊ฒฉํ™”**: ๋ถ๋ฏธ ์ค‘์‹ฌ์—์„œ ์œ ๋Ÿฝยท์•„์‹œ์•„ ๋“ฑ ๊ตญ์ œ ์‹œ์žฅ์œผ๋กœ ํ™•๋Œ€ ๊ณ„ํš. ํ˜„์ง€ ์ˆ˜์š”์— ๋งž๋Š” ๊ณต๊ธ‰ ํ™•๋ณด์™€ AI ๊ธฐ๋ฐ˜ ํ˜„์ง€ํ™”๋ฅผ ํ†ตํ•ด TAM(์ด ๊ฐ€์šฉ ์‹œ์žฅ) ํ™•๋Œ€ ์ถ”์ง„. ํŠธ๋ฆฝ์–ด๋“œ๋ฐ”์ด์ € ๋ธŒ๋žœ๋“œ์˜ ๋†’์€ ๊ตญ์ œ ์ธ์ง€๋„ ํ™œ์šฉ ์˜ˆ์ •

โ€ข **AI ๋„ค์ดํ‹ฐ๋ธŒ ์ „๋žต ์ „ํ™˜**: 4๋ถ„๊ธฐ AI ๋„ค์ดํ‹ฐ๋ธŒ MVP ์ถœ์‹œ๋กœ ๊ธฐ์กด ๋Œ€๋น„ ์ˆ˜๋ฐฐ ๋†’์€ ์‚ฌ์šฉ์ž ์ฐธ์—ฌ๋„ ๋‹ฌ์„ฑ. AI ํŠธ๋ž˜ํ”ฝ์€ ์ „์ฒด ๋น„์ค‘์€ ๋‚ฎ์ง€๋งŒ ๊ณ ์˜๋„(high-intent) ํŠน์„ฑ์œผ๋กœ ์ „ํ™˜์œจ ์šฐ์ˆ˜. OpenAI, Amazon, Snap ๋“ฑ๊ณผ ํŒŒํŠธ๋„ˆ์‹ญ ํ™•๋Œ€ํ•˜๋ฉฐ ๋ผ์ด์„ ์‹ฑยทํŠธ๋ž˜ํ”ฝยท์ œํ’ˆ ํ†ตํ•ฉ์œผ๋กœ ์˜๋ฏธ ์žˆ๋Š” ์ˆ˜์ต ์ฐฝ์ถœ ์ค‘

โ€ข **๋งˆ์ผ€ํŒ… ํšจ์œจ์„ฑ๊ณผ ์žฌ๊ตฌ๋งค์œจ ๊ฐœ์„ **: SEO ์˜์กด๋„๋ฅผ 10% ๋ฏธ๋งŒ์œผ๋กœ ๋‚ฎ์ถ”๋ฉฐ ์œ ๋ฃŒ ์ฑ„๋„ ์ค‘์‹ฌ์œผ๋กœ ์ „ํ™˜. ์žฌ๊ตฌ